Le client n'a pas laissé de commentaire.John B.
Customer Reviews for Farooques Valero
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great friendly location with plenty of trucks.Hamza J.
Mileage recorded as starting is not correct. I started at 78392 , and pulled out at 306pm which is time stamped in my phone and documented. This contract has me at 78387 5 miles under where I started which is not correct. I estimated 15 miles of usage and returned it with 14 miles and even put more gas in the tank than 1/2 tank. This needs to be adjusted correctly for the 5 miles usage that I was incorrectly charged for. I can provide before and after pictures of mileage time stampedTYLER W.
Le client n'a pas laissé de commentaire.Harold F.
Check in and check out were all done within 5 minutes.Renee M.
Le client n'a pas laissé de commentaire.EDMAN L.
There was no windshield washer fluid. The only thing that would have been better is that.Regina T.
Le client n'a pas laissé de commentaire.Edman L.
Le client n'a pas laissé de commentaire.Waqas A.
Le client n'a pas laissé de commentaire.Teresa C.
Le client n'a pas laissé de commentaire.Kimberly H.
Clean the windows no one wants to drive with dirty windowsRichard M.
A very well fun franchisePeter I.
Professional and efficient!!! Had my uhaul ready within an hour of my request. Merci.Denise G.
Le client n'a pas laissé de commentaire.Thomas M.
This uhaul location is one of the best ones i used really friendly staff very helpful keep up the great work over there definitely will bw back againMilton J.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.RICHARD A.
nothing really! the staff was great, truck was there when i arrived, I was able to extend my use when it was almost time to turn it in!!! no complaints!!! I will use the pick up location again!!!!Jeanesta W.
Le client n'a pas laissé de commentaire.Majid B.
The van has on it "Rent me for 19,00 $ a day" . Exactly what do you have to do to get it for that price? I paid 89,00 $ a day.Karen A.
Make sure that the original pickup location was available and not unprofessional! They weren't even open like there sign indicated, horrible representation of U-Haul!Angela W.
Le client n'a pas laissé de commentaire.PRITPAL S.
Excellent service was provided by this location.HAMZA J.
The man at the register was polite and helpful and answered all my questions. The process was quick and easy. Definitely recommend.Daniel T.
Le client n'a pas laissé de commentaire.Steve F.
Le client n'a pas laissé de commentaire.Caitlyn S.
Do not charge full day price if someone return uhaul truck at 9:30 amVivek D.
Le client n'a pas laissé de commentaire.Alfonso B.
Le client n'a pas laissé de commentaire.JOSEPH H.
The person [man] at the store was very nice . And l noticed his store was super clean ! I would defintly go back there.PEGGY D.
Le client n'a pas laissé de commentaire.Steven S.
The person who checked me in and checked me out was friendly, quick, knowledgeable, and the reason I will come back again if I need a UHaul in the future!Courtney P.
Very nice person assisted me with renting a truck.LISA M.
Very easy, fast process. Very professional staff.KELLY B.
RienJAMES MONROE B.
Le client n'a pas laissé de commentaire.Nicholas D.
Le client n'a pas laissé de commentaire.PAUL A.
Johnny was outstanding in customer service by ensuring all was taken care of for my rental.Matthew M.
Le client n'a pas laissé de commentaire.Kesha Y.
Very nice gentleman. He was very helpful, hooked up the trailer and helped me check the lights. Perfect!Denis S.
Le client n'a pas laissé de commentaire.Joe K.
Le client n'a pas laissé de commentaire.seth D.
Le client n'a pas laissé de commentaire.Tracy E.
Add more trailers to the fleet.FAROOQUE S.
Van was a little dirty, but great location, quick service and great location. I returned the Van cleaner than when I picked it up.WILLIAM W.
Great service!HAMZA J.
More truck availabilityGERALD L.
Le client n'a pas laissé de commentaire.Andrea H.
Le client n'a pas laissé de commentaire.SHAILESH V.
Did not receive furniture pads but was charged. Requested a refund fir them and have not received a response. Also the oil light was on when I picked up the truckMark B.
Le client n'a pas laissé de commentaire.EDWARD S.
Le client n'a pas laissé de commentaire.HAO B.
Le client n'a pas laissé de commentaire.CLARENCE D.
Ordered a 26 ft when I got there they didn't have one. Had to use a 20 ft and take a extra trip witch caused more mileage and more moneyAndrew G.
