Customer Reviews for Fife You Store It LLC
(U-Haul Neighborhood Dealer)

607 évaluations

4509 20th St E   Fife, WA 98424
(On I-5 Between exit 136 and exit 137)

(253) 922-0976

Heures d’ouverture

  • Mon-Sat: 9 am–5:30 pm
  • Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
  • 3/31/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(253) 922-0976

4509 20th St E
Fife, WA 98424
(On I-5 Between exit 136 and exit 137)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 9 am–5:30 pm
  • Dimanche : de 10 h a.m. 2 h p.m.
Heures d'ouverture spéciales
  • 3/31/2024: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

This location always goes above and beyond. Love working with them

Michelle Thompson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ranjodh Singh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Rude 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sierra Hodge 
Évaluation :
5

Great customer service as usual. Quick and very convenient.

Chalet Nahoopii  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse Agulto 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michaela Thompson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven Swims Under 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason sinon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina Brown 
Évaluation :
5

Patty and Shelly are awesome. Everything went great. Thank you ladies, you've always been so helpful.

KEN STENERSON 
Évaluation :
5

Cleanliness of the interior of the vehicle needs to be improved.

Sung Baek 
Évaluation :
5

Shelly was amazing!

Chauncey Greene 
Évaluation :
5

Service was efficient and speedy. Left the customer with confidence that the ride would be without any issues.

Dan Raymond 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sang Lee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Benson 
Évaluation :
5

Very friendly and professional service.

Sean Reynolds 
Évaluation :
5

Excellent

Aura Garcia 
Évaluation :
5

Every good service

SAMNANG KAO 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna Bellah 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Park  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Jablonski  |  Expérience générale 
Évaluation :
5

Free donuts!

Ernest Lucero 
Évaluation :
4

The rental agent was very polite and efficient

karen little 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA LARRISON  |  Expérience générale 
Évaluation :
5

The gentleman working when I picked up and returned the truck was very accommodating and made the rental process easy.

Matt Walsh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek Dimapan 
Évaluation :
5

the representative was professional and kind because I had a wheel chair, so I didn't have to get out of my car.

Nancy Bentley 
Évaluation :
5

I would use and recommend Fife You Store It to everyone. I have used many different storage companies and this by far has been the most pleasant and convenient by far. Everyone in the office is so kind and willing to assist you when necessary. The facility is clean and very easily accessible. If I ever need storage again, I would hope to only come back to Fife You Store It!

JADE SIMI  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre Coleman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben Haywood 
Évaluation :
5

Beautiful people whom own this company. GOD BLESS MS. PATRICIA.

Leonard Stewart Jr  |  Expérience générale 
Évaluation :
5

Thank u for the equipment it made are move so much easy

Eric eLolagi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisha King 
Évaluation :
5

The customer service is always excellent. I have rented from this location several times. They are always do accommodating.

CAROLYN SOPHER 
Évaluation :
5

This storage unit offered everything we needed and was very convenient. The staff was always professional, friendly and helpful.

Mitchell Camiel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eun J Chang  |  Expérience générale 
Évaluation :
3

You all are doing a good job.

EILEEN JORDAN 
Évaluation :
5

Brandon was absolutely phenomenal!! He was kind and willing to help me even though I went to the wrong location first and showed up late. Absolute top tier service!! Thank you!

Arisa Muhammad 
Évaluation :
3

Passenger door had lock torn out. Not secure area.

Marcia KOPPLE 
Évaluation :
5

Merci.

Jared Lothyan 
Évaluation :
3

The service of the lady clerk from behind the counter & over the phone was exceptionaly good . However the mechanical aspects should be of far more importance than the cosmetics of the vehicle. I say that because the truck started to fail as soon as I hit Salt Lake city Utah.The transmission began to slip sevearlley Upon pulling the dip stick it revealed why. Next to no transmission fluid at all. It did not have a leak nor was it ever over heated,it just simply had inadequate volume. I took it upon myself to purchase a gallon of proper transmission fluid and bring it up to level of which helped but did not completely cure it's slip. Not until a service man showed up & added a bottle of "stop slip" to the transmission did it become road worthy again. The service man was polite and courteous.I had to spend $30 extra dollars out of my pocket for the transmission fluid and just so happen to contract COVID 19 from having been stuck on the side of the road in a down town portion of Salt Lake city because of the transmission issue not to mention losing half a day traveling time. So how satisfied do you honestly expect me to be over all? Great people, great service, but piss poor mechanical maintenance in my experience as well as a $30 extra expenditure out of my pocket which never should have happen and do I even need to remind you why I contracted COVID 19 from having to be isolated in Salt Lake city?! Thanks.

