Make sure you actually contact people and give them the correct location of where their vehicle will be.Brendan S.
Customer Reviews for Fortress Storage Suncrest
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything was great very helpfullJared E.
Le client n'a pas laissé de commentaire.David C.
The truck was clean, but someone drilled holes in the trucks and stole the gas, we were unable to use the truck for a day because we had to wait for a service technician to fix it. U-haul sent a technician out and they were able to patch the hole, but we had to wait until the next day to use the truck.Kim T.
Sarah was incredible. She made a stressful situation 100x better.Christopher G.
My trailer leaked and all my Christmas gifts and family's cloths were wet.. do you have to pay more fir the waterproof trailers?Tyler H.
Sarah Curtis was exceptional. Cheerful, helpful, quick in processing, professional. customer service oriented.Mike W.
thanks to the operator on the uhaul help line for extending my days when things didn't go as planned. Huge thanks to the store employee that helped in the pick up and drop off. first time renting and the employee not only made it easy and comfortable but treated us as if we had been coming in for years. **** four stars.Brian G.
Le client n'a pas laissé de commentaire.Scott F.
I had a horrible experience from start to finish. TWO times you guys called me and switched my pickup location. Then when I went to this location, it was closed. I called you guys and you said you would get someone out there and nobody ever came after an hour. I called again and they told me about the 24/7 pickup over the phone so I did that. I wish someone told me about that before all of that happened. Maybe stop working with that storage place because that was ridiculous.Breanna N.
I had no complaints about the attendant Sarah. She was very professional and helpful. My biggest complaint is with all u haul locations that I contacted. Very long wait times when trying to reach anyone on the phone without exception. ridiculous.RICH K.
She told me that the price I was charged was way to high and she had no idea how they could of charged me that much.RYLEY O.
Le client n'a pas laissé de commentaire.Jarred T.
Le client n'a pas laissé de commentaire.Conrad D.
Arrived 3 hours later and was told they would arrive in 90 minutes.larry E.
I drove 20 miles to a large u haul location only to be told I had to drive 20 miles to another location to turn in the trailer. I lost an hour in traffic and 3 gallons of gas. I will never rent from u haul againTAMI JAY N.
Le client n'a pas laissé de commentaire.Bill G.
The women I interacted with at this location was very kind and helpful.Jennifer S.
The young lady at the site did a fantastic job.Richard R.
Le client n'a pas laissé de commentaire.Yuseph B.
Le client n'a pas laissé de commentaire.DENNIS N.
Le client n'a pas laissé de commentaire.Lane O.
Outstanding customer service!SANDRA K.
Le client n'a pas laissé de commentaire.CAROL P.
Easy pick up and easy drop off. Sara that works there is very helpful and professional.Edward B.
Le client n'a pas laissé de commentaire.Kim and Teri K.
I don't like the U-Haul registration app! You don't know what your getting, where to return the vehicle and no personal contact. I had a horrible experience with the whole rental.Cherie C.
Sarah was wonderful!Rick S.
Le client n'a pas laissé de commentaire.David P.
Sara was absolutely awesome! She was informative, enthusiast, and especially helpful. Her cheerful personality did not hurt the situation. She was very accommodating and had answers to my questions. I will be returning for future business indeed.Jim B.
Le client n'a pas laissé de commentaire.John Y.
Great Facility , Great Staff I will do business here again.phillip H.
Don't write "leave keys in ignition" and "put keys in drop box" on the online return. Which is it?Dave G.
The customer service was amazing. Will definitely rent again.Jessica G.
Sara was super helpful! She was able to transfer my reservation to the Suncrest location when I had made a mistake and made my original reservation in Spokane. She was very pleasant to work with!!diane O.
Very professional, clean facility, excellent staff!Ryan F.