The app is worthless. i couldn't figure out how to use it. i spoke with the customer service people. the were able to help me. They told me lots of people had trouble with the app. you need to fix it. i will never go to a site that depends on the app.William T.
Customer Reviews for Fast Foods 315
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Can't change this but not very much room on lot to park truckâ€¦.especially a 20 footer.joseph W.
Make the app.betterLenishma D.
Le client n'a pas laissé de commentaire.Blanca S.
I was told on the phone that when I arrived, all I needed to do was go inside the building, tell someone I was there to pick up a Uhaul, and they would be able to take care of getting me on my way. This was not the case. The person inside knew nothing about it and I had no idea how to get the Uhaul. I drove over to the Teall Avenue Uhaul, where I had originally selected to pick up the truck and they told me I had to do everything online. It was a very stressful and frustrating experience. I finally was able to get the truck, an hour after I had requested to pick it up. Never again.Richard S.
This location is what you see in tv and movies when they want to portray a bad neighborhood. We literally felt like a target. We picked this location based it's proximity to the train station not knowing anything about the location. Dressed as tourists and carrying luggage, we truly felt like a target. I would recommend dropping it as a drop off location. There is so much more to comment on but I can se I am at the end of the survey.Norman C.
I was charged a fuel fee and do not know why because I replaced the gas to the level it was at when I got the truck.Steven C.
This is the middle of the ghetto - if you charge we extra for anything I will sue the duck out of youNicholas A.