Le client n'a pas laissé de commentaire.Katherine B.
Customer Reviews for Florida Industrial Tire Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jason M.
Le client n'a pas laissé de commentaire.Jonas G.
Your Customer Service was Absolutely Outstanding!! She was not only professional but was truly outstanding, I would refer all of my friends and family to U-haul!Kent S.
Peggy was incredible. Very kind and respectful. Thank you, Peggy.Carol W.
The location ended up being different than what my confirmation was noted as- it was very confusing and lead to a lot of confusion and stress the morning of my move. I also didn't feel safe leaving my vehicle at the location when I took the truck to move. I was not warned that I was renting from a one-off location that wasn't an official U-haul location. I was very disapointed and surprised- had I been warned ahead of time It wouldn't have been such an issue. I normally am not one to complain, but I was very unhappy with my experience- also there were NO/ZERO furniture cushions in my u-haul and there were supposed to be there and I believe I paid for them to be there. I just will try my best to avoid using u-haul in the future. also, the cost of fuel and all of the extra charges were ridiculous considering I literally did all of the work myself of picking up the truck and bringing it back and checking in and out myself with no assistance from a human being. Absolute rip off- very unhappy.Hayley B.
Thank you ladies for help me and working with me in my situation.Angela D.
Friendly and professional service. Thank you!Chris H.
Le client n'a pas laissé de commentaire.MICHAEL B.
Let this location teach others about how to handle customers. It was a pleasure working with a truly knowledgeable agency.Francis B.
Le client n'a pas laissé de commentaire.Nall D.
The keydrop box was a little hard to find as it was not on the Uhaul building, but other than that we had a great experience.Jessica R.
Le client n'a pas laissé de commentaire.KEVIN W.
The ladies there were very helpful, accommodating, and kept checking up with me to make sure I didn't loose my reservation. They also helped me with dolly tow, and delivered on their promise.W C.
great experienceAlla S.
Le client n'a pas laissé de commentaire.Qui D.
Not sure why we had to go so far from our house, maybe something we did, but there were much closer locations. Cost us more miles.Russell M.
Le client n'a pas laissé de commentaire.Randolph C.
Le client n'a pas laissé de commentaire.eneida C.
They were having a lot of internet issues (not necessarily their fault) but it made the check out process very slow which isn't good when you have movers waiting. They used the wait time to get my blankets and cart loaded, but that is something that could have been done before I arrived. Other than that they were very friendly and easy to work with. Truck was clean and in good condition.Heather S.
Le client n'a pas laissé de commentaire.Kathleen L.
Le client n'a pas laissé de commentaire.Juan M.
U-Haul's customer service is really bad, super understaffed if both times I've called were 10-30 minute waits. Once I spoke with a manager the issue was resolved.frank J.
All is excellent.Mildred L.
Le client n'a pas laissé de commentaire.ENIMQAEL J.
It was perfect.DOUGLAS F.
Le client n'a pas laissé de commentaire.Steve H.
Le client n'a pas laissé de commentaire.Janine B.
Le client n'a pas laissé de commentaire.CARMEN V.
Le client n'a pas laissé de commentaire.Victor L.
Le client n'a pas laissé de commentaire.joeseph L.
Le client n'a pas laissé de commentaire.christian B.
Very goodthomas A.
Le client n'a pas laissé de commentaire.Kerry A.
Nothing everything was perfect including the staffJose M.
Le client n'a pas laissé de commentaire.WILLIAM B.
The radio did not work and the trailer light kept coming onLoretta S.
Le client n'a pas laissé de commentaire.Tanner W.
Le client n'a pas laissé de commentaire.Gary R.
There was no dolly and the truck was very dirtyLinda M.
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.Arnold G.
Le client n'a pas laissé de commentaire.Michele M.
The people were very nice answered all my questions and were all around very professional and easy to work with.KELLY S.
Le client n'a pas laissé de commentaire.Cynthia C.
Le client n'a pas laissé de commentaire.Jonathan B.
Le client n'a pas laissé de commentaire.Marilyn P.
Le client n'a pas laissé de commentaire.Daisy J.
Le client n'a pas laissé de commentaire.Mauryan H.
Le client n'a pas laissé de commentaire.Samantha M.
It was pretty cool being able to self serve. It felt like a treasure hunt lol.ALISHA S.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Corey W.
Good peopleRosana G.
Le client n'a pas laissé de commentaire.TRACY L.
We were originally supposed to pick up our uhaul in a different location, showed up for our pick up time and was told â€œthere is no truck here for youâ€. Which then is how we ended up at the Seffner location, and they were great. The inconvenience though of showing up to no truck, then made us late for when our moving help was ready to load our belongings. It created a stressful domino effect.JOHN F.
The BestRosana Maria G.
