Customer Reviews for Fargo Space Center
(Concessionnaire U-Haul dans le voisinage)

191 évaluations

1000 36th St S   Fargo, ND 58103

(701) 639-2073

Heures d'ouverture de l'établissement

  • Lun-ven : 12h pm à 6h pm
  • Sam : 8h am à 12h pm
  • Dim : 1h pm à 5h pm

Services dans cet établissement :

Pour nous contacter

(701) 639-2073

1000 36th St S
Fargo, ND 58103

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun-ven : 12h pm à 6h pm
  • Sam : 8h am à 12h pm
  • Dim : 1h pm à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Daryl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Owner was very helpful!

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAILA T. 
Évaluation :
5

Top notch service by an employee who cared about me as a customer.

aaron S. 
Évaluation :
5

The staff was efficient and courteous. I was in and out in a few minutes.

Jared C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Geneva F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier G. 
Évaluation :
1

Also not thrilled about the company outsourcing their inspection labor to me to do when I'm a paying customer either. A partial refund would be nice

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew T. 
Évaluation :
1

After calling to confirm my trl P/U at Oakes ND the night before I went to pick it up only to have no trailer in sight, so I call and they tell me I have to drive 2 hrs one way to pick up another trl. I am now 4 hrs behind and out of my way mind you, not u hauls way, mine. things only get worse, so now I'm 4 hours behind because of poor planning on U Haul. I get the trailer and try and load my truck and the tire strap has been cut short so I cannot secure the L/S front tire, I always come prepared I use one of my own tie-downs and secure the truck, now the recommended tire pressure on the ties says 65 max PSI I go 60 they only had 10-15 lbs of air in them. I drive off. I stop for gas in Iowa and the L/R tire is now flat I call to see if they can come out and replace the tire they told me 3 hours I hung up, for the next 2 days I continue to air up all of the tires. My strap held and I could not wait to get rid of that POS trailer. I WILL NEVER RENT FROM THESES A$$ CLOWNS AGAIN, furthermore, they stuck me for 20 dollar load fee for what,I loaded the trailer and had to go and get it the need to have their maintenance and logistics programs looked at, oh and by the way I gave plenty of heads up on where I needed to pick the trl up,

Brian M. 
Évaluation :
5

Overall experience was great. Check in and check processes were so easy. People were great to deal with. 5 star experience, for sure

Marshall M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebekah G. 
Évaluation :
2

I had difficulties getting my truck as my account said that I had no orders. When calling about it Rhonda was extremely rude and not helpful at all. The storage center was not scheduled to open until noon. However, the employee/manager working was able to help me. To improve, the person who answers the phone should LISTEN to the actual problem before making assumptions and dismissing the client.

Karina K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEENAN R. 
Évaluation :
3

The 1st location we were given by the telephone reservation was difficult to find and no one was there to help us. We called the #on our reservation and got a message that the # wasn't working. The 2nd location was good but the uhaul site would not load on her computer and she had to call uhaul and we had to register again. All this took us about 45 minutes.

RON G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARSON D. 
Évaluation :
3

Rental was showing not available on the system. Had to call uhaul and make the reservation again.

John O. 
Évaluation :
5

You could be open longer hours.

randy S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles S. 
Évaluation :
3

Not a location issue. Seeking compensation for the extreme trouble that I was put through due to Uhaul taking a reservation and calling a week before to state they were unable to fulfill it for my 12 hour one way move.

