Évaluations des clients Food and Gas Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Food and Gas Mart

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terri S. le

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The man doing the transaction made it easy and he also made is laugh on moving day.

Steve B. le

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Le client n'a pas laissé de commentaire.

Regina C. le

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Better customer servic and better U-haul knowledge.

William V. le

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I was told that dropping off at this location would not cost any extra. Imagine my surprise then when I got a bill for nearly 6 times the original amount. When I tried to clear it up with U-haul I was rudely told to go read the fine print of the contract. Because apparently it’s fine to lie to customers as long as the fine print says otherwise.

BRUNO R. le

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I still haven't received my email confirmation that everything was ok that I returned the truck

Robert W. le

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The dolly I rented was available and ready to go when I got there, but when returned it was never checked back in by the store I picked it up from.They charged me for 2 extra days before I caught it. Uhaul Is taking care of the refund.

Miriam W. le

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There seemed to be some miscommunication between U-Haul and the pick-up location. I had to resubmit almost all of my information although I had entered everything including credit card info. Otherwise everything went well.

robert C. le

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I’ve requested a conversation with the District Manager about this rental

Customer R. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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Le client n'a pas laissé de commentaire.

Mohammed A. le

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The worst experience I ever had I was cheated all the way and it’s seems that nobody even cares in this company

TERRELL W. le

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Nice and friendly staff that made it an easy experience

John C. le

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Le client n'a pas laissé de commentaire.

Debbie P. le

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Trailer did not have a cord for lights. Sales associate could have cared less. We stopped later in the day at Youngstown Uhaul and asked for a cord for lights as we were going to be out in the evening/darkeness. Gentleman at Youngstown Uhaul was great and put the cord on the trailer .

le

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Couldn't get computer system to work properly while I was there but said he would resolve the issue and email me my receipt. He just have worked diligently because I received my email receipt fairly quickly. Not bad service at all.

Carol F. le

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Le client n'a pas laissé de commentaire.

Jason G. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Everything was perfect, online experience, pick up, & the vehicle were of the best! Thank you

Eric B. le

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Le client n'a pas laissé de commentaire.

Dennis M. le

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There was some initial confusion with what was available. Some refresher training would be a good idea. Other than that, no problems!

joseph E. le

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Le client n'a pas laissé de commentaire.

Bettie M. le

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Le client n'a pas laissé de commentaire.

Ken W. le

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Le client n'a pas laissé de commentaire.

Virginia D. le

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Very friendly and helpful staff. I really like renting from them. It was nice to be able to pick up dinner from this location also.

Phillip W. le

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Reps at store were clueless. Could not get a breakdown of my bill. It was $50 higher than my submitted bill online. Got no explanation besides, " you'll get a lower bill when it process". I did not. For those of you reading online, do not use uhaul. Please use budget or another service.

Kellie D. le

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I called to confirm that the 10 foot truck was available and was told that it was and I could pick it up any time. When I went to pick it up at 1:30pm, it had been rented out for 4 hours and the request was made for me to return at 6pm. This was not possible. I requested to get the truck in the lot (20foot) but at the same price. I was given this, however, when I returned the truck at my drop off location, the contract could not be located. The paperwork and contract was not completed correctly by the pick up location which required an additional 30 minutes of work by the receiving location to fix the situation.

dave P. le

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Le client n'a pas laissé de commentaire.

Dave H. le

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Le client n'a pas laissé de commentaire.

ROLAND R. le

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Le client n'a pas laissé de commentaire.

KHALAD S. le

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Le client n'a pas laissé de commentaire.

Melisa H. le

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This pick up was to help a 99 year old women who needed to get out of her environment asap, a company funded trip in which became a horrible experience. Where the first pick up was scheduled had been closed down for years and I had to travel 40 minutes out of my way to get to the next available pick up location, after waiting on hold for a rep in the middle of nowhere because I never received a text. The second location, although staffed with friendly employees, did not know who to use the uhaul web site and I waited for 30 minutes to continue on my journey. I will think twice about using your company again.

mike N. le

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Very friendly people. Nice convenient location.

DONNA B. le

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Very Helpful and professional!