Évaluations des clients Fishs Hitches

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fishs Hitches

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Robert G. le

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Le client n'a pas laissé de commentaire.

arthur M. le

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Improve on the building and the yard, it’s all dirt and the chairs are torn which makes it hard for people to sit in them.

Isaiah aqeel S. le

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quick and easy to get in and out. no long lines

david B. le

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Le client n'a pas laissé de commentaire.

mark eldon M. le

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The owner Mr. Fish gave me a truck that had a dirty cab. Mud on the floor and sunflower seeds everywhere. The drop-off in Dewey charged me $25 for them to clean. Also, the mileage allotment to Prescott from Phoenix is unrealistic. I was charged extra money, and I did not go anywhere extra then going straight there. Will go with a different carrier next time.

Floyd B. le

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Le client n'a pas laissé de commentaire.

michael pierce V. le

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Le client n'a pas laissé de commentaire.

Tia M. le

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Le client n'a pas laissé de commentaire.

alejandro F. le

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The gentleman that helped me answered all my questions , gave me advice and even built a uhaul toy truck for my son. Great service , great price.

Benjamin douglas S. le

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Le client n'a pas laissé de commentaire.

michael j C. le

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Le client n'a pas laissé de commentaire.

marilyn jeanette B. le

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Le client n'a pas laissé de commentaire.

Paul W. le

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Le client n'a pas laissé de commentaire.

Cheryl B. le

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Le client n'a pas laissé de commentaire.

james U. le

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Le client n'a pas laissé de commentaire.

Valerie D. le

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Customer Service was outstanding Robert was very helpful.

Lisa G. le

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Le client n'a pas laissé de commentaire.

Mariley S. le

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I believe the guy there name is Robert. He’s very friendly and has a beautiful customer service.

Gerard K. le

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Le client n'a pas laissé de commentaire.

Jessica A. le

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The 2nd place I was sent to finally had my truck setup. The 1st place called to verify my truck order the day before but never actually set up the 24/7 pick up. I showed up and no truck. Then I had to go 10 miles away to get a new truck. Sat there for 30 mins since the app then was still showing the previous location not the new one. Overall not a good experience and I think I’ll be using a different company going forward for moving.

Amy M. le

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No one around to help truck was muddy unable to put in app when I tried to take pictures you app froze over and over again took 30 min to complete check in and check process each

Chuck L. le

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Excellent team work there

JOSEPH C. le

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Le client n'a pas laissé de commentaire.

Debra S. le

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x

Gidget G. le

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best service we ever had ...clerk was knowledgeable and very quick and has us in and out quickly

Kevin m P. le

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Excellent service and equipment!!!

CHET D. le

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I scheduled via telephone. It was quick and easy. Your app and website are a damn nightmare. My reservation was active in YOUR system, but I was not able to access it on the app or your website. I waited in line to pick up my truck for over an hour after I was sold the “quick and easy” version of skipping the line and using the app I was and hour and 1/2 late because of your awful app and website that can’t perform. This cost me money as I had to pay my movers for time waiting for me to arrive. Multiple times on both the app and website, it requested information over and over and over again. I may likely never use your service and I’m willing to pay more to get better service. This was not a win for U-Haul. The staff at my location of pick up were kind and friendly. Your staff at the call center were basically useless. A company of your size and means should have an app and webpage that doesn’t take a doctorate degree to reserve, pick up and return a truck.

Brent S. le

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Office/Location was outdated and begging to feel rundown. Office seemed to double as living quarters and smelt of severe smoke. Pick up at 8:00 am and the gentleman working was still in pajamas.

Lorena W. le

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The location looked like a dump; but the truck, dolly, and blankets were clean. The man who helped us was polite and helpful. He deserves a raise.

Mark G. le

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Le client n'a pas laissé de commentaire.

lori ann C. le

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Fish was excellent had everything ready to go and explained everything I needed to know. He has a very good bed side manner. He’s warm and friendly. I wouldn’t go anywhere else.

Cassandra W. le

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Le client n'a pas laissé de commentaire.

