Customer Reviews for Five Star Deli
(U-Haul Neighborhood Dealer)

Évaluation :

2

Barely spoke English and did not know how to do transactions

Évaluation :

1

Horrible experience.

Évaluation :

5

Very accommodating and professional.

Évaluation :

5

From above.....Ditto!!!

Évaluation :

2

Not make me wait an hour when I was there on time

Évaluation :

2

Guy came right up to me when i was in middle of app drop off and instantly sid ill do it so i can see what additional charges you are going to have. i explained I paid in full and truck is cleaner then then when i got it. He still made the situation uncomfortable for a lone female and also took the keys and did not allow me to put in drop box as app instructed me to do so. very unprofessional.

Évaluation :

3

We were not allowed to go view the first truck until after it was assigned. The first truck had cement residue all over the interior of the cargo area. Sweeping out would not be enough to clean the cargo area for household items storage for any driven distance. We had to call and get Uhaul rep to change the truck to the second truck (15 footer) at this location. The second truck was clean.

Évaluation :

2

Area had no internet service for Verizon or T-mobile. Worker inside deli did not speak English so was very hard to communicate. Called Uhaul, woman was no help at all.

Évaluation :

2

Focus on the customer renting the vehicle and not making food orders at the same time and over conversating with customers and having a longer wait time for the pickup or drop off

Évaluation :

1

Truck was pretty dirty when we got it got charged for pads and dolly but wasn't even in the truck. Overall not a good time

Évaluation :

3

Truck had mechanical issues and should be fixed or retired ASAP. Being a CDL-A driver for 40 yrs, I can factually state this vehicle would fail DOT inspection on several points. This truck WILL leave someone stranded on the highway in the near future, or worse cause an accident.

Évaluation :

2

Truck made lots of noise. The check engine light was on. Someone was smoking in the truck. The person had no idea about anything except the money end of the transaction.

Évaluation :

5

The personnel working at the location made the entire process simple and easy.

Évaluation :

5

In and out no worries.

Évaluation :

1

I'm getting charged for gas! When I put gas in the truck and I put it exactly where I got it at! I'm not going to fill the tank if it wasn't filled when I got it! That's not fair at all! I will not use this company again! And I will make sure I tell my friends and family!

Évaluation :

5

Nothing was fast and easy both pick up and return

Évaluation :

4

The location to return my truck was fine, it was just far (nearly 30 minutes from my house).