Customer Reviews for Food Mart 4 U Deli & Grill
(Concessionnaire U-Haul dans le voisinage)

5 évaluations

235 Paterson Ave   Wallington, NJ 07057

(973) 365-1474

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(973) 365-1474

235 Paterson Ave
Wallington, NJ 07057

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:
Évaluation :
1

Very bad service, the equipment that I rent did not have it and they charged it

Erasmo C. 
Évaluation :
1

This location should not be allowed in the UHaul network. -made me wait 45 minutes for a truck despite it being reserved 2 days in advance because they didn't process anything on their end. (They even said they were expecting me and chose not to prepare the truck until I arrived). -didnt give any paperwork or instructions on rental processes or to confirm vehicle condition -didnt offer insurance or any moving supplies -incredibly rude -changed my one way return to a return back to the original drop off location after I had pulled away. Fortunately the drop off location was able to fix it.

Lawrence M. 
Évaluation :
1

After waiting about a half hour for confirmation, the clerk at the Food Mart 4 U did not want to give the keys over because he was not sure if I went through the process of renting the U-Haul truck and insisted he needed to get confirmation with a “Walter.” Even having a U-Haul rep. on speakerphone confirming the ok he went on to make me wait another 10 minutes or so to attend to other customers. When he cleared the line of any customers the representative again told him the same and that she reached out to the very same “Walter” fellow but got no answer either. The rep. had to tell the store clerk several times his confirmation is not needed that the renting process has been completed by me and that I just need to be handed the keys. In the midst of all this the clerk would speak with 2 other associates in their tongue amused and smiling at me, adding discomfort to frustration, as I was on a time crunch which almost prevented me from completing the sole purpose of renting a U-Haul truck. The issue of waiting for confirmation prior can be overlooked as things do not always go as smoothly as one hopes, but customer service etiquettes should always be in play; for it can be instrumental in saving face. Overall, all around bad experience, from follow ups from U-Haul to really bad customer service at the convenience store where the truck was located.

Chris A. 
Évaluation :
1

I was not able to get verified in the app for over 30 minutes and then once I was verified, the store where I had to get the key from couldn't find my reservation although I had the code in the app. Overall, I was delayed by over an hour on a day where I needed to get a lot of accomplished. Overall, very unhappy with U-Haul.

Philip B. 
Évaluation :
5

Love your neighbor as yourself :)

Jorhan B. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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