Évaluations des clients Forest Home Petroleum

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Forest Home Petroleum

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John G. le

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Disgustingly dirty in the shop, bathroom should have been condemned. Uhaul truck had a broken mirror, cab was filthy!

hannah M. le

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The location was very unsafe. I only came here because It was the only location in my area that had the truck I needed. The truck itself was dirty, the cup holders were full of cigarette ashes and the whole truck reeked of smoke. I had to wait for 45 mins while trying to pick up the uhaul because this location is also a gas station and there was one woman checking the customers out as well as helping me. Even when I took the uhaul back she kept making me wait while she would check out the gas station customers. Overall I waited 1hour and 15 mins and this has never happened to me at the uhaul I normally go to. I really had an awful experience.

MELISSA H. le

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Keep an eye on your bank account. They charged me for something extra and put my account in the negative. I have pictures of what the truck looked like inside before I drove it. They better not be trying to charge my for cleaning or the broken sun visor because I have pictures that they were like that when I picked it up. Very upset at this moment.

Jeanne M. le

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Le client n'a pas laissé de commentaire.

RONALD H. le

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VERY HELPFUL!

Lisa O. le

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They over billed my deposit by $15... I told the man i did NOT want the insurance after all. He said "just drive careful" "you don't need it". Then i was billed for it anyways. When i asked him about it, he became hostile and denied saying that. I know what he saidvto me but what ever... There should be a almost $20 reimbursement on my card that still hasnt shown up. I would not recommend anyone using this location and i will actually be posting on our local Facebook page my problems here and let the community know they're not to be trusted with CC or debit card numbers.

Wayne M. le

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Le client n'a pas laissé de commentaire.

Todd B. le

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This location was not the location with which I had made my reservation 2 weeks prior to the move. When I arrived at the original location on time, there were no trucks available. That store worked with U-haul corporate for over an hour to get me set up with another truck. I had to travel over 8 miles to get there (and 8 more miles back again) and at $1.19 per mile, that was a very unpleasant added expense. I am not sure I will trust U-haul with any future moves.

william V. le

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Le client n'a pas laissé de commentaire.

Jennifer R. le

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They wrote down the wrong starting mileage, charged us for more mileage than we put on, and cannot be reached for contact. There is no answer when I call, and thete has been no response to my email.

Marie W. le

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Very Small the operator kept sending me back out to move the truck and get mileage. He never came out to inspect the truck.

Leticia S. le

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Le client n'a pas laissé de commentaire.

Alicia W. le

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You never gave me an contract stating uhaul charge $20 per day. The service was horrible.

Brett T. le

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This experience was completely different than past ones with Uhaul. The people booking did not listen to me trying to explain what I was trying to do and as a result, I was grossly overcharged. I was quoted under $50. The total I was charged was 270. I've always had really good results with Uhaul. This experience will definitely have me shopping around the next time I need a truck. I don't want to go through the hassle of arguing my case so I just paid the amount. I just don't think I will be back.

Sharon H. le

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Make sure the gas and millage is checked before the customer gets there. Both were wrong but were fixed when I dropped off the truck. The people were very nice and helpful

devon K. le

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This location was very confusing and hard to find.

Cassandra O. le

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Le client n'a pas laissé de commentaire.

ross L. le

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great to work with

rebecca O. le

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I ordered the truck from a location 6 blocks away. They sent me to a location well over 12 miles away. Charged my card previous to telling me the location. Then I was charged for extra miles. Very disappointed.

Cherise M. le

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Le client n'a pas laissé de commentaire.

BichNgoc N. le

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Le client n'a pas laissé de commentaire.

mario R. le

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Le client n'a pas laissé de commentaire.

Catherine S. le

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This place does not except tow-dolly. So I had to find a different U-Haul place to drop it off.

Ivelisse D. le

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When I do my reservations by phone I explain the costumer service I need leave the truck near my new apartment because I don’t have nobody help and I don’t want pay extra miles and he say was ok. Then when I pick the truck the owner don’t remind me at least about I need to bring the truck back to that store was very frustrated.

Janice P. le

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There is not enough room for all the disatisfication I had. Only that the movers were on time and work hard in this heat.

JOE S. le

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Le client n'a pas laissé de commentaire.

Judy R. le

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Le client n'a pas laissé de commentaire.

jesus P. le

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My name is Lisa Thomas and they gave this vehicle to jesus. They also gave all the extra things I paid for to him. What did I get? I got a truck with a burned out front headlight and none of the extras I ordered.

vimari A. le

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Proceso rápido. El costo es moderado. Me gusto mucho

Matthew G. le

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Le client n'a pas laissé de commentaire.

Shondraya A. le

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Tires were in terrible shape. I got stuck numerous times in snow and sliding.