Évaluations des clients Fort Knox Self Storage Mt

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fort Knox Self Storage Mt

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anita D. le

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I had a really bad experience here with U-Haul. The girl in the office did not have a charger for her mobile device so this is why she told us she could not finalize my return of the truck. She said we would have to wait until 2:30pm (mean while we were there at 11am ) so someone could bring her a charger. I was baffled at the fact that upon return of the truck that I would have to create an account on U-Haul app. Take pics of the truck, inside and out. Pics of the odometer and gas gauge. I was in and out of the facility about 5-6 times because every time I returned there was something else I needed to do on the app. We could not finalize return and make sure our credit card was charge correctly until all this was done. I felt the girl in the office was no help to us. She just sat there saying it’s not her fault that it had to be this way and that she had no charger. I really do not understand why a customer returning a truck would have to do all the work. My husband and I were very upset because our credit card was on the account and we could not finalize the return until I created a U-Haul account and did all the work my self. It was a very difficult process not to mention My phone was acting up no WiFi so it took a long time to create the U-Haul acct. it took an hour just to get everything done so I could finalize my return and get my credit card charge correct. I will not recommend anyone to use U-Haul. It was

michael H. le

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Uhaul charged me alot more money than what i agreed to the contract. i will be contacting to dispute the charges and demanding some money refunded. the rental should only have been $66 and your receipt is saying it cost me $145!! i returned the truck after hours and check it in online. website said someone from uhaul would contact me and they never did so i was charged an additional 20.

Reynaldo M. le

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The service was excellent. Dawn is phenomenal. She is extremely helpful, knowledgeable, and had all of the answers. Thank you Dawn! ??... A+++++++

Joseph M A. le

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Le client n'a pas laissé de commentaire.

Michelle B. le

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Nothing, everything was perfect.

Richard H. le

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U-Haul rep couldn't laugh harder/better at my jokes...at that hour. A delightful experience.

Michael J. le

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Le client n'a pas laissé de commentaire.

raul M. le

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Le client n'a pas laissé de commentaire.

robert M. le

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Le client n'a pas laissé de commentaire.

Moshe K. le

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Le client n'a pas laissé de commentaire.

stephen S. le

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Staff was very friendly and professional.

Matthew J. le

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Le client n'a pas laissé de commentaire.