Évaluations des clients Fenix5ive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fenix5ive

Cote générale :

John D. le

Évaluation :

The pickup process was everything but easy!!

JOHN B. le

Évaluation :

Truck had food wrappers all over cab couldn't get the for 2 and 1/2hoyrs after my booked time I had to call around to find moving pads myself they didn't have had a car dolly attached didn't need it had to wait for them to un hook . Had to pay people to help with heavy furniture because we where running 2 and half hours behind schedule will never rent from this place again terrible experience ruined my whole weekend

Sharmila G. le

Évaluation :

There was no key on box, waited over an hour past my time to collect the key .

jon G. le

Évaluation :

Drop off location was closed when we dropped off trailer. I contacted Uhual via text message and phone call of drop off time and location. I still received text message 2 days later to return the rental. Had to make another call to Uhaul to get it straightened out. Also they billed me $15 cleaning fee. The trailer was cleaned/swept out before returning it. Why the cleaning fee? We drove on clean, paved roads only. No rain, mud or dirt.