Customer Reviews for Fishs Hitches And Rentals LLC
(U-Haul Neighborhood Dealer)

2 105 évaluations

12225 S Gilbert Rd   Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)

(480) 497-3679

Heures

  • Lundi
    De 8 h am à 12 h pm
  • Tue–Fri
    De 8 h am à 5 h pm
  • Samedi
    De 8 h am à 3 h pm
  • Dimanche
    8:30 am–11:30 am

Services dans cet établissement :

Pour nous contacter

(480) 497-3679

12225 S Gilbert Rd
Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)

Services dans cet établissement :

Heures

  • Lundi
    De 8 h am à 12 h pm
  • Tue–Fri
    De 8 h am à 5 h pm
  • Samedi
    De 8 h am à 3 h pm
  • Dimanche
    8:30 am–11:30 am

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Antoinette M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Humphrey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip S. 
Évaluation :
5

None, everything went as expected and efficiently performed.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMAN K. 
Évaluation :
5

Excellent service à la clientèle

Juanita H. 
Évaluation :
5

Really friendly staff

Scarlet K. 
Évaluation :
3

The U-Haul representative did a good job explaining the features of the trailer and how to use them safely.

Russell T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
3

have more room available for trucks to be dropped off, it was a tight fit

Mike F. 
Évaluation :
3

The location where I picked up was fine however the entire experience with U-Haul was very unpleasant as y'all really inconvenienced me in my move. I reserved the truck on November 13th to pick up at the location on Gilbert rd at Fish's hitches and drop it off in Tucson after my move was completed. At the last minute someone called me and told me the options I selected when I reserved were not available and I had to move my entire move around. I was told I'd either need to drive it all the way back to Gilbert from Tucson which is where I moved or drop off in Litchfield park AZ which is the completely opposite direction of where I moved. I agreed to drop off in Gilbert. Well dropping off in Gilbert cost me twice as much in gas and was a inconvenience. I was offered extra days and miles however that did me no good. It would have been nice to get that $50 credit I was supposed to get at the time of drop off. The truck also only had a quarter of a tank of gas in it at pick up. I will never rent from y'all again. I've rented from y'all alot in the past and this will be the last time after this experience. Such poor customer service. Y'all need to get your software program figured out to where it doesn't allow people to make reservations that are not actually available!

Mike M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terese S. 
Évaluation :
5

I will continue to use this location for service. Always friendly!

michele P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

What a pleasure. Mr Fish stayed late for a few minutes as I was driving in from California to pick up a trailer and I ran into heavier traffic than anticipated and forgot to take the time change into account as well. He took his time and walked me through everything.

John R. 
Évaluation :
5

This is a great place to rent my uhauls. They are always helpful and friendly.

Thor F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rodolfo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anne A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathern K. 
Évaluation :
5

This is a very small location. The waiting area is a little better than a shack. The gentleman helping me was nice and precise, albeit he was wearing pajama pants.

Jenny E. 
Évaluation :
2

Service à la clientèle

blaine W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa T. 
Évaluation :
5

Excellent

Annette S. 
Évaluation :
5

Very efficient

Arthur K. 
Évaluation :
5

good expierience

Todd S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
2

The truck smelled really bad like motor oil. Took hours to air out and a lot of fabreeze.

Trent D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joshua B. 
Évaluation :
5

Dropped of after hours

John E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

The customer service was awesome. I was informed by email from Jason in detail what to do to drop off the truck at this location during and after business hours.

JoAnn F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khori I. 
Évaluation :
3

This location is pretty small, I missed the entrance when I went there the 1st time. Fish was very easy to work with.

Tracy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeri T. 
Évaluation :
5

Great service here

Frank S. 
Évaluation :
3

Seems to me over the years I've rented the prices for last minute rentals have skyrocketed. IE the day before I rented the price was 550 the day of 1150. I think uhaul has lost site of the fact the people renting your equipment do so because of limited funds. I'm appalled at rental prices. The unit I rented was very old and flexed so much I took alot of damage. My fault of course for not padding better. But this has brought me to the point perhaps I should buy my own trailer and deal with the inconvenience of storage. I could rent it out to friends to help offset the cost. Uhaul is just not making alot of sense to me anymore... imo

Peter P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Max H. 
Évaluation :
5

Loved doing the mobile rental. Fast, easy and very convenient. The owners were there in case I needed assistance. Will recommend to everyone this location and mobile rental. Thank you for making it hassle free and super fast

Tonia C. 
Évaluation :
1

Was very frustrated that I was hold with customer service for over an hour and that my original pick-up location did not contact me about the failure to prepare the vehicle for me. It was very unprofessional, and I am very frustrated that I received no compensation.

Emily U. 
Évaluation :
5

Nothing at this location, they are great!!

jill B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew M. 
Évaluation :
5

Owners were great and very freindly. Will use them often...

THOMAS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYLE B. 
Évaluation :
5

Very simple to use and very friendly

Jeffrey P. 
Évaluation :
2

The building was locked up during business hours, knocked on the trailer door and it appeared the employee was waking up from a midday nap

William T. 
Évaluation :
5

Great service from the staff. Thank you for all your help.

