The rental was very easy
john richardson
Customer Reviews for F&G Automotive Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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There was donut glaze or something like it melted all over the top fo the rectangle on the dash board. Sand all over the floor of the cab. There was a dirty sweatshirt and jacket left in it.
Natalie ShipmanWouldn’t change anything.
barry sneadFriendly and efficient service as always
barry sneadEverything went well
barry sneadF&G is a small, local location. It has been very convenient for moving furniture from my sister's estate. Owner is easy to work with and accommodates off-hour pickups since I've been coming to area from out of town. This time, the truck had loose steering and no cruise control.
Jane Corson-LassiterThe facility is dumpy and the office had an off-putting odor, however, the man in the office was helpful and able to rectify the rental amount instead of us having to pay twice for an over-sized truck that we didn't request or need. We selected a 15' truck, received a call from Uhaul a couple of days prior informing us that a 20' truck was at the facility. When we got there, only a 26' truck was on the lot. The truck was new and clean, however, it had less than a quarter tank of gas in it. I've never picked up a Uhaul truck without a full tank, so it was a disappointment. We had to put $125 in gas before making our trip. I normally don't like to make negative comments because I've always had positive experiences with other Uhaul facilities. I won't use this location in the future.
Patricia E UnderwoodVery very pleased. Good news is I need to use them a lot more over the next several months emptying out my Cambridge MD UHaul storage unit which is rather big.
kathy stonerThis office area is one big trash location inside where customers have to wait and the back of the house. The gas throttle pedal sticks. Windshield wipers need to be replaced. Suggestion-have step up plates for driver n passenger sides
jeff demossF&G had a good selection of trailers and trucks and provided prompt service in hitching everything up.
john boddieDrop off was smooth and hassle free.
Thomas YoungNo recommendations - service was thorough and friendly!
Dennis YatrasIf you’re not familiar with the town it’s easy to miss but once I did find it the staff were friendly, knowledgeable and I see why the location is a good one.
Patricia StallardReally friendly and helpful.
matthew brownAlthough this truck wasn't due back until Wed., June 14, 2023 at noon, it was returned early on June 12, 2023 at 5:30 PM at this location. The key was turned in at the same time. Please email me a copy of the early turn-in refund rate which the U-Haul rep told me on the phone on June 11 would be coming if early return of the truck happens which it did. My credit card was charged the full amount.
Mary BranisteanuEverything was just fine for what I rented. I got everything set up before I arrived. It only took a couple of minutes to go through the rental process, get me hooked up and get me on my way. No issues with the trailer. The only thing I might comment on is that I was looking for one of the bigger open trailers with the ramp (6' x 10') and was told that the 5' x 9' was going to be the largest one I would find in the area. I don't know if there would be a need for the larger one. I know I was looking for it.
Jerome ManahanThis was the easiest trailer (5x9) I have ever used. It was in very, near new condition❤️ rb
richard blackI rented a 26ft. truck with 67 000 miles on it it felt like the front end was going to fall off. We picked some furniture up it Pennsylvania with a round trip of 560 miles and I should of wore a mouth piece. Not a good experience for 700 dollars. I even dropped the truck off half a day early. I thought I would of gotten a price break for the horrible driver. Nope!!
kenneth koppG&G is always helpful and easy to work with. I will continue to rent from them.
ROBERT SPOTHGreat service
James albrightEverything was easy and quick. Excellent service à la clientèle.
macio stewertVehicles were not only well maintained but were clean and ran great!
Dale WrightMy only concern was no ramp on the truck 19,95. You see iam a senior,
stan kopichNothing everything was absolutely fine
steven gettleAttendant was very professional and helpful
elette philippiWade was friendly and helpful
Stephen JosephEasy return. Took my comments on the horn not working and tire pressure monitoring system had an error.
John CallahanI needed a van to get my family and our gear back to New York after hitting a deer in Virginia and totaling my Van. The gentleman in this franchise was pleasant and nice. There was a van on the premises but he said that was for local runs only. When I got back to New York there was a van from Colorado in the parking lot. So much for local runs. There was also virtually no gas in the truck that I was given. He did note that on my receipt, thankfully, but I have rented vehicles before and received them with a full tank of gas and always returned them with a full tank of gas. I had to return this truck with more gas then I started with and they wanted to charge me when I returned it.
charlie colangeloNo refunds for dropping off the vehicle with more then a 1/2 tank of gas. No!
Adrienne OttenbreitI seem to recall a last-minute msg from UHaul about changing the pickup location. If so, it was a needless annoyance and stress-raiser.
ALAN SILVERMANAucun
Amory GreerDue to weight of the trailer empty it really needs a just on the tongue.
tasley fireSmooth experience
Gilbert matthewsNothing! The gentleman was extremely nice and made the process quick & easy!
Teresa HarrisNothing service was great.
wayne shrievesnothing perfect
Charles KellamNothing service was great
wayne shrievesVery easy to deal with and excellent customer service! Would definitely recommend this location.
Michael SharpeGreat experience
Gilbert MatthewsAs always, everything was good
Gilbert MatthewsEverything was good
Gilbert MatthewsGreat service
Gilbert MatthewsGreat people to deal with. Going to rent again soon.
Jeffrey KaineEverything was smooth, no problems at all
wayde fowlerIt was to much money I never rented a uhaul and paid out that much money and I went longer distance then I went this time the cost was just out to high I’ll pay some one next time I think I’ll come out cheaper then and 176 dollars going to onancock to painter it’s just crazy
SHAMIKA JONESProvided assistance with off loading the trailer
Robert Jones JrNothing, shop was very accommodating
Ruth ann CrammerWayde always takes good care of me.
Anthony FleckEverything was smooth
wayde fowlerEverything was good
trim smithThere was a water leak into the U-Haul when it rained. A few of my things got wet from the leak. But very friendly company that we rented it from and very helpful!
maddie gravesReally didn't do much here. Went in, spoke to the guy at the counter and ask him where I should drop the trailer. Unhitched the trailer and left. He said the U-Haul site was down and would send me my receipt via email. I still haven't got it. I plan to call back today and ask him to send it.
JEROME MANAHAN