Gilbert G. le

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I arrived during business hours and no one was there, only a sign on the door with a phone number to call. The place looked very uninviting and unkept. Chairs that have been around 100 years. Several people standing around waiting. I called and was told to simply leave the truck. I later found out I was charge for missing blankets. Those blankets were not missing and it is interesting that I was not called and asked so I could go back. I am working with my credit card company to reverse the charge for the missing blankets. That is not how you do business.

Peter L. le

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Le client n'a pas laissé de commentaire.

mark H. le

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Le client n'a pas laissé de commentaire.

Chuck L. le

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Needed the truck an extra day.. no worries.. seamless . Catered to all my moving needs. Thanks jasun

Keith D. le

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Le client n'a pas laissé de commentaire.

Lauren marie R. le

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The truck could have been cleaner inside. I cleaned it good and put more gas in than we used. I haven't seen the final charges so don't know if I got over charged for extra miles. We videoed the truck before and after and the mileage so there can be no questions. Turned it in after hours.

Jeremy Jason H. le

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They do not keep their trucks full of gas. They claimed it had more gas than it did when I got the truck and I was in a hurry and didnt notice. I filled it up to where they said it was and they still charged me 9.00 dollars for gas. I feel like I was scammed out of around 20 dollars of gas. I returned it the same day and he did not check it in till the next day. I would not rent here again. 27 dollars to go 34 miles not right.

alex anthony A. le

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The front office guy was really cool thanks for the rental!

Joshua G. le

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Le client n'a pas laissé de commentaire.

michelle E. le

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Le client n'a pas laissé de commentaire.

Jeremy lee C. le

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As soon as rental is picked up, you guys should send the text or email that has the rental return link. I returned the trailer early but had no link to click on to complete the rental. I went home after dropping off the trailer and had to interrupt what I was doing when the text with the link was sent to me. Not happy at all with that. Very inconvenient.

scott william H. le

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The location was good. I have rented from them before. I think the price to rent the trailer for less than 24 hours with a dolly was a little ridiculous, $94. O won't rent one again for that price.

Shannon M. le

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I feel like I got ripped off a little, not due to this location, but due to Uhaul policy. Also, got charged 5$ for cleaning even though I literally returned the Uhaul cleaner than when I received it.

andrew lester V. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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I have been going Fishes Hitches for about 20 years, and have never been disappointed, the contrary, exceptional. The Equiptment is ready and completely functional. They check brake taillights, and the few occasions I have rented trucks, clean safe and redey to roll.

Dennis S. le

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Le client n'a pas laissé de commentaire.

Stephanie G. le

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Clean up, refresh and renew the office area. Work on the mobile self pick up.

Andrew B. le

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Office looks like something out of a horror movie. I stood at the counter for 25 minutes before being acknowledged.

Walter wiliaim W. le

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Be sure vehicle can is clean and all chains have retainer clips and caregivers.

Aaron F. le

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Great people real honest.

Humberto gamino C. le

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Le client n'a pas laissé de commentaire.

John K. le

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Nice and friendly service.

Skye L. le

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Le client n'a pas laissé de commentaire.

Andrew W. le

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Le client n'a pas laissé de commentaire.

John Z. le

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Le client n'a pas laissé de commentaire.

SHARON E B. le

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Le client n'a pas laissé de commentaire.

Julie fae L. le

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Le client n'a pas laissé de commentaire.

jacob ronald G. le

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Le client n'a pas laissé de commentaire.

Ashley B. le

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Horrible, first off no one was there so I did the self pick up through app but they keys were not in proper key box so after I called a number that was left on the door with a sticky note the person said they accidentally put it in the wrong box. I picked my truck up at 1pm and had a reservation til 5pm but returned it at 2 pm and at 359pm my husband who was at work, got a call saying we were late with the truck? That’s not possible. Why wouldn’t they call me first since I was the one who rented it and he was just the second into person? Never will we go here again.

Russell farr A. le

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Quick and easy hookup. The attendant was very knowledgeable, and helped diagnose a blown fuse in my vehicle as well.

Ronaldo L. le

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Le client n'a pas laissé de commentaire.

