Customer Reviews for Fas Gas Swan River
(Concessionnaire U-Haul dans le voisinage)

23 évaluations

1421 Main St E   Swan River, MB R0L1Z0

(204) 734-2199

Heures d'ouverture de l'établissement

  • Lun - dim : 6h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(204) 734-2199

1421 Main St E
Swan River, MB R0L1Z0

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 6h am à 10h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Very helpfull kind friendly and prompt.

JOSEPH G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

janet B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda M. 
Évaluation :
1

The entire pickup experience was a nightmare. Completely disjointed process and the one available trailer was double booked. It took 2,5 hours to sign out the trailer.

ALLAN R. 
Évaluation :
3

Nothing in particular - staff was very accommodating.

Jeff H. 
Évaluation :
5

Overall the location the staff were excellent and very professional and answered all questions and addressed any concerns I had thank you

JOHN W. 
Évaluation :
3

custumer service always talé over 1 hours for a pick up et same for return i do the réservation online it s not making me save a second tat si verry bad

MARK D. 
Évaluation :
1

Train the staff properly

DARREN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denby M. 
Évaluation :
1

I have a bad experience in fas gas Uhaul, they should hire people that know how to install the trailer and with experience dealing with equipments.. this is 3rd time in the 2 WEEKS I've rent in Uhaul, they are all terrible, can't complain because I need the trailer.. I hope Uhaul management can do something about it, especially in the Dauphin MB.

Edbert N. 
Évaluation :
2

Staff were friendly. However, there was no walk through of trailer. Got trailer home. It was not clean, there was mud and saw dust everywhere as well as used blankets with some kind of residue on them. Had to spend time cleaning and dispose of disgusting blankets. Won't use location ever again.

Tyson C. 
Évaluation :
3

Returned truck an hour late and was charged for a full extra day (pick up time was 6pm SK time which is 7pm MB time but the time difference was not taken into account), also returned truck with 3/4 of a tank if fuel with no reimbursement/credit... Overall very dissatisfied with the extra charges especially when we had to drive an extra hour and 45 minutes to pick the truck up to begin with and returned with more fuel

Dwayne T. 
Évaluation :
5

Every thing was good

KENNETH F. 
Évaluation :
5

Improve your website. Except for the excellent employee I would have left and never rented from you again. It is no wonder you ask only about the location... I would be embarrassed too if I had anything to do with that pathetic website.

DAVID G. 
Évaluation :
1

Drop off location is in a small and unorganized lot, making parking/drop off difficult. Because of the smaller trailer, it took more time to rearrange and organize all of my stuff to fit which took more time then originally planned. I also had to put more items into the box of the truck which meant we had to travel even slower coming home, taking more time. I was originally told that the trailer was due to be dropped off at 8am but as long as I dropped it off anytime that day and during their hours of operation, I wouldn't be charged any extra fees. I dropped the trailer off shortly before 12pm the same day it was due back and during store hours. When I went to leave I was charged 33 $the fee that occurs if you drop off when the store is closed for the day you were supposed to drop off. I questioned the personnel about this but she said she didn't know why or anything but that I had to pay it. I payed it but would have liked a better explanation after being told something different. After the trailer mix up and this, I don't think I will be using or recommending uhaul again.

Kristen B. 
Évaluation :
1

Update your computers, and also train your employees better. Provide equipment to help people with the move as their was none to rent. I would never recommend you guys ever. No one knew what they were doing and I was trying to pay for the miles I was going to use and they said it would be fine I wouldn't be charged yet I'm getting charged for it also make sure your vehicles are filled befor the rentals.

AMANDA P. 
Évaluation :
3

nothing negative average

LESLIE E. 
Évaluation :
1

He didn't know how to unhook the trailer so I had to do it and he was a strong large man and couldn't lift trailer off my hitch so I had to use my Jack from my car and do it to lift trailer off . I was filthy and cold and tired and I'll never use uhaul again . Again no safety equipment and Jack lift to lift and move trailer . Terrible company that doesn't supply each business location with a trailer lift !!! Employees will be hurt !!! And so was I !!!

Barbara W. 
Évaluation :
1

Replace or maintain your equipment after each time you rent it out , I would hate to see anybody go through the ordeal that I went through.

Edward L. 
Évaluation :
5

Packing pads or mats & trolly would help make loading easier for moving

JEREMY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charlene C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNOR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M. 
Non les évaluations ont été soumises pour cet établissement.

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