Allen W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis P. 
Évaluation :
1

First the guy there was alone so He must have been frustrated but no excuse to get treated with disrespect and rudeness! When I was just trying to pick up a uhaul during a very stressful time did not appreciate the unnecessary comments

Douglas K. 
Évaluation :
5

Rien

Heidi D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kalene K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jenise M. 
Évaluation :
3

Price is way too steep for a 2 hour rental....plus paying a ridiculous price for milage. Really should consider getting hourly rates, and rethinking milage

JASON S. 
Évaluation :
5

Great service as usual. Thank you

Alisher S. 
Évaluation :
3

The vehicle was clean, but definitely old and well worn. While I don't expect the height of luxury from a moving vehicle, roll down windows, torn seats, and the feeling that I was riding a horse wasn't what I was expecting. The vehicle did its job and safely moved my items though, so no complaints. The service from the store attendant was what really disappointed me. I was called the morning of my booking to be informed I could not be late to my scheduled pick-up time or the store would be closed. I did look at the store hours before selecting an available time slot , so it was kind of off-putting to receive that call. I thought maybe they have late customers a lot though, so I brushed it off. When I arrived at the location the attendant mostly complained about the process uhaul has, and was dismissive of the other customer who was there to return a vehicle. I was only given keys and a piece of paper then pointed in the direction of the vehicles. Overall it was not informative or frankly pleasant, and I received more information from the uhaul website than the attendant giving me the vehicle. I'm glad I looked at the videos available from uhaul because I would have been very confused and at a loss otherwise.

Makayla S. 
Évaluation :
5

Very impressed with the ease of using Uhal's app to pick up and drop off the rental

Jolene C. 
Évaluation :
1

Did not request this location, limited weekend hours so we were after hours though our requested location was not. Out of the way from Minnesota our destination. Terrible parking, no service. Good reason to avoid UHaul in future. Change in drop off location was never mentioned, discovered on paperwork. Highly disgusted!

Donald W. 
Évaluation :
5

Awesome customer service!!!!!!

wayne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles F. 
Évaluation :
3

Had to wait app not working so could not leave keys ! Lots of folks waiting. To do business with uhaul. No one answers the phone

AMELIA SAVAGE M. 
Évaluation :
1

I reserved the u-haul online with my corporate card for my employee to move from Jamestown to Fargo. Your employee said that the card could not be used for the payment and had the employee use their card to pay for the u-haul. I had to go to the u-haul place and have your employee reverse my employee's credit card and put my credit card as payment. Why was this so difficult for your employee to just charge my card. It was approved on line and I don't know your policies but he could have just charged my card and this would have been done and my employee wouldn't have to waste their time with such a mess.

Joshua B. 
Évaluation :
3

I had to drive to a different location to pick up my U-Haul when I planned on picking it up right by where I needed it the guy at the original spot to pick up the U-Haul was a rude prick the guys at the secondary pick up where I got it we're awesome it would be nice to know that U-Haul is changing location to pick up without asking the bad part is I drove by this location to the get the location where I was supposed to pick it up and then had to turn around drive all the way back when you're from Montana and picking something up in Minnesota and end up picking it up in North Dakota kind of sucks

John M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake J. 
Évaluation :
5

This is an excellent place so far. Wayne is such a friendly person.

PRINCE L. 
Évaluation :
4

App wasn't functioning correctly when I tried to do the mobile check in. Had to start over with the process and finally got through but had to bother one of the employees for help.

Jamie O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gina S. 
Évaluation :
4

The office was musty smelling and I'm not sure why checking the vehicle back in took so long. I purposely rushed to ensure I would be finished before the office closed to save time for check-in.

Kristi B. 
Évaluation :
3

There was a location change for the pick up which was not clearly communicated. Wasted 30-minutes at original requested location until they realized the error.

MARK F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ABIGAIL R. 
Évaluation :
1

I stated I wanted to do paper work but pick up at 7pm. Sent me to a place that closes at 6 had to be there by 530. Went in early to do paper work. Said 5 times I didn't want to pick it up until 7pm. Did paper work at 2 then told me time started then after paper work was done. Tried to cancel & come in later. Non of the 3 places could do that. Charged me 60 for something I didn't want. Very incompetent . Should gave been able to cancel it & come back later. Didn't tell me the time would start 5 hours earlier than I wanted. Brought it back and again the dealer hung up on whoever they were talking to so the return could be completed. RIP off won't rent again from uhaul. Get your act together & update your computer system.

Elizabeth B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

betty W. 
Évaluation :
5

The person in charge, was very polite and respectful. Helped me get the trailer hooked up and gave good advice. I would most definitely pickup any equipment from there in the future!

