Évaluations des clients First Choice Citgo

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de First Choice Citgo

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Francis H. le

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Everything was excellent. Can't think of ANYTHING

Thomas S. le

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Very friendly proprietors.

JUSTIN S. le

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Le client n'a pas laissé de commentaire.

gary C. le

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She showed professionalism and listened as well as giving helpful suggestions

NATALIE M. le

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Le client n'a pas laissé de commentaire.

Joe W. le

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Le client n'a pas laissé de commentaire.

john R. le

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Le client n'a pas laissé de commentaire.

Bruce F. le

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Le client n'a pas laissé de commentaire.

Johnnie S. le

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Rude and argumentative at check in. We spent $17.50 and over 30 minutes on washing and vacuuming just to have the lady and her husband say it wasn't clean enough. There was some "mud" on the running board they noted. The dash also said oil change required which just popped up Thursday. She argued saying it said low on oil but we informed her it just said oil change the level was good. She sent her husband to add oil because of course she was right just to have him find the oil level indeed was as full as it should be. I've rented here before and received vehicles with no washer fluid which is a DOT violation as well as with burnt out headlights. When I reported the headlight I was told to call maintenance and someone would come out to change it. I sure hope they don't charge for a cleaning. I can prove the amount spent by credit card and even a portion of the time invested by the different times of the charges over the duration. They are convenient but I will use them no more. Her attitude is horrid.

Jeremy W. le

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Le client n'a pas laissé de commentaire.

Destiny H. le

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The Uhaul it’s self was great and exactly what I paid for and got the job done quick and easy. As for the actual store leasing the Uhaul it was the worst experience I’ve ever had with Uhaul and I will never be going back to that specific store. On top of changing the prices I was promised, giving me so much confusion and when I did ask questions the only response was that they would explain later, when I finally did drop the Uhaul off the woman that was working was beyond rude and disrespectful not only to me but my father. As he was waiting their were other people in the store (as it is a convenience store) he was told he needed patience. As my husband came out of the bathroom he was handed a broom without her saying a word to him she then looked at my father once again and said you need to clean the back. Again, rude. Once it was cleaned she was still giving everyone attitude and then went from saying I was getting $20 back and then to $50 back and finally we left with $83 back because she couldn’t make her mind up. And so my father got irritated yet happy we got some of the deposit back, so he left the store to which she looked at my mother and said she didn’t deserve this “treatment” she was getting from my father. I have loved Uhaul and will continue using the service but will never go back to this location.

Kristopher B. le

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Your website is awful. The local dealer was amazing.

Matthew R. le

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Honestly what made my uhaul experience amazing were the owners of this Citgo/Uhaul business. From booking to the return of the Uhaul, they helped me. I even called 3 times and they answered my amateur questions kindly. I can’t say enough about this location for service and friendliness, perfect execution. I will recommend this location to all friends and work associates. Great job!!

DANIEL S. le

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The vehicle was clean enough. But it felt like the engine or transmission could use a once-over. Granted, the truck has 170k miles on it, so it should not feel like new. But worth a look in the shop so nobody gets stranded.

Anthony R. le

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Le client n'a pas laissé de commentaire.

Jeannie C. le

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Michelle has everything under control!!

John G. le

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The guys at this location were professional and efficient. Equipment was ready at arranged pick up time and they explained everything about the operation of the auto transport trailer.

James H. le

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The check in/out process is superb. They were very friendly and professional. I have used this location twice. The equipment was well maintained and functional. Excellent experience.Highly recommend this location

Chris S. le

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Le client n'a pas laissé de commentaire.

Catherine B. le

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This was an unpleasant experience from start to finish.

James D. le

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The truck was total trash, trans was slipping. Had 157000 miles. Marker Light sockets hanging from the box. This truck was dangerous. Glad I got to pay premium mileage for such a junkyard find. Never again.

Jackie I. le

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Keep up the good work!

Bruce F. le

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Le client n'a pas laissé de commentaire.

Don H. le

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Le client n'a pas laissé de commentaire.

theodore C. le

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Excellent service. I have used this location multiple times and will continue to do so in the future.

Russell S. le

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Nothing at all

Russell B. le

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CSA was courteous, professional and efficient; the truck rental was good, first time I ever got the size truck I ordered, which alone was a pleasant surprise; This location was the best ever and yes, I already referred some friends to use First Choice Citgo for their Rental!

Christine M. le

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Le client n'a pas laissé de commentaire.

Christopher N. le

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Le client n'a pas laissé de commentaire.

Shannon B. le

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Le client n'a pas laissé de commentaire.

Tina L. le

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Le client n'a pas laissé de commentaire.

Kathryn S. le

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Le client n'a pas laissé de commentaire.

Lori B. le

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Le client n'a pas laissé de commentaire.

RANDALL B. le

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Le client n'a pas laissé de commentaire.

Tammy W. le

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Friendly

Sarah P. le

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The owners were super friendly and helpful!

Kevin G. le

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Truck had 166K miles - no washer fluid/filthy windshield, shook like a paint can shaker, generally felt like it was about to vibrate apart. Typical for Uhaul.

Thomas S. le

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The only issue was the air conditioning did not work. Otherwise everything fine. Owner and wife very friendly and nice.