Amanda T. le

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Le client n'a pas laissé de commentaire.

Adam C. le

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This placed helped me out so much... thanks guys!

Allen B. le

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Le client n'a pas laissé de commentaire.

dolores l G. le

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Le client n'a pas laissé de commentaire.

MITCHell B. le

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a much closer and convenient location was where I made my reservation, well in advance of my required pickup date, but instead had to make transportation arrangement to a location much further, instead of being able to walk to collect the rental truck.

Laurie denise E. le

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Le client n'a pas laissé de commentaire.

Tisha lynn K. le

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Le client n'a pas laissé de commentaire.

Matthew E. le

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the truck was not full of gas when I received it.

Gordon A. le

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Le client n'a pas laissé de commentaire.

lawrence john C. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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The location was never attended. The contact person was pretty responsive via text and phone to my questions. However the lot was small and nobody was ever there to instruct/help me.

ARTHUR D. le

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The slowest service, wait time 1 hour and 15 mins even though I had an appointment. Location was not able to apply credit U-Haul had promised me. I am a regular customer of U-Haul (at least 3 times/year) and this experience was enough for me to terminate all future dealings with U-Haul

Dennis raymond V. le

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Le client n'a pas laissé de commentaire.

Timothy james F. le

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Le client n'a pas laissé de commentaire.

Geoffrey B. le

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Weird tiny location with bad hours. Hard to first pull the U-Haul out when getting used to it. Easy to hit other vehicles. They closed at 1:00 on Monday. That’s unacceptable.

chuck L. le

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Nice truck.. handled well thru the canyon

Adam C. le

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Awesome customer service!

William T. le

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Staff was slow and no rush for a line of people. Location was someone's house and not professional at all. Trailer was used to travel from Az to Ca and the tires were down to the wear marks and when i asked for another i was told its the only one and i will be ok. During my drive it was not comfortable due to knowing i could have a blow out at any time.

John G. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

Adam C. le

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Robert was extremely helpful and kind!

Michael M. le

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Friendly staff with great customer service

Taylor A. le

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Le client n'a pas laissé de commentaire.

Denise R. le

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Very friendly staff.

Robert joseph W. le

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Le client n'a pas laissé de commentaire.

Stacy marie F. le

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Le client n'a pas laissé de commentaire.

Joseph mark D. le

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Fishs location is alright but the space is very tight.

Adam C. le

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Very flexible location ... customer service is important to this place!

Michael C. le

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It’s always a pleasure renting at this location the manager is very pleasant.

steve D. le

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I believe this is a privately owned facility, but kind of looks like a road side stand...very run down

Edward B. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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Le client n'a pas laissé de commentaire.

Michelle marie L. le

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The uhaul was not maintained whatsoever. The steering was impossible. I had zero ability to control this vehicle. I was all over the road and almost on a fatal accident with a semi truck due to the inability to correctly steer and control the vehicle because of inadequate maintenance. I called my local uhaul and customer service as well as roadside assistance numerous times. I spoke with THREE roadside employees. I was hung up, then transferred to customer service. The third time I actually was treated adequately only to find out NO ONE had created a ticket. I spoke to the local field office to have uhaul come get me during my move because the vehicle was a death trap and he told me he couldn’t do anything. I called customer service numerous times and was transferred to different people. Apparently one agent said I did not want to file a complaint because when i FINALLY spoke with someone who was interested in helping me she said someone had put that in my profile! I asked to speak to a supervisor AT LEAST THREE TIMES and was declined!!!! KEEP IN MIND THIS WAS OVER A TWO DAY SPAN!!!!!! UNACCEPTABLE!!!!! You should be ashamed of yourself! You rented me a vehicle that put me and my family at risk as well as the many other people on the road and then made it impossible to deal with due to your terrible customer service!!!!

jesse luis C. le

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In and out quickly whith everything I needed

Robert W. le

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Always the best, I will always come back to this location to rent a U-Haul

Jason edgar V. le

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Le client n'a pas laissé de commentaire.

Aaron michael E. le

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Le client n'a pas laissé de commentaire.