Customer Reviews for Family Auto Dealer
(U-Haul Neighborhood Dealer)

11 évaluations

10925 Valley Rd   Berkeley Springs, WV 25411

(304) 258-8697

Heures

  • Mon–Sun
    Fermé
Heures d'ouverture spéciales
  • 11/26/2022 - 11/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(304) 258-8697

10925 Valley Rd
Berkeley Springs, WV 25411

Services dans cet établissement :

Heures

  • Mon–Sun
    Fermé
Heures d'ouverture spéciales
  • 11/26/2022 - 11/30/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Just had an issue with the price it look like I got charge twice for gas I made sure tank was where I got it at

Tracy V. 
Évaluation :
3

Not near downtown Berkeley Springs and instead located closer to the south part of the county. It ended up being an hour drive instead of 30 minutes.

Jack B. 
Évaluation :
1

Upon arriving store was closed...wasn't notified that this was a contact less rental. After 3 transfers finally was informed. Waited around for 45 minutes before rental

MaryLynne H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Amy A. 
Évaluation :
3

Did not see anyone dropped off key and Dropbox

DAVID K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHURAM H. 
Évaluation :
3

We were not happy with the call to drive to a different location because the initial place was full. When we drove past, it had 1 truck in the lot. There was no one there to check us in because the car dealership was closed at 3:30.. My husband broke his finger on the back of the truck because we had to take pictures to check in. Our cells were working due to carrier availability in the area so we could not find a gas station to fill before returning. We could not see any signage of Uhaul location.

Alicia G. 
Évaluation :
1

Don't change the drop off location without permission. When I plan a move, plan mileage, etc all around my reservation that is -set- in place the LAST THING I NEES is all of sudden my drop off location changing without my permission causing me to put unexpected mileage on the vehicle then on top of that U-Haul wants to charge me additional $ because of extra miles that I was FORCED to put on it? That's wrong and I refuse to pay for it. I want refunded for the ‘extra miles' I had to use.

Sarah M. 
Évaluation :
3

Redo your computer system. Go back to paper.

MARK B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brandi M. 
Non les évaluations ont été soumises pour cet établissement.

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