Customer Reviews for F&L Service Center
(Concessionnaire U-Haul dans le voisinage)

40 évaluations

1600 Perrineville Rd Ste 67   Monroe Township, NJ 08831

(732) 561-4049

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(732) 561-4049

1600 Perrineville Rd Ste 67
Monroe Township, NJ 08831

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

This was an app-based location. The facial and document recognition was VERY poor, the lockbox codes were quirky and difficult.

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin R. 
Évaluation :
1

The staff was obnoxious they did not have the equipment that was supposed to be there

Mark H. 
Évaluation :
5

Let me know the next time to take my Ez pass with me. Now I have to pay a 25.bucks. Not good business. If u put the fee on my tolls I will take my business to Penske

JOHNVINCENT L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN V. 
Évaluation :
5

everything happened smoothly!

Ronald M. 
Évaluation :
5

easy in easy out!

JONATHANJOSEPH L. 
Évaluation :
2

The equipment we ordered was not in the truck and we have not been reimbursed despite multiple requests. Throughout the renting process it was also almost near impossible to get ahold of anyone from Uhaul. I have gotten email bouncebacks from the addresses we were told to use and had to wait 20+ mins on the phone multiple times just to speak with someone (who rarely helped) at the corporate number.

Mollie S. 
Évaluation :
4

Application kept on crashing when checking in and checking out.

Alexandra V. 
Évaluation :
3

This location did not show up accurately on Google Maps. I have to change the pin for this location. It took me 30 minutes to find it and I had to ask several people in the area. The pin locates it INSIDE Stop n Shop, but the actual location is at a BP gas station down the road.

Naman R. 
Évaluation :
1

The Man behind the window in the Garage , yelled through his window for me to leave the keys on the tray on the counter and someone would check it in on Monday. He asked where I parked the truck. I pointed in the direction and told him next to the two cars out in the lot. I tried to explain a concern I had regarding EZ PASS while driving through Maryland the night before. He said, they will send you a charge and you can explain to them and work it out. . What??? The way this process was handled was very negligent. Also, I had a third Uhaul location called me Wednesday at 9:36AM stating that I was supposed to have dropped the UHAUL Truck in Hightstown, NJ. The woman stated that I would be incurring more fees because of my mistake. I advised her of my experience at the VERY PROFESSIONAL North Carolina Location at which time I was told it was fine to drop it off at the Monroe, NJ . The irate , rude woman stated that I better have the name and contact information for that person because I was being held accountable. I do have a hard copy of the contract showing, Destination: Monroe, NJ No place on my contract states drop off or destination in Hightstown, NJ. The whole experience was awful.

jenessa C. 
Évaluation :
5

I was given a detailed overview of the truck. Very helpful. I received exactly what I needed on time and in good condition.

DAVID S. 
Évaluation :
3

Waited in lobby for awhile with no recognition

JASON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
1

The person at the counter was very rude.

Rahul M. 
Évaluation :
4

Only issue was Google maps couldn't pin point the location. We called the owner and he explained.

carl B. 
Évaluation :
5

Lee was very helpful and answered all of my questions

ROBERT T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doyle B. 
Évaluation :
5

Real easy

JONATHANJOSEPH L. 
Évaluation :
3

I paid for dollys and none of them were in the truck

Kira A. 
Évaluation :
5

seamless

Prasad S. 
Évaluation :
3

Train your staff better

ELAINEANN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP R. 
Évaluation :
5

No stress to rent.

VERONICA B. 
Évaluation :
4

Hard to understand the rate being charged. Unable to print out a final copy of bill. You should email a copy of the bill

Richard C. 
Évaluation :
5

I wish I had gotten the name of the person with whom I spoke, but he was not only so friendly, but the return process itself was so easy. Really--a pleasure.

Cliff R. 
Évaluation :
4

I ordered and was charged for furniture pads but did not have them at pick up location nor was I notified of this in advance!! Please issue refund for the furniture pads. Merci.

Edward K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Banumathy M. 
Évaluation :
3

Everything went well very helpful

Antonio D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory N. 
Évaluation :
2

The back of the truck was filthy with a dirty pair of underwear. I took a video. When I called the person who answered the phone was not considerate of polite

EVELYN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND L. 
Évaluation :
1

Completely unorganized , both picking up truck and returning truck no one knew what to do. Attendant refused to give name or sign off that we returned the truck. I will never recommend this place .

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Hector S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Francis M. 
Non les évaluations ont été soumises pour cet établissement.

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