Le client n'a pas laissé de commentaire.Steven B.
Customer Reviews for Fallon Food Mart
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Dave was great, then entire reservation/pickup location changing the day before was a headache. I know that there are limited trucks, but I had to drive over an hour to get a truck despite reserving at a location that was 5 minutes from where I lived. Dave was very helpful and made it better, but you shouldn't let people reserve at a location if it's not going to be availableRyan R.
Le client n'a pas laissé de commentaire.Sheldon L.
They charge us 170,01 for one day for a trailer 5x8 Inclosed total ripe off wouldn't refund us are money. Not happy at allâ€¦..Stephanie A.
Dave was very friendly and helpfulLeonardo G.
Le client n'a pas laissé de commentaire.Raymond H.
Absolutey the best location we've had experience with in the Fallon, Fernley area, super helpful, their store is extremely clean, above all standards, as are the staff in attendance.STEVE S.
Unlike last week's rental (6x12 ), the kid who took my payment and issued the 5x8 trailer did NOTHING. didn't hook it up, show me how; didn't check the lighting system to ensure they worked. He said he couldn't because of a liability issue? Seems the greater liability would be his NOT checking. Trailer hauled fine. Fairly easy long ride. My displeasure with U-Haul is twice in 10 days, the original pickup location was changed to a location 30 min awayâ€¦ 30 there, then 30 back to the house, then when loaded another 30 passing the U-Haul location en route. Just in gas, a wasted 5 gallons? Also, it'd be nice if your tie downs were a bit bigger or rings were installed to better secure loads rather than just the four lower corner rings? Oh well, hopefully no more U-Haul in my near future.Drake R.
Le client n'a pas laissé de commentaire.Karen C.
Le client n'a pas laissé de commentaire.Terry S.
Le client n'a pas laissé de commentaire.Scott H.
They had limited equipment. They took a long time to even acknowledge me let alone complete my pickup.Maryerin G.
Just dropped off so not sure!TAMMY B.
I was scheduled to pick up an open trailer in my home town in Nevada, when I arrived the place was closed! I called U Haul to find out what was going on, The first time I called a guy answered and put me on hold for 25 min. then a lady answered I told her my problem and she could not help me because the guy transfers me to the California office. When I finely talk to a Nevada office they told me my trailer is to be picked up in another town that was 35 miles away! I never got a phone call from them letting me no the pickup was at a different location and was I ok with this after I paid $122 for the trailer. Needless to say I'm not happy with U Haul and will never use them again.Brenda M.
Le client n'a pas laissé de commentaire.TRACY ROCHELLE B.
We had a reservation for pickup of a 20ft Uhaul in Hawthorne, NV originally. We received a text the night before that the truck size we needed was not available, forcing us to call customer service in which we were told the nearest Uhaul (70 miles away) only had a 15 ft uhaul. Upon pickup, the cab was unclean and just came in the night prior. After travelling, about 1/2 through our 1000 mile trip, the check engine light came on. Road side assistance directed us to continue driving if the light was solid. So we carried on. The truck did perform well inspite of the engine light remaining on.Norma M.
When returning equipment, I had to wait two days for a refund of my deposit because the agent hadn't been informed by the owner of the correct procedure.TIMOTHY N T.
Le client n'a pas laissé de commentaire.KITTY CARSON C.
Customer service was outstanding.Kenneth B.
Call your customer to confirm that the location they pick have their vehicle before they come and pick it up. I have come to my first location to pick up my truck but its not there and they don't have anything for me. Then I went to a different location and the same thing happen. Also a small truck that I make the reservation for.Tu N.
Le client n'a pas laissé de commentaire.DAVID LAMAR J.
Le client n'a pas laissé de commentaire.MIGUEL S.