Super nice and ready to help us when we picked up the trailer!KARLA A.
Customer Reviews for Family Bowling Center Inc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Fort Dodge, IA 50501
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- Sat–SunDe 9 h am à 4 h pm
Heures d'ouverture spéciales
- 12/24/2022: 8h00 am à 12h00 pm
- 12/25/2022: Fermé
- 12/31/2022: 9h00 am à 12h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Easy pick up and drop off. Everything was ready.Mark H.
Excellent service and very helpful!!Lori M.
Le client n'a pas laissé de commentaire.Jim H.
Le client n'a pas laissé de commentaire.Randy J.
We were very impressed with customer service At fort Dodge !!!!!Sheri M.
Inside the trailer ...there are only four anchor loops ...at floor level....but none at waist high level...just bumper rails.... Not very usefulâ˜¹ï¸â˜¹ï¸â˜¹ï¸kristine H.
No comment.WILSON E.
No improvement needed.WILSON E.
Le client n'a pas laissé de commentaire.Lori C.
Le client n'a pas laissé de commentaire.Mary C.
Very nice guy to work with. Let us know everything and even showed us. Very easy going and was fast. Thank you again!! We will definitely recommend you and if we ever need the service again we will be back!!!BUFFY B.
Super friendly, fast and helpful!Brian F.
Easy pick up Clean truck Owner explained everything about the process as well as the equipment Super serviceLucy M.
Le client n'a pas laissé de commentaire.Stephen D.
Great customer service!Ashley S.
Nothing. Randy is a great guy- above and beyondHarold J.
This was a wonderful experience. I have never had the need for a Uhaul before and it was easy!casey M.
Le client n'a pas laissé de commentaire.Drew E.
All good. Very happy with Sunday hours. Thanks!Brian J.
Le client n'a pas laissé de commentaire.Kris N.
Le client n'a pas laissé de commentaire.Mark H.
I wish I could remember the dealers name. He was absolutely AMAZING!! He made this experience with uhaul the best it could ever be. I don't think there was any aspect that he didn't exceed expectations!!!! I will be glad to recommend anyone that needs a uhaul to his location!!!Sabrina S.
Randy was very helpful picking up and returning the truck. Would highly recommend this location and service.Richard W.
They have great customer service! Couldn't ask for a better experience!Deborah I.
Extremely nice staff! Thank you for helping making my renting go smoothly!!Willy S.
Le client n'a pas laissé de commentaire.Laura H.
Le client n'a pas laissé de commentaire.Jeremiah J.
Le client n'a pas laissé de commentaire.Brett K.
The manager at this location was exceptionally helpful, and I greatly appreciate his advice regarding all aspects of our move. He made sure we had the correct equipment and supplies, and that we had scheduled adequate time for each phase of the trip.Roger G.
Le client n'a pas laissé de commentaire.jULIE P.
Le client n'a pas laissé de commentaire.HEBERARDO M.
The manager was incredibly considerate and helpful in meeting my needs for this rental.Daniel P.
Megan offered outstanding customer service and very knowledgeable. We were very impressed with her personable approach!Jon P.
Le client n'a pas laissé de commentaire.Dustin E.
Service was great/friendly. My wires for my back up lights were not connecting to the trailer i rented properly. The staff took the time to help fix the problem and ensure i was able to use the trailer!. Thank you.Johnny E.
Le client n'a pas laissé de commentaire.John N.
The gentleman at Family Bowl was above 100 % the best. Pulled truck upfront and made sure my mirrors were good. I rented a truck in Eagle Grove at Lyle's only to get robbed about $100 off my mom's card because I broke down with truck . Family Bowl I've already let 2 people know to go their.Tyana K.
Le client n'a pas laissé de commentaire.Brett K.
Awesome, wonderful product knowledge, go to guy.Belinda P.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.Troy C.
Le client n'a pas laissé de commentaire.Carol M.
Horrible customer service.Candice T.
Le client n'a pas laissé de commentaire.Jarod M.
Le client n'a pas laissé de commentaire.carla L.
Randy was very respectful and very helpful. He had the truck ready for me and was able to get it and go. Great person to deal with.Rebecca H.
Le client n'a pas laissé de commentaire.diane B.
Excellent customer service , friendly, reprints UHaul very wellRandall B.
I had no interaction as place was closedDUANE W.
Great customer service with me I would rent again from this place thank you so much.Thomas D.
Le client n'a pas laissé de commentaire.Travis U.
Le client n'a pas laissé de commentaire.Carol T.
