Everything! Truck was dirty only had 1/4 tank of gas. Yall had air mattress in all offices like you live there. Then I still have yet to get a final bill and it's been 4 days.Tracy D.
Customer Reviews for Family Plan Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I signed paperwork for $56 and after I returned the truck, they charged my husbands card for $96. So $40 in gas for driving 8 miles to get a couch. When I called to ask why they charged me that much, the lady just hung up on me. The receipt they sent me via email with the $96 total does not have my signature on it.Brandi S.
I was very pleased with Ken & Kelly. There help with paperwork and signing in to get u-haul was easy. I will use them againCathy B.
Same comment as the first. Keep up the great work y'all have done for people over the yearsJoseph N.
My only issue with this location was they didn't check in my rental when I dropped it off. I would assume it's cause it was storming. They were very helpful, super friendly and even backed the trailer in for me. I would use them again ThanksCynthia H.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.Dustin P.
It was easy to get to and find, only problem had was the app wasn't working properly but was taken care of with a call to uhaulCharlie R.
Le client n'a pas laissé de commentaire.Rocco B.
My link to do the return and take the pictures of the equipment errored out. I had to take my own pictures and was never able to submit to uHaul that I returned the equipment, I had to be called by the return location company and asked if I had returned it and now have to send them my photos. Very confusing process.Justin B.
Le client n'a pas laissé de commentaire.Thee T.
Le client n'a pas laissé de commentaire.alexander S.
Le client n'a pas laissé de commentaire.Violet C.
No issues friendly and respectful serviceTrent G.
Nothing at this time. Everything was good.CHARLIE B.
Le client n'a pas laissé de commentaire.L Keith W.
No number for anyone higher in chain of command. No AC and wanted discount due to travel in 90+ degree weather.Scott S.
Le client n'a pas laissé de commentaire.reynaldo F.
Le client n'a pas laissé de commentaire.Kim S.
Le client n'a pas laissé de commentaire.Gary K.
Friendly staff and great service! I would highly recommend this location for tour moving needs!Cody S.
Le client n'a pas laissé de commentaire.Alise T.
Great service. Helped an old man load our car on the dolly.Gary K.
On the occasion you are renting to a driver who has never driven a uhaul, point out that little button on the end of the shift stick that turns on the tow. If not towing it makes it hard to drive. As soon as she saw the light on the dials I knew how to fix it. Other than that little problem all was well.Daniel B.
Very friendly and caring of my travels. Thank you for a great experience of renting this trip.Chris D.
The people that worked with me to get the rental I needed for an out of state move were awesome! I would definitely recommend them!Jacqueline U.
Staff was super friendly. We picked up on a Saturday morning when staff was there. They provided instructions for us to return it within or after business hours. Pick up/drop off using the UHaul app was streamlined and the location worked great!Aaron E.
Le client n'a pas laissé de commentaire.larry W.
Very friendly staff! And they have equipment that functions as intended. We will definitely be using Family Plan Auto Sales LLC for future UHaul rentals!Zane D.
Great experienceJAMES R.
The U-Haul site Family Plan Auto Sales LLC at 1497 S Ferdon Blvd Crestview, FL 32536 is great. Pick up and return went very smooth and were very helpful. They stayed open late for me and did everything to hook up the trailer.Darren M.
Trash had to be removed from the back of the truck before I picked it up and the tire sensor warning was on. Other than that it was a great experience with great people at the facility.Michael S.
Le client n'a pas laissé de commentaire.Anthony G.
The gentleman was very nice and got me checked out quickly. Will use this business again.Sharon C.
Courteous & helpfulLAURA H.
My comments do not relate to the locations. I am disgusted with Uhaul as a company, NOT with the specific locations. They were fine. Nothing overtly bad or good. It's Uhaul that is an abomination.John K.
Le client n'a pas laissé de commentaire.Catherine C.
Le client n'a pas laissé de commentaire.Crystal C.
They are very helpful and professional.reynaldo F.
Le client n'a pas laissé de commentaire.Delton B.
Le client n'a pas laissé de commentaire.mildred R.
Great people and good equipment selection! Very helpful, friendly, and professional.Michael F.
Kelly was very friendly and helpful. Would definitely use this location again if possible.Ray B.