JAMES RICHARDSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim Curtis 
Évaluation :
5

Staff was always helpful and pleasant to work with. Property was always clean. I would highly recommend Fife You Store it.

JUSTIN WILLIAMS  |  Expérience générale 
Évaluation :
5

UHaul has the best customer service. This says a lot in 2022 where customer service as a whole has declined from prior years in most businesses. Quality of people in CS are really helpful and effective in their jobs. Keep it up! Good example for other businesses struggling with hiring and maintaining good employees....

Doug Konop 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leona Soumers  |  Expérience générale 
Évaluation :
5

We were impressed by the security and clean appearance of the facility. The staff is friendly, helpful and courteous, and easy to do business with. Our 18-month rental with Fife You Stor It was a very pleasant experience.

DOUG KEGLEY  |  Expérience générale 
Évaluation :
5

Very friendly and awesome customer service! Very helpful and informative. Everything was ready on time, and the truck was ready to go. This location is the best one I've rented from so far.

Valessa Fitzgerald 
Évaluation :
5

That 10 footer really had some get up and go! Great vehicle, very helpful employees on both ends of the trip. Very satisfied! Vance Wing

Vance Wing 
Évaluation :
5

Employee was very helpful, kind, polite, and professional .

Elizabeth Hendrickson 
Évaluation :
3

Not because of the location or the people. The staff were very professional, empathetic, and helpful. Our dissatisfaction w/ U-haul was the booking process in place and the fact that we did not receive the truck we expected. The end result was a $9 500 moving expense incurred by me. Again, the staff at the Fife location in every interaction whether it be by phone or in person were fantastic!

Connie WENDLING 
Évaluation :
5

Staff was very professional and handled everything with ease. The unit and surrounding areas are kept very clean

Janis Sterud  |  Expérience générale 
Évaluation :
5

The person helping us was the one of the nicest people we have met. She helped us out and made sure everything was perfect.

taylor YOUNG 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YOLANDA MICHAELS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike Kirby 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert ellering 
Évaluation :
4

Waaay too expensive. Could have rented the same truck from Home Depot for half the total price. Lower your milage rates. I won't be using Uhaul again

Randy McDonald 
Évaluation :
5

Fife You Store It is my favorite location to rent a truck. The ladies in the office are so friendly and helpful! I feel safe here and can leave my car in their gated lot during the day while I use the truck.

Shelley Krashowetz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mulenga Makungu 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina Coleman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert St Joseph 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amity Schwartz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jen Olson 
Évaluation :
4

U-haul needs better trucks, Doing a cross country Tow from Orlando to Tacoma, Was a bit scary! The stirring wheel, Tires was a bit shaky, I felt like the aliment was off on the vehicle. I kept on being pulled to another direction. The high beams was to low, windshield wipers broken, was not replaced before renting truck out. The battery went out, the radio would not turn off so the battery went out. I was not please about this rental. for the amount of money that was spent. When towing I would recommended using a 4X4 truck. using a U-haul was not helpful.

Michelle Cruz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie Anderson 
Évaluation :
5

The truck pulled to the right and the right tire was bald. Not safe

Josh Martin 
Évaluation :
4

When vehicle is checked out and rented a checklist needs to be done with a walk-through with the owner or whoever rented it

Juanita Merriman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janel Milton 
Évaluation :
5

To much to do when returning the truck with your phone sending location did not work

Nicole Martin 
Évaluation :
5

Great storage area and awesome staff never had any troubles.

Yennier Howard  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maya Mosqueira 
Évaluation :
5

Reduce prices it’s tuff out here

Gilbert Muiruri 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BONNIE MARTENS 
Évaluation :
5

Everything was explained regarding the rental. It went smooth and easy.

Billie Millhollen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRUNG NGO 
Évaluation :
5

thank you for everything

Nadezhda Nielsen  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Lorton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick Mascarenas  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEILA CASTRO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Duncin  |  Expérience générale 
Évaluation :
1

Your communication system is messed up !!!

DEONDRAY ELLIS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN ROUSE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Sireech 
Évaluation :
5

The cabin filter needs changed in the truck. 2 hours into our drive we had to keep windows open for fresh air because we were so congested.

