My only issue was the online check in wasn't working for me to get the truck at 8am, so I had to wait for the place to open and got it at 930am. Then I was told that it had to be back by 5pm, and I got it back right before then and the 5pm guy left and never rented the truck and I still needed to use it. I didn't realize there was a rental time it had to be back, bc I said I needed it for the day to move a 3500sq ft house with me and a friend doing all the work.LYNDSEY P.
Customer Reviews for Flowers Plantation Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Clayton, NC 27527
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Went 22 miles gas needle didn't move but 5 back in it and was charged 22 for gas!!!!! Rented the truck for the day and only got 4 hours and had to turn it in??? What happened to renting and getting the vehicle over night til the next dayâ€¦â€¦ AHHHHH no had turn it in after 4-5 hours of use. This is pretty shitty ! 19,99 truck cost me. Damn 80 dollars. This how you do business? I've lived in clayton 19 years and I know enough people to tellâ€¦â€¦ andCHRISTOPHER C.
Le client n'a pas laissé de commentaire.DAVID S.
Very satisfied with the service provided.Ronald and Susan W. | Expérience générale
Le client n'a pas laissé de commentaire.Willie Mae G.
Thanks Dave and Bob for the outstanding service.Demond P.
Superb location and service.LEWIS R.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.Sadie C.
Le client n'a pas laissé de commentaire.Jessica B.
Mr.Bob was very helpful in answering questions and helping me with things that I needed . We also needed a uhaul truck and Bob and other staff was very helpful and friendly.Vicky B. | Expérience générale
Le client n'a pas laissé de commentaire.Joanne T. | Expérience générale
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.Shawn L.
I had rented a storage unit and found out that I needed another one. I called the next day and Bob was there to help me get it fast. We also need a uhaul truck and was scheduled to get it the next day but someone brought one back same day and Bob called and informed us and we was able to get it a day before. Very friendly and fast. We also had a fast and quick drop off. Would go back againðŸ˜ŠVicky B.
Nothing! Customer service 100 % satisfied with Bob. Truck was in good condition it got me to and from my location. The truck was convenient because it was filled with fuel. Thanks for having one available when I needed it.LINDA M.
More convenient gas stations. I know you don't have control over that. Otherwise, very impressed. Will definitely use this location again.RAY M.
Le client n'a pas laissé de commentaire.PAMILA R.
Le client n'a pas laissé de commentaire.elizabeth T.
Le client n'a pas laissé de commentaire.CRAIG N.
Over pricedALISHA H.
Le client n'a pas laissé de commentaire.johnny B.
Le client n'a pas laissé de commentaire.Thomas D.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.Laura B.
Service at the drop off on Plantation Dr. In Clayton, NC was much more efficient. Much more professional service here. Efficient, pleasant and helpful. Overall this was a good experience.susan C.
Have a one long seat in itTerry F.
Le client n'a pas laissé de commentaire.JEISIANY M.
Le client n'a pas laissé de commentaire.Monique H.
It was a pleasure doing business with you! I'll be back, I'm certain.Scott T.
Have as much paperwork done before you arriveThomas W.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.Deborah C.
Le client n'a pas laissé de commentaire.Rudiger S.
Le client n'a pas laissé de commentaire.Rene A.
Le client n'a pas laissé de commentaire.Ryan K.
Le client n'a pas laissé de commentaire.Melveetia S.
Le client n'a pas laissé de commentaire.Scott C.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.JONATHAN M.
Great customer service from both men that I interacted with. Very helpful - especially when I needed an adapter for the light connection on my truck. Will rent from again if I ever need something!Michelle M.
Excellent experience !!!Danny B.
Owner was the rudest man I've ever felt with for uhaul. Customer service was horrible. I didn't even want to go through with giving him my money. But I had no choice. I needed to get done with my project. Will not be going back to him. I wanted a full refund at the end of the day. But I just did not want to go back and deal with him. So he lost business.Christopher L.
Everything went great. Excellent service by onsite personnel (Dave).Charles M.
At this site the service is great, the gentlemen working there are friendly and efficient. I always enjoy doing business at this site Flowers Plantation Storage. Sincerely Klaudya Cain.Tlaudya C.
It REALLY wasn't the pickup place, but the uhaul company itself. I did everything needed to be done to get it...texted, emails, even a phone call from someone on info as to who would be driving it. However, when we got there, they had the truck but they were clueless as to any info. It took us 30 minutes to get "permission" to take the 3 hour truck to do what I rented it for.Sue R.
Le client n'a pas laissé de commentaire.john R.
Le client n'a pas laissé de commentaire.Jill G.
Le client n'a pas laissé de commentaire.JEFFREY S.
The truck was given to me with a repugnant smell in it and also so tire pressure on the passenger rear tire was low.Oscar G.
Le client n'a pas laissé de commentaire.NANCY P.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.EARLEAN E.
This was not our original pick up location. We had to drive an hour to pick up the truck because our original location did not have our reserved truck. This meant that instead of getting our truck at noon it was 4:45 before we had one. Very bad Uhaul service rendered!!Marie G.
Le client n'a pas laissé de commentaire.Bruno P.