Le client n'a pas laissé de commentaire.Rafael Q.
Le client n'a pas laissé de commentaire.DOUG D.
We didn't get $50 worth of equipment that we had reserved (2 utility dollies and 3 dozen moving blankets) which led to a much more difficult loading and unloading processJames S.
Le client n'a pas laissé de commentaire.TAINA R.
Le client n'a pas laissé de commentaire.Karenna W.
Le client n'a pas laissé de commentaire.Christopher S.
Le client n'a pas laissé de commentaire.Robert S.
Great customer service from this location very accommodating and very helpful would definitely use these folks againAndrew H.
I was offered a discount at checkout for a first month free on storage unit for renting a truck and was charged when I went to the store. The representative said I didn't book enough miles in order to get the first month, but when I did the online order it said the discount was applied. I should rightfully have the next month free as I agreed to when I purchased the initial order. This is unacceptable and poor customer service. Could you imagine all the effects of moving and the fees that go along with it and when you think you are finally almost done but you are charged with an extra $130 plus fee you didn't plan on because you were promised a discount? Moving is expensive. Please fix this.CHADWICK B.
I rented the trailer and no one was around to pickup. Had to walk around and wait for 30-45 min. When I dropped off on 20 Dec. 2021 to lake city Fl. Yet it still has not been checked in by the drop off site. I filed a complaint but this has been suck a horrible time I may never rent another uhaul if this how it is ran.VICKY L.
Everything was in good working order, I had a good experence with the staff it was fast & easyLARRY D.
Le client n'a pas laissé de commentaire.TRACY R.
Trailer Came off while I was driving and slammed into the back of my car. Almost lost control of my car so overall not very happy with the experience.MATTHEW F.
Le client n'a pas laissé de commentaire.Dustin W.
very professional and friendly staffCARLOS R.
Office was not open when I arrived at scheduled time. "Peggy" could not find information previously given to CSR. "Peggy" blamed Uhaul & stated can never find info as system is terrible. We reserved a truck, moving pads & Dollie. Peggy was out of dollies. "Peggy" was more concerned about caring for her dog instead of getting us on the road. We went through all the information again, we were given a truck and started the app process, and realized she gave us the wrong truck, numbers did not match. Peggy said "you are taking this truck, I am going to change the numbers on the order. We waited longer. At this point I called UHAUL & was told they would work it out & I would have to go to another location to get a dollie. These multiple delays caused the hired labor to sit and wait. I had 3 movers @ 30/hour waiting. Peggy finally realized she could not give us this truck and we had to start all over with another truck. Her appearance was unprofessional, the building has a collapsed carport & fence. The whole experience was unacceptable. I would like to speak to someone about a partial refund.JANET K.
Le client n'a pas laissé de commentaire.RAMPHYS D.
Nothing, great people and great service!QUENTION K.
When I got there nobody was there. A lady in a robe and towel came out to help me. Very unprofessional. She went back in came out dressed. She was pleasant. Yet they rented me a hauler with torn straps that I didn't notice until I loaded my vehicle. I have pics if requested. I would never expect this from uhaul which I use whenever I transport vehicles or move. I don't ever give reviews but this was not satisfactory!FABIAN R.
This location was exceptionally great. Wonderful staff!JOHNATHAN S.
Very good experience.JACOB I.
Le client n'a pas laissé de commentaire.THERESA E.
Friendly, helpful and courteous Great jobJOHN B.
Le client n'a pas laissé de commentaire.FREDERICK P.
Trying to drop off the truck earlier than listed and at night was a hassle and I didn't do it. I was on the phone too long so I Ning up and dropped off truck in the a.m.ANTHONY A.
Uhaul truck looked clean yet when the movers started loading roaches were coming out of every crevice of the uhaul truck. It was horrible! It was too late to stop the movers from loading they had a several heavy items loaded and the move had to take place that day, everything was scheduled. Now I have most of my stuff in my garage waiting on pest control to come and spray down everything. Furniture items that needed to be set up were set up in the house and I had roaches walking on my floor afterwards. So disgusting! I have never had roaches in my houses and now all my things had roaches in them. We have pest control scheduled every two weeks due to this issue. Never again will I rent from Uhaul. I rather just get professional clean movers!LAURA R.
Le client n'a pas laissé de commentaire.DMYTRO B.
Towing light was onBIANCA J.
Le client n'a pas laissé de commentaire.Philip W.
It was strange to drop the truck off in woods with no one around. Also, with the mobile checkout, there's no way to cross check mileage, truck condition, etc. I have no idea what the folks will come back at me with. Still have not received a checkout confirmation and final bill (dropped the truck off 2 days ago).BRANDON B.
Need a bigger road sign, little confusing to find entranceOguzhan K.