Naomi C. le

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I went to this location and they did not have at truck for 26 feet. I went ahead and got a 17 since that was all that they had. Later Uhaul was able to find a 26 feet truck 20 Mintues away and I returned the 17 to exchange for the 26 feet truck. They refused to give me refund for the 17 foot truck and they charged me 39.95 for the 17 foot truck.

Amanda G. le

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Le client n'a pas laissé de commentaire.

Colton N. le

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Le client n'a pas laissé de commentaire.

Marvella R. le

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Awesome people at this location. So nice and helpful

Robin P. le

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Everything was fine and Rebecca was very helpful. It did take a little bit of time to complete the transaction but overall a positive experience.

Frankie B. le

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Excellent, friendly service! I highly recommend this location!

John E. le

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Since this location is part of a convenience store, there were brief, but periodic waiting periods for those who were picking up vehicles (including us). The proprietor was very courteous, and our prior online reservation completion made the receiving process very quick once we were served.

Richard W. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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N/A

Sheryl M. le

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The truck was ready when I arrived. Customer Service was great. Overall a very good experience.

Ken C. le

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Le client n'a pas laissé de commentaire.

Thomas H. le

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Le client n'a pas laissé de commentaire.

james C. le

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By far the best experience with Uhaul. Highly recommend this location.

MARIA G. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Le client n'a pas laissé de commentaire.

Patricia W. le

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Le client n'a pas laissé de commentaire.

JOHN F. le

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No improvement needed.

John Y. le

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great friendly fast service. Enjoyable experience

Maegan C. le

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I specifically stated I did not wnat insurance when I completed the on line reservation. My driver didn't know that and assumed when she picked upi the vehicle that I had made the request. I was charged and the driver was told the charge could not e removed. I am very disappointed that the charge was added even though I asked that it not be included.

Jana B. le

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I would recommend the location and the people but not the company - taxation and price are a deterrent

Sherrie B. le

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Very pleased with the straight forward easy rental transaction. Couldn't ask for more pleasant experience. Folks were very helpful & everything was as stated. Would certainly use this location for any future needs.

Brenda P. le

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No improvements needed. Excellent service!

Nancy H. le

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Le client n'a pas laissé de commentaire.

Christopher O. le

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Le client n'a pas laissé de commentaire.

Stephanie T. le

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Le client n'a pas laissé de commentaire.

Scott C. le

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Le client n'a pas laissé de commentaire.

tracey G. le

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Staff was very kind and helpful

Jonathan G. le

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Le client n'a pas laissé de commentaire.

Gregory P. le

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Great customer service. A pleasure to deal with.

Lisa M. le

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Very nice people.

Jeff R. le

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Le client n'a pas laissé de commentaire.

Miyca W. le

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Le client n'a pas laissé de commentaire.

Edward G. le

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None

Dave K. le

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Le client n'a pas laissé de commentaire.

Douglas T. le

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Truck had no air conditioning on a 583 mile trip in the summer

Robert R. le

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Service was great. Truck for the morning solved my problem

Kristen C. le

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Absolutely a great experience. They treat you well.

Edward F. le

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Le client n'a pas laissé de commentaire.

Stuart S. le

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Le client n'a pas laissé de commentaire.

tim F. le

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I guess it’s not the locations fault.. online I was told I could pick up at 7am. I enlisted 5 other people to take time out of their day to help me. The location, however, did not open until 8am, and even then the previous renter was till 8:30 getting my truck checked in. The clerk did all she could, but having reserved almost three weeks in advance I was put out that my truck was not there at 7am like your website said it would. If you are gonna go automated do it all the way with codes sent to my phone giving me access to a key box. Show up and go. And please charge the crap out of the renter who kept me and many friends wasting an hour and a half of our days off.

susan A. le

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nasty unfriendly

brian A. le

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Le client n'a pas laissé de commentaire.

Clement P. le

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Best customer service ever. The location is very convenient and the timings are great. It’s a gas station and convenience store so we had a one stop for all our needs. The owners were very friendly and helpful. I strongly recommend this location for any one trying to rent a truck. You can’t beat this location.

BARRY W. le

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All was good.

Heather H. le

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Le client n'a pas laissé de commentaire.

Barbara B. le

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Le client n'a pas laissé de commentaire.

ROBERT M. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Le client n'a pas laissé de commentaire.

Diago H. le

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This location was the best experience that I've had in all my years of dealing wit uhaul

Michael K. le

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Le client n'a pas laissé de commentaire.

PAUL W. le

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Was in and out in under 5 min. By the time i got home, final paperwork was already in email. Super friendly and efficient. Tacoma park should learn from this team.

Towanda J. le

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Customer service GREAT!

Susan H. le

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Super super service. Accommodating, helpful, positive and friendly.

Miranda A. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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Le client n'a pas laissé de commentaire.

Sonny C. le

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The owner was great! She was extremely helpful!! Thanks! Sonny

Mary T. le

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Not one thing! This was by far the fastest, easiest U-Haul experience I've ever had.

Patricia W. le

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It is a convenience store.

Katie R. le

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No improvement needed. They were fast simple and extremely friendly.

Patricia W. le

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It is a convince store so not as nice as where we picked up but they were friendly.

Sean S. le

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Le client n'a pas laissé de commentaire.

Cynthia B. le

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Le client n'a pas laissé de commentaire.