I called Smithfield who told me to come they had the vehicle. After getting there, i found they did not.. They registered me to pick up in Flowertown Plantation store. However the man didn't wish to complete the transaction during pickup. I was told to rreegister again on my mobile in a hot car. This was after registering at another store in Smithfield. I was never given the rate to plan. After 30 minutes the man came to my car and asked if I was done. The website was faulty, therefore I couldn't complete. The buttons on the site would not complete. I went in the guy did my paperwork. Did NOT provide an estimate! During the trip the horn didn't work. I filled the tank up and tried to download the pictures to the site with mileage and gas. The website was faulty and didn't let me download the pictures ??. I saw that the gasoline amount was incorrect and the mileage was almost 100 miles more ??. called the next day but the lady had me on hold so long i hung up. I am amazed at how horrible a service Uhaul gave ??!!!Vanessa D.
Le client n'a pas laissé de commentaire.Dennis M.
Always very good experience with U-Haul. Great service at this location also.BRAD D.
The Uhaul app 24/7 was difficult to use and took over 30mins. to be able to pick up the truck...had I known I would have done the upfront paperwork in person.Sarah A.
Fix your self-pickup program. I was waiting for about 20-30 minutes before the main store opened and the guy inside was able to help me.Brad L.
price on the receipt did not match amount charged to credit cardBrenda B.
When advised that mileage and fuel were incorrect, I contacted the pickup location and they admitted their mistake to the drop off person. I was told to contact UHaul which straightened it out. Truck was very bouncy when crossing bridges on Interstate.Woodrow B.
Keep up the good work!BARRY L.
The truck I reserved was not available at pick-up truck type had been changed.Roy C.
Better communication between mobil and front dest agentsBrian P.
Le client n'a pas laissé de commentaire.Craig N.
Le client n'a pas laissé de commentaire.Robin B.
PHONE CHECK IN AND OUT WAS VERY INTERESTING.. FIRST TIME FOR EVERYTHING.Calvin V.
Le client n'a pas laissé de commentaire.Stephanie D.
Le client n'a pas laissé de commentaire.Keith M.
Le client n'a pas laissé de commentaire.Sandy C.
Le client n'a pas laissé de commentaire.Sonia D.
Le client n'a pas laissé de commentaire.Earlean E.
Le client n'a pas laissé de commentaire.Cathie H.
Le client n'a pas laissé de commentaire.Robert M.
One of the best truck rental experienceservice ever.Wallace J.
Le client n'a pas laissé de commentaire.Michael G.
I goodHORACE S.
I was greeted, acknowledged Right away and he did have a smile on his face and he went to the length when the print out for the text to come to my phone would not work he found another way of getting it done for me I do really appreciate that so for me good job professionally thanks for your servicemelinda P.
Just make sure trucks are facing forward to exit out facility. Overall great service.Earlean E.
Excellent customer service by Bob.Ricky B.
We had a really good experience with the location but U-Haul 24-7 any time truck pick up was the worst experience we h e ever had with U-Haul nothing worked at all when I tried to use the app to pick up my rented truck and when I tried to use the website my profile would not show my reservation for the truck I rented. This issue caused me to waste 2 hrs on my moving day due to the issues I was having with picking up my truck. I definitely think some time needs to be put in to making sure the app is working properly so no one else runs in to this issue. This problem has definitely made me not want to use U-Haul in the future.Benjamin Y.
Le client n'a pas laissé de commentaire.Brian J.
Everything was great!Maria E.
Le client n'a pas laissé de commentaire.Richard P.
Negative was the reservation was made online and they didn't have it when I arrived. Nor did they carry vans which was what my reservation was for. However they did have a truck for my use. If they were booked I would have been out of luck and it would have cost extra.Penny H.
Quick and easy. Extremely efficient and friendly.Jeremy P.
Your U-Haul 24/7 system is extremely slow. Won't use that again. The man at the counter was very helpful. I'm glad he was there when I needed the truck.Jeffrey C.
Le client n'a pas laissé de commentaire.Micheal R.
Excellent service, very professional and clean - Provided everything I needed, gave me good instructions, and prompt service. Got to my final destination safely and timely without a scratch. Merci.christopher A.
On was very helpful after I stopped two days before drop off to check on a storage reservation at his location. I Happened to ask why I couldn't drop a 6x12 with him, and he said that I could. Much more helpful than the website or either of the reservation agents and Capital Blvd agents I spoke with.John P.
Bob was very pleasant and efficient during checkin.JOHN P. | Réservation
Walter ensures that I was taken care of. He personally made sure the connections were correctly placed and tight. Ensured I knew everything to know about the trailer. Would go back to him again.Anthony B.
Le client n'a pas laissé de commentaire.Terry C.
Very clean. Very friendlyHEIDI U. | Réservation
I WAS OVERCHARGED BANK ACCOUNT WENT NEGATIVE OVERDRAFT FEESMARC B.
Le client n'a pas laissé de commentaire.John S.
Bob was the best. Gave me â€œreminderâ€ call to fold blanks I was never told this wen I rented to truckWorkedCrystal O.
Le client n'a pas laissé de commentaire.Jilleen W.
Le client n'a pas laissé de commentaire.Keith B.
Mr Bob was very informativeVernon M.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.David D.
Very friendly service and the unit is spotless.Jay W. | Réservation
Very easy to use.GAREY W. | Premières impressions
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