Le client n'a pas laissé de commentaire.Agustin M.
Le client n'a pas laissé de commentaire.AGUSTIN M.
Le client n'a pas laissé de commentaire.Melvin K.
Le client n'a pas laissé de commentaire.Dekendric W.
Le client n'a pas laissé de commentaire.Clarence D.
Needs better customer service.Jamae S.
The staff was helpful in resolving a scheduling problem with Uhaul. The staff provided excellent service in helping to attach and detach the trailer. No gimmicks or issues. Pick up and drop off were a breeze.Andrew C.
Le client n'a pas laissé de commentaire.Roger S.
Uhaul order system needs updating.Phillip F.
Computer system was down. I waited 90 minutes to get my truck even though I already checked in online because the attendant said he couldn't give me the keys. I called U-Haul twice. Finally the U-Haul regional manager came and gave me the keysRichard V.
Very clean and polite staffGerard O.
Greated me as I arrived Helped me unhook. Pleasant to work with so nice thank youJulie H.
Le client n'a pas laissé de commentaire.David B.
Pretty pricey for a 63 mile trip and 40 worth of rental charges when advertised on the equipment it states 19.95.Andrew W.
Le client n'a pas laissé de commentaire.Jeffrey B.
Nice and helpful people. Very efficient.Robert R.
The guy at the window was super friendly but unfamiliar with uhaul process, so I had to after being there 20 minutes, go register to pickup the trailer I need in my car and come back so he could only finish the paperwork. Again super friendly and not on him but would recommend some training for a better process.George H.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Rhonda F.
Le client n'a pas laissé de commentaire.Robert W.
Nothing really. Truck was very clean. With the coronavirus out there, I was pleased to see Farooques go the extra mile to make sure the truck was in great shape for rental purposes.Joseph C.
This location needs to make sure that the interior of the truck is swept before asking the next driver to do it. Also on my truck the passenger sun visor had been removed by someone and laid on the passenger floor. When I noticed it I called them to make sure they knew about it. They said they noted it.Robert P.
The staff was very pleasant and polite. They were quick and helpful. The trucks were clean. The process was very seamless.Jonta H.
Le client n'a pas laissé de commentaire.Samantha J.
Great and helpful customer service will return here if I ever need to rent againFahd H.
Le client n'a pas laissé de commentaire.Jerome F.
Everything was perfect. Truck was very clean. Every question answered. People were very friendly. Overall a great experienceSteven H.
The agent was very assisting and accommodating to the needs of me as a customer and a very customer-oriented individualMaurice P.
Le client n'a pas laissé de commentaire.srinivas R.
I had to do everything on returning tow dolly, no help at all and no return slip. I took pictures on returning to show the return. He tells me just put up in the grass and then leave, wow at least the other place put the dolly on and hooked it up. He didn't check if lights worked, but fixed the chain so it would work.Michael N.
You were awesome!!!Teasa renee W.
Very pleasant experienceWaqas A.
I received a van from this location after not being able to use my cell phone to secure my original reservation at my original location. The van was dirty with used cups and bottles inside and wreaked of cigarette smoke. The fuel was close to (E). The attendant gave me a gas credit that I used to get under way. He said that represented about a quarter tank. I brought the van back the next day with the fuel gauge at one half. After giving me a dirty van at pickup, the attendant on duty threatened to charge me a cleaning fee because he said the van was not cleaned. He was rude about it and to avoid delay I eventually swept the van to avoid the charge. I hope this in not representative service that I should come to expect from .Melvin L.
Loved ability to drop the trailer after hours using the internet and my phone.RICHARD C.
Le client n'a pas laissé de commentaire.Jason V.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Kefa A.
Fast, easy, friendly and convenient. Going here next time I need a truck for a few days. Couldn't be happier.Jordan B.
Le client n'a pas laissé de commentaire.William A.
Le client n'a pas laissé de commentaire.David T.
Make all trucks non-smokingDevin M.
Le client n'a pas laissé de commentaire.Jeramie W.
I was very annoyed that the day before I received a notice about where to pick up the van which was a half hour away from campus! I tried reaching someone to no avail. On hold for over an hour. I gave up. Then we had to call when we got to campus and had to call several numbers to get to someone who helped us switch the locaiton. But quite honestly that sucked! You need to do something about that!Risa H.
Le client n'a pas laissé de commentaire.Raymond R.