Évaluations des clients Fort Knox Self Storage Port Jervis

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fort Knox Self Storage Port Jervis

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Paul C. le

Évaluation :

Two offices - one at the storage unit and one at the drop off point (which is different than what is listed on the contract as the drop off point). No one in either office despite clearly posted business hours (drop off was approximately noon on a Wednesday). I called the number Uhaul provided for any problems and they seemed surprised when I said no one was in the office/on site ("There is no one there? Hold on, we'll look up where you need to go"). I had to ask a neighboring business if I was in the right place. I only supposed it was right because I saw another Uhaul truck parked. For future drivers, the drop off point is actually Orange St. Car Wash, not the storage unit location listed. Not sure how anyone would know this. Just kind of a strange experience for drop off, I've used Uhaul plenty of times and there has always been someone on site.

Alan R. le

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The drop of located foe the truck is different than listed on the paper. There was no proper direction. POOR Management.

Maureen S. le

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Le client n'a pas laissé de commentaire.

Nick J. le

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This isn’t about I won’t be charged another day cause the key wasn’t returned , it was all the aggravation involved , my own truck is down due to repairs that’s why I had to rent a uhaul , so I have one car and because I couldn’t put the key in the box cause it was to small , it cost me more money then it was worth to rent a truck to drive my wife all the way to work then pick her up just to have a car to drop the dam key off at the office , not worth the rental ! Very disappointed My daughter has to rent a truck to move into my house I think I’ll be looking for another company , I got an email that they replaced the key so it will fit now in the drop box , who cares that don’t do nothing for me that ship sailed allready with the aggravation cause of a drop box and how a key wouldn’t fit in it geeeez

Marissa S. le

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Horrible rude & insulting customer service who had no clue of the physical address of where to drop the truck off. Got nasty with me cause I couldn’t find it. I am not from that area and have never been there. And the movers didn’t show up to unload truck. Ones I got through U-Haul. Never again. Penske forever

michael H. le

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The drop-off location was very confusing if there wasn't anyone in the office I would not know where to take the truck

Harold W. le

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Le client n'a pas laissé de commentaire.