Évaluations des clients Fort Knox Self Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fort Knox Self Storage LLC

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Karl A. le

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Le client n'a pas laissé de commentaire.

Mackenzie B. le

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Michelle was very helpful and courteous! She helped me with my issue of changing my drop off location. We were very grateful to her!

Marvin M. le

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The folks at Ft Knox in Chino Valley, Az were a pleasure to work with. We had occasion to rent with U-Haul, twice, within two and a half months. Both times they provided us with so much helpful information; we're new in the area and their input and professionalism was greatly appreciated. Kudos to Ft Knox!

Susan H. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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As always, outstanding service and clean, well maintained equipment.

Wayne B. le

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Le client n'a pas laissé de commentaire.

JON C. le

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Le client n'a pas laissé de commentaire.

PETER F. le

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Le client n'a pas laissé de commentaire.

RICK T. le

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The husband and wife were very helpful and pleasant to speak to.

Janet J. le

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Le client n'a pas laissé de commentaire.

Stuart B. le

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Not a friendly place is all I have to say.

James S. le

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I marked "Not Applicable" on "Was the location clean and inviting?" because I only dropped off a car transport trailer and did not go inside. The woman operating the place was very nice and professional, and gave me some good advice to make it easier for me to park the trailer.

linda P. le

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Le client n'a pas laissé de commentaire.

Orion G. le

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Le client n'a pas laissé de commentaire.

Barbara K. le

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Make sure it doesn't snow on the day we rent the trailer. Seriously, everything went well. The paperwork was straight forward, the staff knew what they were doing and got the trailer connected quickly, we had no trouble with the trailer, and made it to Prescott, AZ without incident. Thanks for everything.

Aimee D. le

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Windshield wiper was broken on driver side

Jaci A. le

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You sent the surve in spanish. Lol still exelent

DELBERT S. le

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Jessica was very nice and went that extra mile to help us near closing time. Great Customer service!!

James R. le

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Le client n'a pas laissé de commentaire.

robert K. le

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It would be nice if U-Haul had available products. Seems some products are site specific only, making it difficult to find units. The sites are fine Over-all U-Haul is difficult choice for doing business!

linda D. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Juanita N. le

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Nothing I have rented before from U Haul. Always had a nice pull or truck. Thank you so much

Glinda M. le

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Very friendly. And made the Transaction go smoothly...thank you U haul

Franklyn G. le

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The lady who assisted us ( Jessica I believe) was absolutely awesome. Super helpful and a great attitude. You are lucky to have her

Richard D. le

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The lady at the place was very cold towards us. She needs help with her customer service behavior..………….never rent from there again !

william N. le

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Excellent all around experience! Truck ran perfect, great customer service, and no hidden adgendas.

renee T. le

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Very friendly staff

Linda W. le

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Girl was very happy and helpful.

Abraham N. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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Nothing everything was great thank you much appreciated

Calvin B. le

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We have already recommended this location to friends in the area that will be moving soon.

lenora U. le

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Great place, always friendly and helpful! They are always my first choice when I need a rental truck. Thank you :)

Taylor C. le

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The staff was wonderful! extremely helpful and right on point! highly recommend.

Rick H. le

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I was told the truck had 3/4 Tank of gas. My guy drove in 2 doors down and parked it in our secure lot. The next morning we get in the truck and when starting it up noticed it did not have 3/4 tank but 1/2 tank. We had to make our appointment and fort nox was open so we went to our appointment and spent the extra to be sure the truck came back to uhaul with 3/4 tank. Not happy that I had to spend someones 1/4 tank

Sean H. le

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expensive

Charlyn B. le

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Le client n'a pas laissé de commentaire.

Jon D. le

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Again quick and easy. Friendly, professional, no problems.

Paul D. le

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Customer service training!

Richard J. le

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Awesome experience, Thank you.

Jared S. le

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I returned a very clean trailer and made sure to sweep it out even though it was not used for anything dirty. I have rented many trailers and trucks from Uhaul and never been charged a cleaning fee. This is a false claim in order to charge me a cleaning fee. I will no longer be renting from this Uhaul location and will make sure to share my experience with as many people as I can.

Peter E. le

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Le client n'a pas laissé de commentaire.

Sarah B. le

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Michelle was great, very personable and helpful, made the entire transaction seamless and easy. Will definitely use Ft Knox in the future for all my needs.

mike D. le

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Above and beyond personal service.

James H. le

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Truck was adequate for the job, windows and mirrors were very dirty.

Stephen B. le

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Le client n'a pas laissé de commentaire.

RANDE L. le

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Wonderful people at Ft. Knox Storage. Very helpful.

Paul D. le

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Le client n'a pas laissé de commentaire.

DEBRA W. le

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Le client n'a pas laissé de commentaire.

Veronica H. le

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I just dropped it off.

dave L. le

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Nothing I can think of ... great service and good equipment.

Lisa H. le

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Michelle is exceptionally kind and helpful. Wonderful Lady!!

Thomas J. le

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AAA+

rg K. le

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Le client n'a pas laissé de commentaire.

Roger G. le

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Le client n'a pas laissé de commentaire.