Patricia Hale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan Dansby 
Évaluation :
5

The customer service was excellent! The van was a little dirty but performed perfect. Merci.

Becky Hollis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy Falefata 
Évaluation :
5

Stuff we always friendly and helpful when we would speak to them. Our stuff was secure and when we retrieved everything, nothing was missing or moved.

Amy Dejesus  |  Expérience générale 
Évaluation :
4

Very small after hours return lot...especially for a 20 foot truck.

Matthew Rogers 
Évaluation :
5

Great customer service and efficient.

JUNYOUNG BAE 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ginette Titus 
Évaluation :
5

All good

Dixon Mejia Piters 
Évaluation :
5

Rien

TAMMIE VAN DRUFF 
Évaluation :
3

I showed up after hours and still haven't seen how they handle the condition of the truck and if they might try adding some bogus cleaning charges. I might come back and change my rating it all depends on how honest this owner is and how they interact with me.

Rudy Palencia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria Rosell 
Évaluation :
4

Everything was great!

Lawrence Burch 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SUSAN TORGERSON 
Évaluation :
5

The manager was GREAT! Ive used UHaul several times and she was by far the friendliest, easiest to work with and competent!!

ROBERT JAMES KARNOFSKI 
Évaluation :
5

Super friendly guest service!

James Leclair 
Évaluation :
5

I was completely satisfied with my storage experience at Fife You Store It.

Scott Francis  |  Expérience générale 
Évaluation :
5

I held this storage facility for 2 years I never had any issues with staff or the 2 units I had. I moved from a small unit to a bigger unit and staff worked on it as quickly as they could when one was ready. Thank you for your great service.

Angie Garcia  |  Expérience générale 
Évaluation :
5

Staff was very friendly and helpful. I also never felt uncomfortable going there by myself whether to add or pick something up from my unit. Facility and area were always kept clean. I would definitely recommend this to anybody needing a storage unit.

PATRICIA HURSEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Haney 
Évaluation :
5

Really convenient location I great place nice and secure

Donald Welliever  |  Expérience générale 
Évaluation :
5

Awesome services

HENRY JOEL MARQUEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIHYUN YOON 
Évaluation :
5

Person working there was fantastic. Very nice, professional, helpful and friendly. Would choose this location to rent again based on just how nice she was. Merci

Marla Grassi 
Évaluation :
5

Kelsey was exceptional! She went above and beyond in customer service in helping me pick the right supplemental equipment for our move, she helped us with the pickup time, drop off location and timing, just awesome. Keep up the quality customer service, Kelsey!

JENAI BRYANT 
Évaluation :
5

Excellente expérience

Alan Huckerby 
Évaluation :
5

Everything about Fife You Store It was great.

DANIEL LOCHNER  |  Expérience générale 
Évaluation :
5

Great staff

Krystina Hummel Westcott 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELENA LEON-GUERRERO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLEN JACKOWIAK 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan McCann 
Évaluation :
5

Na

Israel Hernandez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

steve livers 
Évaluation :
5

The woman who checked me out at the counter was phenomenal. I had such as terrible experience once you all took my money. You changed my truck size to smaller, changed my location- twice, and then tried to change my time and not compensate me per your guarantee. She literally saved Uhaul a flaming review and would be the only reason I would even attempt to rent a uhaul again. Absolutely stellar customer service!!

J David CHEREPY 
Évaluation :
5

Thank you for stress free exercise during the stressful day!

IRINA MASHNITSKAYA 
Évaluation :
5

The worker was excellent n very caring.

tiffany snow 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MATTHEW ROBINSON 
Évaluation :
5

Need to follow up with inspecting the overall condition of the vehicle along with checking the fuel gauge, the cleanliness of the vehicle. I left the vehicle with 3/4 of a tank of gas when I picked up the vehicle with a 1/2 tank of fuel. The attendant informed me that we tell everyone that it has a 1/2 tank of fuel. This is wrong, because if the next person to rent that vehicle and only uses a 1/4 of a tank of gas. Then they don't have to refuel the vehicle to the same level as when they picked it up.

DARYL L BROSHIOUS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric Anderson 
Évaluation :
5

Wonderful people!

Susan Pittman 
Évaluation :
5

I wasn’t able to utilize the storage due to being in the hospital.

