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James L
Customer Reviews for Fife You Store It LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This location always goes above and beyond. Love working with them
Michelle TGreat customer service as usual. Quick and very convenient.
Chalet N | RéservationPatty and Shelly are awesome. Everything went great. Thank you ladies, you've always been so helpful.
KEN SCleanliness of the interior of the vehicle needs to be improved.
Sung BShelly was amazing!
Chauncey GService was efficient and speedy. Left the customer with confidence that the ride would be without any issues.
Dan RVery friendly and professional service.
Sean RExcellent
Aura GEvery good service
SAMNANG KFree donuts!
Ernest LThe rental agent was very polite and efficient
karen lThe gentleman working when I picked up and returned the truck was very accommodating and made the rental process easy.
Matt Wthe representative was professional and kind because I had a wheel chair, so I didn't have to get out of my car.
Nancy BI would use and recommend Fife You Store It to everyone. I have used many different storage companies and this by far has been the most pleasant and convenient by far. Everyone in the office is so kind and willing to assist you when necessary. The facility is clean and very easily accessible. If I ever need storage again, I would hope to only come back to Fife You Store It!
JADE S | Expérience généraleBeautiful people whom own this company. GOD BLESS MS. PATRICIA.
Leonard S | Expérience généraleThank u for the equipment it made are move so much easy
Eric eThe customer service is always excellent. I have rented from this location several times. They are always do accommodating.
CAROLYN SThis storage unit offered everything we needed and was very convenient. The staff was always professional, friendly and helpful.
Mitchell C | Expérience généraleYou all are doing a good job.
EILEEN JBrandon was absolutely phenomenal!! He was kind and willing to help me even though I went to the wrong location first and showed up late. Absolute top tier service!! Thank you!
Arisa MPassenger door had lock torn out. Not secure area.
Marcia KMerci.
Jared LThe service of the lady clerk from behind the counter & over the phone was exceptionaly good . However the mechanical aspects should be of far more importance than the cosmetics of the vehicle. I say that because the truck started to fail as soon as I hit Salt Lake city Utah.The transmission began to slip sevearlley Upon pulling the dip stick it revealed why. Next to no transmission fluid at all. It did not have a leak nor was it ever over heated,it just simply had inadequate volume. I took it upon myself to purchase a gallon of proper transmission fluid and bring it up to level of which helped but did not completely cure it's slip. Not until a service man showed up & added a bottle of "stop slip" to the transmission did it become road worthy again. The service man was polite and courteous.I had to spend $30 extra dollars out of my pocket for the transmission fluid and just so happen to contract COVID 19 from having been stuck on the side of the road in a down town portion of Salt Lake city because of the transmission issue not to mention losing half a day traveling time. So how satisfied do you honestly expect me to be over all? Great people, great service, but piss poor mechanical maintenance in my experience as well as a $30 extra expenditure out of my pocket which never should have happen and do I even need to remind you why I contracted COVID 19 from having to be isolated in Salt Lake city?! Thanks.
JAMES RStaff was always helpful and pleasant to work with. Property was always clean. I would highly recommend Fife You Store it.
JUSTIN W | Expérience généraleUHaul has the best customer service. This says a lot in 2022 where customer service as a whole has declined from prior years in most businesses. Quality of people in CS are really helpful and effective in their jobs. Keep it up! Good example for other businesses struggling with hiring and maintaining good employees....
Doug KWe were impressed by the security and clean appearance of the facility. The staff is friendly, helpful and courteous, and easy to do business with. Our 18-month rental with Fife You Stor It was a very pleasant experience.
DOUG K | Expérience généraleVery friendly and awesome customer service! Very helpful and informative. Everything was ready on time, and the truck was ready to go. This location is the best one I've rented from so far.
Valessa FThat 10 footer really had some get up and go! Great vehicle, very helpful employees on both ends of the trip. Very satisfied! Vance Wing
Vance WEmployee was very helpful, kind, polite, and professional .
