Customer Reviews for Family Fruit
(U-Haul Neighborhood Dealer)

Évaluation :

3

The van was clean but no air conditioning which was terrible bc it was a very hot summer day

Évaluation :

5

Everyone was so friendly and helpful. Would absolutely recommend them.

Évaluation :

3

The van had a none working air conditioner on a 90 degree day.

Évaluation :

1

Make sure the truck dosent smell like vomit and the ac is working. Hottest day of the year and had to suffer from both the smell and heat.

Évaluation :

1

Didn't have blankets as booked and confirmed. Then gave me two wet, mildew-ridden blankets. Insulting!

Évaluation :

4

I returned a truck within the given period. However, they charged me for an extra day, and I had to call them and speak to explain that I returned it in time. Also, when I returned the key, the person at the counter seemed confused.

Évaluation :

3

Took forever to get the keys which was annoying because I had paid movers on the clock and was immediately hit with a bigger bill than first quoted.

Évaluation :

3

They didn’t have our reserved van but gave us a small truck for the same price.Was very clean.

Évaluation :

5

My first experience in dealing with Family Fruit was good. The truck was clean & it was on time for pick up. I believe if they continue to be that way, it will help business.

Évaluation :

5

I received my truck very easily and quickly, the staff was polite and friendly. I recommend this place.

Évaluation :

5

This is my third time renting a vehicle from them and they are always awesome courtesy never had any problems with this location

Évaluation :

5

Fast, easy and very convenient.

Évaluation :

5

Excellent service , vehicle was brand new! Easy from start to finish !

Évaluation :

5

Excellent experience. Friendly staff on both the drop off and Pickup site! I would highly recommend U-haul!

Évaluation :

1

I dropped the key back within 6 hrs of renting it. I was charged an extra 1 day because the drop off location did not mark it as dropped off. I have to make 5 phone call and spend half a day disputing the extra day charge. I was able to get my money back but it's just a waste of my time and very annoying. Mauvais service à la clientèle

Évaluation :

2

Uhaul location did not have a fueled Uhaul van leaving us with less than 1/8th of a tank to drive. There were a pair of gloves and a used nasal decongestant balm in the driver compartments of the van. When we dropped the van off outside regular business hours at 1:00AM in the morning, there was no drop off box. There was no one to contact. The Uhaul phone line from family fruit had a full voicemail and the main Uhaul phone number was outside operation hours. There really should be a Uhaul drop off box for keys. Both Shop Smart and Family fruit locations do not have a drop off box for keys outside business hours, which leaves a huge risk of the keys being stolen. There really should be a drop off box...