Savannah C. le

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Le client n'a pas laissé de commentaire.

Lila B. le

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Le client n'a pas laissé de commentaire.

WALLACE H. le

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Agent needs to know more about technology. When I called to ask how to hook up phone to speakers she knew very little. In addition USB port did not work on this truck. 12V port did work to charge my phone.

Lynn B. le

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Great experience. Very helpful and friendly. They'll be my go to for rentals.

James G. le

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Le client n'a pas laissé de commentaire.

Michael U. le

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Le client n'a pas laissé de commentaire.

Brent G. le

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The worker at this location was beyond rude. She obviously does not like her job. Our drop off location was quite a bit further than this place so we called to see if we could drop it off here. She acted like we were committing a crime in doing this. She was very upset that we wanted to do this. So sorry that she needed to do her job. I will never go to this location again. Makes me think twice about using U-Haul period.

Janice D. le

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The 24/7 check in/ check out is worthless. I tried repeatedly to use it and got nowhere.

Mark D. le

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Le client n'a pas laissé de commentaire.

michael R. le

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Great experience! Quick and easy! Friendly staff!

Carll F. le

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See comments for Twin Falls location. They saved us!

John G. le

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Great experience ,both people were friendly and took great care of my needs.Would go to them for my next move.

Elizabeth A. le

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A representative called and let me know the 15 ft. truck we were to use was out of commission. She said we could have a 2 ft. in its place. Nice customer service.

Janet H. le

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Le client n'a pas laissé de commentaire.

Fred G. le

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Everything was great. Thank you kindly.

Denise D. le

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The best! Service couldn’t have been better!

Cassandra Q. le

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Picked up the truck and the staff was very nice but then had to go back and get a dolly and staff was very rude and got a damaged/dirty dolly. The AC in the truck did not work and the staff said we probably didn’t have it on the correct setting. Stopped at 4 different uhaul places and no one had the parts to fix it. Uhaul road side is a joke to work with. Finally after 9 hours of driving in the heat, we got it fixed in Albuquerque, NM. The shop there was pure amazing and so was the staff. Everything else about U-Haul was a joke and do not recommend it at all. Especially for the price they charge. And I was quoted online less than $600 when I first did my reservation and after picking up truck it was almost $700.

Paula J. le

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Customer service was extremely less than adequate, Michelle was very rude and abrupt. I will not recommend this Fort Knox to anyone and I highly recommend customer service training.

Richard S. le

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Le client n'a pas laissé de commentaire.

Donald B. le

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Outstanding service this morning picking up an auto transport trailer. I had pre-checked in with Drivers License and such the night before, but even so, I have had other rentals at other locations take 30-45 minutes to get everything processed. Not here! I was hooked up and on my way in 10 minutes!!

Cristian L. le

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Location was great! Super nice lady, Michelle. The only thing I did not like is that I was sent to this location because the truck was not available at the preferred selected location. Although Uhaul did give me extra miles, I still had to replenish the extra gas consumption on the truck for having to pick up at this location.

Venancio A. le

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Le client n'a pas laissé de commentaire.

GEORGE K. le

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smooth as silk

lenora U. le

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Le client n'a pas laissé de commentaire.

Dalton T. le

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Le client n'a pas laissé de commentaire.

Douglas S. le

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Le client n'a pas laissé de commentaire.

christopher V. le

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Le client n'a pas laissé de commentaire.

lynn O. le

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Truck was not aligned and very difficult to drive for 7 hours. Engine super loud!!

lenora U. le

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Le client n'a pas laissé de commentaire.

lenora U. le

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Le client n'a pas laissé de commentaire.

Michael N. le

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Le client n'a pas laissé de commentaire.

Michael N. le

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Le client n'a pas laissé de commentaire.

Christopher D. le

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The woman who helped me was very friendly and helpful.

Vincent B. le

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Very helpful employee. Great selection of trailers. Was a big help on the phone in reserving the trailer after I had several issues with the U-Haul website, which is poorly designed.

Kirk C. le

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Le client n'a pas laissé de commentaire.

Jaymie F. le

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Very helpful, very friendly I would highly recommend to anyone.

Richard G. le

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Very nice and professional people, thanks for your help.

Brian P. le

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Le client n'a pas laissé de commentaire.

doug S. le

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Le client n'a pas laissé de commentaire.

DON B. le

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Went above and beyond with service, help and friendlyness.

RYAN B. le

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Le client n'a pas laissé de commentaire.

Shawn N. le

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They were good

George W. le

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We are not happy with U -Haul at all - we reserved a truck in Prescott Az and found out the day before they did not have a truck - they should have brought the truck from Chino to Prescott for us so we did not have to drive an extra hour (30 minutes to Chino and 30 minutes back). This is very poor customer service on the part of U-Haul. Will not use U-Haul in the future - there are many trucking companies we can use.

Cynthia B. le

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Michelle was simply amazing. Great customer service and made the process , moving from Arizona to Idaho painless. Thank you so much. Sincerely, Ginnie and Cindy.

Richard D. le

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Michele was most helpful and gracious in taking care of my needs. Chino Valley location has a great, secure facility where I rented a storage unit for 13 months.