Elizabeth HNot because of the location or the people. The staff were very professional, empathetic, and helpful. Our dissatisfaction w/ U-haul was the booking process in place and the fact that we did not receive the truck we expected. The end result was a $9 500 moving expense incurred by me. Again, the staff at the Fife location in every interaction whether it be by phone or in person were fantastic!
Connie WStaff was very professional and handled everything with ease. The unit and surrounding areas are kept very clean
Janis S | Expérience généraleThe person helping us was the one of the nicest people we have met. She helped us out and made sure everything was perfect.
taylor YWaaay too expensive. Could have rented the same truck from Home Depot for half the total price. Lower your milage rates. I won't be using Uhaul again
Randy MFife You Store It is my favorite location to rent a truck. The ladies in the office are so friendly and helpful! I feel safe here and can leave my car in their gated lot during the day while I use the truck.
Shelley KU-haul needs better trucks, Doing a cross country Tow from Orlando to Tacoma, Was a bit scary! The stirring wheel, Tires was a bit shaky, I felt like the aliment was off on the vehicle. I kept on being pulled to another direction. The high beams was to low, windshield wipers broken, was not replaced before renting truck out. The battery went out, the radio would not turn off so the battery went out. I was not please about this rental. for the amount of money that was spent. When towing I would recommended using a 4X4 truck. using a U-haul was not helpful.
Michelle CThe truck pulled to the right and the right tire was bald. Not safe
Josh MWhen vehicle is checked out and rented a checklist needs to be done with a walk-through with the owner or whoever rented it
Juanita MTo much to do when returning the truck with your phone sending location did not work
Nicole MGreat storage area and awesome staff never had any troubles.
Yennier H | Expérience généraleReduce prices it’s tuff out here
Gilbert MEverything was explained regarding the rental. It went smooth and easy.
Billie Mthank you for everything
Nadezhda N | Expérience généraleYour communication system is messed up !!!
DEONDRAY EThe cabin filter needs changed in the truck. 2 hours into our drive we had to keep windows open for fresh air because we were so congested.
Patricia HThe customer service was excellent! The van was a little dirty but performed perfect. Merci.
Becky HStuff we always friendly and helpful when we would speak to them. Our stuff was secure and when we retrieved everything, nothing was missing or moved.
Amy D | Expérience généraleVery small after hours return lot...especially for a 20 foot truck.
Matthew RGreat customer service and efficient.
JUNYOUNG BAll good
Dixon MRien
TAMMIE VI showed up after hours and still haven't seen how they handle the condition of the truck and if they might try adding some bogus cleaning charges. I might come back and change my rating it all depends on how honest this owner is and how they interact with me.
Rudy PEverything was great!
Lawrence BThe manager was GREAT! Ive used UHaul several times and she was by far the friendliest, easiest to work with and competent!!
ROBERT JSuper friendly guest service!
James LI was completely satisfied with my storage experience at Fife You Store It.
Scott F | Expérience généraleI held this storage facility for 2 years I never had any issues with staff or the 2 units I had. I moved from a small unit to a bigger unit and staff worked on it as quickly as they could when one was ready. Thank you for your great service.
Angie G | Expérience généraleStaff was very friendly and helpful. I also never felt uncomfortable going there by myself whether to add or pick something up from my unit. Facility and area were always kept clean. I would definitely recommend this to anybody needing a storage unit.
PATRICIA H | Expérience généraleReally convenient location I great place nice and secure
Donald W | Expérience généraleAwesome services
HENRY JPerson working there was fantastic. Very nice, professional, helpful and friendly. Would choose this location to rent again based on just how nice she was. Merci
Marla GKelsey was exceptional! She went above and beyond in customer service in helping me pick the right supplemental equipment for our move, she helped us with the pickup time, drop off location and timing, just awesome. Keep up the quality customer service, Kelsey!
