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Sonjra J.
Customer Reviews for Foodtown Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They rented me a U-Haul and the brakes we're making a rubbing noise and was loud I took the truck back they told me it was nothing that they could do I want a refund!
Lorinda G.Absolutely amazing experience
SeQuetta C.Excellent service à la clientèle.
Katherine T.Didnt get receipts or deposit
WINZEL K.More trucks and dollies
james H.Truck didn't have gas
Shawn J.dont change our pickuo location 3 times and dont charge 250$ for 4 days when we had the truck for 1 day and returned it with extra gas in it.
sam T.Have clean equipment
cassandra H.Have tools for a quick sweep clean in case the truck isn't returned properly. Give discount for trucks who are charged per mile if recieved on empty gas. I had to go out of my way for a gas station and that added to my miles, which I was charged for.
Caitlin B.Beware of going there they had the wrong mileage when I picked up the vehicle they would not come out and look at it with me to verify when I came back after driving it three miles they charged me $75 and then they refuse to let me talk to the district manager that they claim comes in once a month to their store to check on things the worst service ever I am Consulting an attorney in regard to my money beware of that location
Marcia P.Have the size available that I reserved. Also clean the trucks!
Brandi B.Inside of truck dirty
julius D.The vehicle needed to be cleaned on the inside.
dale B.I take pictures before i take the truck i drive save
Luis m L.I believe I brought the car back where the gas tank was when I started
Micheal S.I seem to have been over charged tho. The cost doesn't show up on the statement immediately
linae S.They teied to steal and double charge
Keviana C.Staff was very helpful and friendly, but stated that the equipment was brought to them in bad shape so the truck was not the greatest. It suited our needs none the less.
NIck H.Get better Customer service
Ebony A.Weird location and experience.
Cole M.Terrible service.
Lavante F.It was quick and easy getting and returning the rental. GREAT SERVICE AT THIS LOCATION 珞. I'll definitely use this location when in need.
AFRIQAH I.We were given the wrong equipment, we were told we'd have 40 blankets and we only got 20 not in bags (we ordered 60). Received the wrong dolly as well
Andrew P.U-Haul.com changed the pick-up/drop-off location without bringing the change to my immediate attention = basically this sucked and added unnecessary wasted time and cost to my rental :( This agent was as expected for that immediate area.
David W.Very poor service and customer service. Would never use or recommend this location to anyone.
SARAH Z.Nothing Excellent job
gavin L.There was no dolly on the uhal at all there was a hole in the floor of the truck I was Not informed about and what not covered so two people twisted their ankle helping me move and when I received the truck it was on E but I was asked to bring it back in quarter tank.
corisse C.Have people on site who know what they're doing. Don't change the site last minute and NOT tell the customer. Confirm 24 hours ahead instead of making customer do so. Truly ANOTHER terrible experience with U-haul. Can't say I'm surprised though.
Katlyn R.Computer/website wouldn't work. Person renting my truck made me pay $100 cash to rent my truck or else I wouldn't have been able to move.
Thomas M.Quick and prompt service
marcus H.Didn't have correct truck size, didn't have dollies available had to go to two different locations. Because of this I had extra mileage on truck. Smh. Tried to over charge me and I still have over $50 pending on my account. Won't be using uhaul for a move anymore.
Stephanie G.Great truck great price thank you.
Teresa T.as for as I see everything was well done
CHARLENE G.Well if a customer returns the truck under the gas they left in they charge a higher price per gallon yet i returned the truck over what i started with and asked for my refund and the clerk told me too bad what kinda mess is that so you all can rob customers and then charge the next customer for gas that you didnt even pay for.....should be illegal at the least its not moral and a sorry business practice.....money hungry
LORI G.My rental pick-up was moved to this location. It was ok, but not the best part of town.
Malina G.Okay not bad.
Jeff L.Truck cab was filthy, took 20 minutes with spray cleaner and paper towels to make it habitable. Back of truck had a lot of trash and empty pallets left from last user. Once they realized I was a one-way user they gave me their worst truck. I would never rent from them again.
John L.Great service...
Francine M.Stop lying and scamming to obtain success....1)the date and time i returned the uhaul was incorrect on my receipt....2)the miles i traveled in the uhaul was increased significantly due to false reporting or truck issues so i was charged for 49 miles and i only traveled 10 the truck was returned less than 1 hour later not the next day at 4:30 pm which is what my receipt stated.3) i have recorded calls of me calling 2 days straight for a receipt that they said i will receive in 10 minutes i called back a hour later they said just wait it hasn't been ten minutes but my calls record voice and time stamps so i have no reason to lie.4)when i returned the uhaul within a hour 1 guy was there he said i have to wait for a receipt because he dosnt know how to login and send my receipt which is why i had to keep calling for a receipt.5)seems like you guys see someone young and try to take advantage but no i have recorded calls and time stamps i will not give up untill i only pay for what i used.
terrenicia L.I reserved to pick up the Uhaul truck and trailer 4/5 weeks before moving. Not even 24 hours before I needed to pick them up I got a call from Uhaul says I had to go to two different locations to pick up the truck, then the trailer. The truck had half a tank of fuel, it smelled like piss and cigarettes, old food and trash on the floor and the door was covered in something sticky. I tried to get paperwork from the person so I could document all of this, but the person refused. I had to spend over 18 Hours in this truck and was not happy at all.
Carl D.Best U Haul customer service I've had yet. They had a truck available when other locations did not.
STEPHANIE M.I will be back for other great sevice
Dennis C.The truck was not ready for the scheduled pick time and there was trash and leftover clothes inside the cab. The scheduled online order was not available and I wasn't informed until 24 hours before the pick up. I will never use or recommend this location.
Dora C.The truck was filthy and loud . I was charged a 25 cleaning fee because I didn't sweep the truck . I only moved a washer and dryer ! That was terrible service !
brittany C.Best Uhaul location
tahseen J.Extra dollies
gertrude G.Truck was dirty, smelled bad, and was very worn down.
Ezra O.I rented the U-Haul at 6:41p.m. on 08-13-19 & had it returned by 10:00p.m. the same night & was over charged. They told me to have it back by midnight to avoid charges so we had it back two hours before the scheduled due date time which was 12:45a.m. on 08-14-19.
marie F.It took too long to be waited on and the truck was filthy with something spilled on the passenger side seat, the cabin was very dusty and when I raised the tail door a roach fell on me.
wilson W.Last customer did Not clean back of vehicle. The clerk made a note of it and gave me a slight discount when I returned the vehicle after I had cleaned the back. Great customer service!!
William M.The employee who was working the little u-haul kiosk inside the ghetto grocery store surprisingly did know what he was doing. He didn't do a vehicle walk through at all. He basically just handed over the keys and I didn't have to sign anything. I got to my house, opened up the back of the truck, and what do you know, the back was trashed. There were approximately 8 000 emptied little County Crock butter packages piled up in the corner, there were two random wooden pallets on the floor, the moving pad bag had the seal broken with the pads hanging out, the dolly was missing all together and the passenger side mirror was cracked.
Craig F.The personnel was helpful to the criminal that stole my identity and, hacked my personal information.
aminah M.More/better signage for U-Haul area.
Ian T.I rent from them for my business all the time will not rent from any other location
tahseen J.Always recommend this place
tahseen J.Always record this place
tahseen J.