Robert E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cris B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott B. 
Évaluation :
3

Have a 2 inch ball. Very outdated and unsafe set up on trailer. Does not pull smoothly. My opinion. Thanks!

jessica B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica H. 
Évaluation :
5

Expanded hours. I called ahead and was able to pick up at 11 even though they didn't open until noon.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rhianna K. 
Évaluation :
3

Car wheel strap not working properly. Came off twice. Dropped car hauler back and fellow said he would send me follow up return verification, have not received.

MELISSA F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shannon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom K. 
Évaluation :
2

Open at NOON?? Is a major inconvenience. Also the website to drop off a trailer when it is outside hours was confusing and I gave up. I just unhitched it and phoned the drop off center after 12 pm. The person was friendly and accommodating to check me out.

Dennis H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Timothy H. 
Évaluation :
5

I believe the rental price of 550 $for a car transport from Fargo ND to Woodland Park CO was excessive. The local U-haul location was great.

Randall H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill R. 
Évaluation :
3

Storage location with uhaul as a minor addition. Sole staff member on duty was courteous, knowledgable, and took the time to make sure all details were understood. This might seem frustrating if you are not first in line, but staff was best thing about the experience.

Robert C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tim K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
3

Not give the size truck you reserve to someone else and just put you in a different size without asking! I had to rent a spot to put some of my stuff. This was not right.

Chris B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody L. 
Évaluation :
3

Drop off was at like 8am but dont open til noon

Peggy H. 
Évaluation :
4

Bankers hours, doesn't work for the working class people. Very friendly on the phone

Steven S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher P. 
Évaluation :
3

My pickup location was changed - busy weekend, I get that, but I picked the location because of its proximity to the move site. I had reserved moving blankets - they had none to give me, despite the reservation! I then had to drive to my original pickup site to get the blankets - which required a new rental contract. I am greatly disappointed with UHaul due to the disorganization this past weekend. Not sure if I will use you again.

Russell O. 
Évaluation :
3

Requested 7:30 AM pick-up at another location. Was sent to this location that didn't open until noon. Had to do 24/7 electronic check out. Took a lot of time, was confusing, and frustrating. Finally just took the truck and left . . . not sure I completely finished the checkout.

Daniel A. 
Évaluation :
2

Low on oil and we had to drive to another site to get oil as the center we rented from did not have any - we should not have had to pay the mileage across town to do maintenane on uhaul truck.

tom L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loren F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gennadiy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Craig H. 
Évaluation :
5

Control the weather. LOL

Tamara R. 
Évaluation :
3

It was just a drop off site with a drop box for the keys.

Thomas D. 
Évaluation :
5

Friendly employees *appreciated very good tires for ice and snow on the truck

Terry F. 
Évaluation :
3

Not just this location. We will never recommend U-Haul to anyone ever again.

Cindy N. 
Évaluation :
3

We ordered a smaller trailer. When we got there the trailer was larger than we needed and we had to pay more than expected. So. It was fine but not super

Joel J. 
Évaluation :
5

The attendant i worked with was excellent. I was running late and in a hurry and he was very considerate of that. He also answered every question i had honestly. Thank you very much. I will definitely use that location again. In fact, i now prefer that location. Quick and efficient.

Kari B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kristen B. 
Évaluation :
1

Scheduled 15 foot vehicle online for 10:30 at another location, I was told my vehicle had not been returned yet. Sent me to this location but didn't open til 12:00 and only had a 10 foot vehicle available. I'm not dealing again with a rental company that doesn't have agreed upon equipment available. Have some extras available, it's just common sense, don't rent everything when you don't know it will be there. Ridiculous. From discussions with multiple employees at both locations this is not uncommon and I was lucky to get anything.

Dennis N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marvin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara K. 
Évaluation :
5

AWSOME SERVICE

Brenda K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lucas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernard T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa V. 
Non les évaluations ont été soumises pour cet établissement.

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