JENAI BExcellente expérience
Alan HEverything about Fife You Store It was great.
DANIEL L | Expérience généraleGreat staff
Krystina HNa
Israel HThe woman who checked me out at the counter was phenomenal. I had such as terrible experience once you all took my money. You changed my truck size to smaller, changed my location- twice, and then tried to change my time and not compensate me per your guarantee. She literally saved Uhaul a flaming review and would be the only reason I would even attempt to rent a uhaul again. Absolutely stellar customer service!!
J DThank you for stress free exercise during the stressful day!
IRINA MThe worker was excellent n very caring.
tiffany sI wasn’t able to utilize the storage due to being in the hospital.
Adalberto S | RéservationService personnel provided gracious service
CINDY R | RéservationVery friendly and helpful staff! Appreciated the discount on first month of storage unit rental.
Lauren G | RéservationService was great, the person that got everything all setup was very helpful and polite! Merci
Seth J | RéservationThe lady at the front desk was very helpful very energetic I got a positive vibe from her she help me and my roommate out and It couldn’t Of gone more smoothly
Samuel N | RéservationWe rented the facility for only a month, but it was a perfect solution to our dilemma. Thanks for renting for a month. Very helpful. Janet Stump
JANET S | Expérience généraleAlthough we only used the storage unit for a few months, the facility was clean and secure. The office staff were extremely helpful and accomodating. I would use Fife You Store It again.
Colin G | Expérience généraleNot standard M/O. Twice missed billed for storage fees. Was refused copies of notices even through I informed manager I didn't receive notices. Inconsistent method of sending invoices. Invoice errors
JACKIE J | Expérience généraleGreat location, clean, secure, and great team in the office! Patty the Manager is the best!
KELLY P | Expérience généraleBad service
Charles S | RéservationVery satisfied w/my experience. Would do business with them again.
Carlin R | Expérience généraleClean, quick and easy rental process, friendly people.
Leta M | RéservationI had my things in y ok u storage facility for almost 5 yrs and during that whole time, the owner and staff were great!
JANICE L | Expérience généraleHad no issues here and reasonably priced.
ISAAC M | Expérience généraleAlways clean and maintained. Best value out there. Staff was always nice and helpful! Merci.
JANELLE Z | Expérience généraleBest temp storage I ever used
CHUCK H | Expérience généraleVery friendly and helpful the customer service thank you so much 😊
ELIZABETH O | Expérience généraleThe Lady was very helpful. e did get charge 6,95 twice but we only wanted one unit. Thank You Alice Bogue
LARRY A | Premières impressionsClean facility, nice staff
Privacy R | Premières impressionsClean facility, nice staff
Privacy R | Premières impressionsClean, secure facility, nice staff Easy to get yo storage unit
Privacy R | Premières impressionsEasy reservation process..Very inexpensive for the size of unit we got, compared to others in the area. Great customer service at counter. Totally recommend!
DIBIASE E | Premières impressionsEasy process, friendly staff, great rates.
Privacy R | Premières impressionsSmooth processing - great customer service. Je la recommande fortement.
Privacy R | Premières impressionsLocation is very convenient. Unit was assigned quicklyreceipt was emailed promptlyoption to pay online.
Privacy R | Premières impressionsClean, Staff was friendly, easy setup
Privacy R | Premières impressionsClean efficient professional both truck rental storage rental We`re handled quick politely.
Privacy R | Premières impressionsGreat and timely service on Sunday. Je la recommande fortement.
Privacy R | Premières impressionsdesk clerk very helpful and offered any and all incentives since the size storage unit i wanted wasn`t available so he was very accomdating.
Privacy R | Premières impressionsUnit seems to be smaller than 5 x 10. Lock mechanism is flimsy and unit could easily be broken into.
Privacy R | Premières impressionsBoth locations did very well.
Privacy R | Premières impressionsClean, neat space and customer service was really great. She answered all of my questions!
Privacy R | Premières impressions