Adalberto Sanchez  |  Réservation 
Évaluation :
5

Service personnel provided gracious service

CINDY RUTH  |  Réservation 
Évaluation :
5

Very friendly and helpful staff! Appreciated the discount on first month of storage unit rental.

Lauren Gagnon  |  Réservation 
Évaluation :
5

Service was great, the person that got everything all setup was very helpful and polite! Merci

Seth Jordan  |  Réservation 
Évaluation :
5

The lady at the front desk was very helpful very energetic I got a positive vibe from her she help me and my roommate out and It couldn’t Of gone more smoothly

Samuel Negrete  |  Réservation 
Évaluation :
5

We rented the facility for only a month, but it was a perfect solution to our dilemma. Thanks for renting for a month. Very helpful. Janet Stump

JANET STUMP  |  Expérience générale 
Évaluation :
5

Although we only used the storage unit for a few months, the facility was clean and secure. The office staff were extremely helpful and accomodating. I would use Fife You Store It again.

Colin Gegg Jr  |  Expérience générale 
Évaluation :
1

Not standard M/O. Twice missed billed for storage fees. Was refused copies of notices even through I informed manager I didn't receive notices. Inconsistent method of sending invoices. Invoice errors

JACKIE JAMES  |  Expérience générale 
Évaluation :
5

Great location, clean, secure, and great team in the office! Patty the Manager is the best!

KELLY PRICE  |  Expérience générale 
Évaluation :
1

Bad service

Charles Sims  |  Réservation 
Évaluation :
5

Very satisfied w/my experience. Would do business with them again.

Carlin Roads  |  Expérience générale 
Évaluation :
5

Clean, quick and easy rental process, friendly people.

Leta Mullen  |  Réservation 
Évaluation :
4

I had my things in y ok u storage facility for almost 5 yrs and during that whole time, the owner and staff were great!

JANICE LATORRE  |  Expérience générale 
Évaluation :
5

Had no issues here and reasonably priced.

ISAAC MAY  |  Expérience générale 
Évaluation :
5

Always clean and maintained. Best value out there. Staff was always nice and helpful! Merci.

JANELLE ZAPATA  |  Expérience générale 
Évaluation :
5

Best temp storage I ever used

CHUCK HILTON  |  Expérience générale 
Évaluation :
5

Very friendly and helpful the customer service thank you so much 😊

ELIZABETH ORTEGA  |  Expérience générale 
Évaluation :
5

The Lady was very helpful. e did get charge 6,95 twice but we only wanted one unit. Thank You Alice Bogue

LARRY AND ALICE BOGUE  |  Premières impressions 
Évaluation :
3

Clean facility, nice staff

Privacy Request  |  Premières impressions 
Évaluation :
3

Clean facility, nice staff

Privacy Request  |  Premières impressions 
Évaluation :
3

Clean, secure facility, nice staff Easy to get yo storage unit

Privacy Request  |  Premières impressions 
Évaluation :
5

Easy reservation process..Very inexpensive for the size of unit we got, compared to others in the area. Great customer service at counter. Totally recommend!

DIBIASE EAST  |  Premières impressions 
Évaluation :
5

Easy process, friendly staff, great rates.

Privacy Request  |  Premières impressions 
Évaluation :
5

Smooth processing - great customer service. Je la recommande fortement.

Privacy Request  |  Premières impressions 
Évaluation :
5

Location is very convenient. Unit was assigned quicklyreceipt was emailed promptlyoption to pay online.

Privacy Request  |  Premières impressions 
Évaluation :
3

Clean, Staff was friendly, easy setup

Privacy Request  |  Premières impressions 
Évaluation :
5

Clean efficient professional both truck rental storage rental We`re handled quick politely.

Privacy Request  |  Premières impressions 
Évaluation :
5

Great and timely service on Sunday. Je la recommande fortement.

Privacy Request  |  Premières impressions 
Évaluation :
4

desk clerk very helpful and offered any and all incentives since the size storage unit i wanted wasn`t available so he was very accomdating.

Privacy Request  |  Premières impressions 
Évaluation :
1

Unit seems to be smaller than 5 x 10. Lock mechanism is flimsy and unit could easily be broken into.

Privacy Request  |  Premières impressions 
Évaluation :
4

Both locations did very well.

Privacy Request  |  Premières impressions 
Évaluation :
5

Clean, neat space and customer service was really great. She answered all of my questions!

Privacy Request  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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