Évaluations des clients Felts Machine

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Felts Machine

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Garnie S. le

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Trailer had 2 tires that were worn down to have no tread left.

Cathleen M. le

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Le client n'a pas laissé de commentaire.

pamela P. le

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I had made a reservation two months ahead of time on Holland road. I kept checking my reservation each week. Then the day before pickup I was told I would have to pick up the truck on constance road . The morning of my move I called and then was told I had to drive to Portsmouth, 20 minutes away, with movers coming in one hour. Then we had to go to Carolina highway to get the car dolly put on the truck. Everything was fine until the day that I was moving. That added stress to move day.

KAYE M. le

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Le client n'a pas laissé de commentaire.

DARA M. le

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Le client n'a pas laissé de commentaire.

richard S. le

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I had to have someone to drive me an hour away to this location to pick up truck and drove an hour back to my job. Made no sense to me when I have 2 actual uhaul facilities within 10 minutes of me. Though the people at the pickup destination were courteous and wanted to make sure everything was right I still can't understand why when I reserve a truck I can't get it at the location and the size I need. This is the 2nd time in a row this had happened. People are stressed enough with moving and when someone else cannot follow though with a reservation what is the point of having one. I do my part and pay well someone else needs to do there's.

Jeffrey P. le

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Le client n'a pas laissé de commentaire.

Gustavo C. le

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Le client n'a pas laissé de commentaire.

Sidney G. le

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The pickup location charged me differently than what was quoted during reservations with Uhual. My experience in the office took about an hour in a half. The truck only had a quarter of gas but the paper work said othewise. They had to reimburesment the difference of what they charged me and the quote. It took 3 business days.

kristen R. le

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Rented a furniture dolly, but it was not it truck when I picked it up.

dan S. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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Le client n'a pas laissé de commentaire.

Charles K. le

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Very friendly and worked hard to fix our reservation that Uhaul had screwed up.

Lien H. le

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Le client n'a pas laissé de commentaire.

Belissa S. le

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Le client n'a pas laissé de commentaire.

Donald C. le

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Le client n'a pas laissé de commentaire.

Charles H. le

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This was by far the worse experience with U-Haul we have ever had! The pick up time was scheduled for 8AM and the truck rental place did not even arrive to open until after 8:30. We were late for our movers we had scheduled and already paid to load our U-Haul. This was a horrible start to our moving day and we also were not given the dolly we paid to rent in the truck and we didn’t notice it until after leaving the rental office. This office was so disorganized and unprofessional.

Alison B. le

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Le client n'a pas laissé de commentaire.

Janine K. le

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Staff was very helpful very knowledgeable in the area and provided a clean and well-maintained equipment .

willie G. le

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Look forward to doing business with uhaul at this local soon!

ADEKUNLE A. le

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Le client n'a pas laissé de commentaire.

ADRIAN B. le

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Le client n'a pas laissé de commentaire.

Gregory S. le

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Great service

Keith S. le

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My experience was great,nothing.

Tyler T. le

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The only thing that could have made this experience better is if I was offered a military discount. Other than that service was fast and easy. I did the 24/7 pick-up and didn’t actually speak with personnel at this location.

REGINA H. le

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Le client n'a pas laissé de commentaire.

RICHARD C. le

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Le client n'a pas laissé de commentaire.