THIS LOCATION WAS VERY HARD TO FIND, AND THE DROP OFF AREA WAS TO SMALL FOR A 26' TRUCK
Leslie R
Customer Reviews for Fast & EZ Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Fire the rude lady that was at the location in the office of fast and easy Self Storage. All of the u haul personnel were wonderful and helpful. We had the truck washed and swept out for that reason. She wouldn't even open the door for return of the key. She had me place it in the mail slot. But u haul trains their personnel to be curtious and respectful and I am very grateful for that I will highly recommend them.
Beverly WClearly state this is not really a U-Haul location and only has one truck. Also, for goodness sake, fix your app!
STEPHEN CBetter communication
Jason SWhile I rated the location as "Excellent," U-Haul's operations were very poor. Instructions were unclear and not comprehensive. After checking-in on app/online, no code was given for the lock to access the truck keys, and there were no instructions on how to accomplish this. Without the immensely helpful office staff at the storage facility, renting the truck would have been impossible.
Thomas CWas charged insurance although I declined it
Jerome KI drove the truck 15 miles, they charged me for 79. Total rip-off!!!
Monica EMore trucks available!
Cesar SOnline check in and return totally sucks. As a customer I don't want to be responsible for these two processes. If I return or pick up after hours that's one thing , but not during normal business hours.
John FPlease make sure that the customer receives all equipment ordered. I didn't get the utility dolly that I needed.
Megan TI had an awsomee experience!!!!
Maria G