The location was great, but getting screwed by Uhaul again and having to drive from Ames to ford dodge is unreasonable, whats the point of a preference or reservation if you don't get it.Spencer W.
Le client n'a pas laissé de commentaire.Diana I.
Le client n'a pas laissé de commentaire.Darlene D.
Le client n'a pas laissé de commentaire.Patricia A.
Awesome customer service!stephanie G.
Le client n'a pas laissé de commentaire.Jeffrey K.
I just felt horrible about the gas situation our move costed alot of money and we ran out of money to get the gas filled back up i am so sorryNathan W.
The trunk was quite dirty on the inside and the worker had to sweep the truck bed while I waited.Jacob M.
Le client n'a pas laissé de commentaire.Matt S.
Le client n'a pas laissé de commentaire.Loren H.
The truck was on empty, literally, when my wife picked it up. The person at counter told her to bring back with a minimum of 1/4 tank. First off the e truck should have had gas in it to start. She had no idea on gas amount to put in, she proceeded to put in 80 dollars with. We used maybe 10 which leaves uhaul with 70 dollars worth of gas that I put in. I would like a refund for that gas as it is not a gift to uhaul. Please advise. Terry Burns 5157205429Tammy B.
Pave the parking lot!!Ricky A.
Le client n'a pas laissé de commentaire.Stephen E.
The passenger mirror needed adjustment but would not stay in the best position to give me the best view. Something needed tightening??Bradley N.
Randy was great and very helpfulpam H.
I just wish there was a truck available in a closer area.Gloria G.
Le client n'a pas laissé de commentaire.Jamie M.
Le client n'a pas laissé de commentaire.Serena W.
Le client n'a pas laissé de commentaire.Theodore E.
Randy was excellent. Helped me with learning about the truck and guiding me with hooking my car onto the car transport. Recommend 100 %ejiro U.
Great experience! Very easy to work with. No complaints on our end.Isaac B.
Le client n'a pas laissé de commentaire.Dennys C.
Le client n'a pas laissé de commentaire.Jamison D.
It was easy and made our live easier.Michael K.
Le client n'a pas laissé de commentaire.Victoria B.
Everything went very smooth with check-in. Very pleased with staff and thank you very much.Chuck V.
Le client n'a pas laissé de commentaire.Ladonya C.
I don't know what you can do to improve. Randy is really nice & knows what he is doing. He also inspects the equipment really close. I will be calling on this place & using it againHERBERT S.
Le client n'a pas laissé de commentaire.ZACHARY R.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Brett K.
Have you ever considered having a spare tire on the trailers? I am sure you have and I am sure tires disappear. But maybe you could have customers put an additional deposit on the trailers in the event the tires didn't come back with the return of the trailers. That was probably one of the major concerns I had with driving 6 hours with no spare. I would have no problem providing a jack and a lug wrench to change a flat. I understand you provide roadside emergency service but that definitely creates a hassle for people renting a trailer having to wait beside the road especially on an interstate.GARNET J.
Service was impeccable, owner was outstanding, and I was given the best possible experience due to a single person caring enough to go above and beyond his duties. I will recommend this place to anyone because it's worth doing business with such a kind person and it's done quickly!Elizabeth R.
Le client n'a pas laissé de commentaire.Michelle T.
Le client n'a pas laissé de commentaire.Diana H.
I checked yes above for cleanliness but need to know I am Not sure what Family Bowling could have done with wet-dog smell in cab. It was appreciated the Salina Kansas site reimbursed me $20 for my troubles. I tried to disinfect best I could. Truck as whole was clean. Didn't realize how noisy these trucks are inside the cab. Truck ran well with no engine or tire problems.george B.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Matthew K.
Le client n'a pas laissé de commentaire.MARK B.
The rep was super awesome and extremely helpful!SHELAH ANN H.
Your office is located in a bowling alley so it is not inviting but it was clean. The truck was reserved for two days, Apr 12 - Apr 14 but was returned before 24 hours. My brother, Donald Williams, paid for it but was denied a refund for the 24+ hours we did not rent this vehicle. When we reserved the truck we didn't know for sure how long we would need it. The reservation was for two days to be sure we had sufficient time to complete the move. We brought it back early but still had to pay for two days rental. Please tell me why we should give either of these locations any future business.ROBERT W.
Le client n'a pas laissé de commentaire.SCOTT S.
Le client n'a pas laissé de commentaire.H D H.
Le client n'a pas laissé de commentaire.Drew V.
Le client n'a pas laissé de commentaire.Jason M.