Customer Reviews for Flugrath Collision Repair
(Concessionnaire U-Haul dans le voisinage)

19 évaluations

1689 N Interstate 35   New Braunfels, TX 78130

(830) 515-4089

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h30 pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(830) 515-4089

1689 N Interstate 35
New Braunfels, TX 78130

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h30 pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I was greeted quickly in the office by the friendly staff. Literally answered a few questions and I was out the door.

michael D. 
Évaluation :
1

The parking lot itself is full of debris, nails, screws and small trash. They could fix many issues with a good landscaper. The drop off box for the key is not secure and does not look like the drop box depicted on the uhaul website.

MARIA E. 
Évaluation :
5

Smooth process. Truck was parked up front and ready. All smooth

James T. 
Évaluation :
1

If you want to get the benefits of a U-Haul dealership, it would really make sense (I am sure only to me and people who think like that) that you at least pretend to act like you care about my 189 $rental of a trailer.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RONALD R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Austin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin R. 
Évaluation :
3

Had to drive 30+ minutes to this location because Customer Service said they would charge me 3x what I paid for the rental if I dropped the trailer anywhere else. There was another location less than a mile from my house that would have been much more convenient. When scheduling online, I did not have an exact address where I was going so I did not know where the closest drop-off location would be. Online when you schedule it says the drop off location can be changed and the customer service rep when I picked up the trailer told me to just google the closest location for drop off. Apparently none of that is correct unless you want a huge charge. Super inconvenient.

Mariah S. 
Évaluation :
2

1. Refund my 7,00 $ + tax for a dolly I never accepted (nor ordered?) 2. The windshield wipers were in desperate need of replacement 3. The ABS Traction Control system check activated at beginning of my return trip - the entire trip was during a torrential rainstorm. 4. The truck wasn't dirty, but there was trash in the cab from previous renter - my bf would have hated that!

KATHY LEIGH J. 
Évaluation :
1

Fix the door

Joe D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT W. 
Évaluation :
3

Had to extend my drop off date. Was on hold at uhaul for 1,5 hours! Went online as recorded message suggests to extend my drop off date. Online said there was a family needing my trailer. So I drove all the way across town to drop off location and he had several other trailers and said just keep it no problem. You customer service line in bad and you online service is also bad.

KENNETH W. 
Évaluation :
1

I rented a 26' truck to move my belongings from New Braunfels, TX to San Leon, TX. I tried to reserve the truck online and was very disappointed at the number of add ons the web site kept trying to add, i.e. I did not need any dollies and when I arrived to pick up the truck I was told that there were 3 dollies added. I informed the owner to please remove them and to add 24 pads. I got the truck and 24 pads and the safe move and clarified it was a one way trip. On May 17 I was able to access and print my email and I was not pleased to see I had been charged for dolly rental and 200,00 $ for Missing charge! I called the merchant in Dickinson for assistance on the missing equipment charges and it appears I was double charged on the rental. She was very curt and said I needed to call 1-800 GO UHAUL. I tried to explain the purpose of the call and she repeated call 1-800 and then hung up on me. Next I called the merchant in New Braunfels and he was more polite and said he could not help and to call 1-800 go uhaul. I called the 1-800 number and was on hold for 30 minutes to speak to a representative and explained the situation and gave the rep the contract number and then I was placed back in the queue and on hold for over 20 minutes again. At that point I had work to do. To say I am disappointed is an understatement. I am requesting that a Customer Service Rep call me and if I do not answer please leave a direct call in number by 5/20/2021. I have rented from Uhaul many times in the past and have had no issues that were not resolved by the store operator. Provide customer service.

William H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Bradley B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LOIS J. 
Évaluation :
5

Super helpful attendant taking the trailer off my truck. Very much appreciated.

Robert D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amanda L. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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