David K. 
Évaluation :
1

. The pick up location on Gilbert road was disgusting. The truck was dirty and smelled of cigarettes in the cab. The owner of that location was not professional at all. The building you have to go into to sign paperwork smells of dog urine and feces.

Jake D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maxine S. 
Évaluation :
3

I filled up the gas but they still charged me for the gas. I will contest that charge.

Mani J. 
Évaluation :
5

Great service and friendly people made it an easy experience

Greg Q. 
Évaluation :
3

Truck alittle dusty in the inside on dashboard

Jeanette P. 
Évaluation :
3

location is too small and very difficult to maneuver the trailer out.

Danny S. 
Évaluation :
5

Excellent service à la clientèle.

Jason H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff W. 
Évaluation :
5

Quick and easy. Pickup was no hassle and the return just as easy. Great location for me and would recommend to anyone in the area.

Bailey V. 
Évaluation :
5

Super friendly and very professional.

Thomas J. 
Évaluation :
5

Robert was very professional and explained each option in detail. He even had us see each option to best fit our needs. We will most definitely be back and/or will refer our family and friends! Merci.

tammy C. 
Évaluation :
5

Great guy, really nice and helpful.

Dorian K. 
Évaluation :
5

Very friendly and helpful!

William S. 
Évaluation :
5

Emmet was very friendly and helpful.

Theran E. 
Évaluation :
5

Very friendly staff

Charlie A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Madelyn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryce H. 
Évaluation :
5

All good, equipment and service!

ROBIN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Desireae D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles J. 
Évaluation :
5

Very helpful! Would definitely rent from this location again.

Kevin B. 
Évaluation :
5

Super fast service

darrell W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rayna M. 
Évaluation :
5

Very nice and helpful

Anne O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris W. 
Évaluation :
5

All around a great experience. Service was friendly and efficient. I didn't even know this place existed until I was directed there due to them having the trailer I needed in stock. Merci.

beth C. 
Évaluation :
5

The guys behind the counter were friendly and helpful. They made the entire transaction simple.

Vicki L. 
Évaluation :
5

The man who rented me the trailer when above and beyond what would be expected. He reversed the ball on my hitch so the trailer would not bottom out. He also found a closer location for me to drop the trailer off which saved me about 2 hours on the other end of my move. I would highly recommend them to everyone.

Mark L. 
Évaluation :
2

This location is in much need of cleaning and repair. While this store is closer to me than others, most of the time, I avoid it. The staff at my most recent visit was amicable and helpful. However, other times the other team needs customer service training ASAP.

Jose P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irvin C. 
Évaluation :
5

customer service was top notch

kenneth C. 
Évaluation :
1

Truck was dirty inside and the entire front windshield was caked with bugs. I had to clean it myself to have clear vision as soon as Idrove off the lot. The A/C did not work properly and blew air out the defrost vent which wouldn't normally be a problem, but it was over 100 degrees. There were items still in the truck from the previous renter which I didn't find until opening the back to load. Other than that it did the job and I finished my move.

Michael B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sheila R. 
Évaluation :
2

It smells. Maybe someone lives here?

Don E. 
Évaluation :
1

i want someone to call me asap at 480 550 0359 i had ordered a 15 foot truck that was supposed to be available at 9am yesterday april 30 fo rme to leave my car there and drive the uhaul truck to my storage locker which is 10 x 15 feet to meet two men i had to hire to do the moving . I waited until 1030am only to still not have the pre ordered 15 foot truck but had to take a 10 foot truck to meet the hired team to move me out of storage to my home. it took them two trips and my hourly rate of paying the movers came to $360 instead of $180 which was the charge for two hours of labor at $90 dollars an hour. I expect Uhaul to credit me for this extra charge of $180 which would NOT have happened if the 15 foot truck had been available when I arrived as planned. The Uhal man there was not very nice and only said there is nothing he can do when someone does not turn in the truck on time. This inconsiderate person who had the 15 foot truck cost me an extra $180 of labor due to having to do two trips of moving storage items when the men could have loaded everything in my storage locker into the 15 foot truck which was to have had a ramp. This caused the man to take twice as long because he could not wheel all my items up a ramp, instead had to lift LARGE furniture and delicate antiques one by one onto the 10 foot truck which did not have a ramp. I am extremely upset with the service i did not receive from uhaul in which i paid and preplanned the 15 foot truck in advance

LISA C. 
Évaluation :
5

I love the 24 hr drop off. And the operator was responsive to the phone, even after hours. Merci!

Jose B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
5

always love do business here!! always helpful each and everytime i recommend them to all my family and friends because the service is fantastic and he makes it easy and calls me by name so i'm always impressed with the service at front desk

Gidget G. 
Évaluation :
1

Office is filthy, not really an office but a single wide trailer, cardboard and wood slapped together. Worst Uhaul location ever seen. Office did not pickup phone when I called 3 times to ask a few questions on return.

Gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krista S. 
Non les évaluations ont été soumises pour cet établissement.

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