Customer Reviews for Foshee Boat Doc
(Concessionnaire U-Haul dans le voisinage)

256 évaluations

17257 US Hwy 280   Dadeville, AL 36853
(By Dadeville Truck stop)

(256) 825-4372

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 4h pm
  • Mer : 8h am à 12h pm
  • Jeu - ven : 9h am à 4h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 6/12/2021 - 6/19/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(256) 825-4372

17257 US Hwy 280
Dadeville, AL 36853
(By Dadeville Truck stop)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 4h pm
  • Mer : 8h am à 12h pm
  • Jeu - ven : 9h am à 4h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 6/12/2021 - 6/19/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

When I arrived at the first location I originally made my reservation for there was no U-Haul truck and the place was closed. I had to rent a U-Haul that was an hour away from my destination and triple the price. Worst U-Haul experience ever from start to vehicle return. I would not recommend doing the U-Haul online pickup/drop off. I would not recommend making a reservation with U-Haul because it is unreliable what places actually have the U-Haul that you need.

Anthony W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

WILLIAM B. 
Évaluation :
5

Great support

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul N. 
Évaluation :
5

Great service but I haven't received my deposit yet

TAMMY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DANIEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
2

This is a boat business, with UHaul as a secondary. The young man who helped me was interested in getting me out ASAP so he could do whatever else he was doing. The truck was clean, but I could not adjust the sideview mirrors on the driver's side.

William A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

What a great bunch of guys. It's as if they truly just enjoy helping people. How refreshing. I think I'm going to put them on my Christmas cookie list, they deserve more than just a card.

KENNETH L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gwen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GUY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
3

Fix the mud holes getting to and from the rentals

Betty A. 
Évaluation :
5

Attendant was very helpful

Carl M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Suzanne M. 
Évaluation :
5

Super friendly with lots of inventory to choose from.

Shelby T. 
Évaluation :
5

Great job! Very Helpful and quick.

Michael M. 
Évaluation :
5

Great customer service...

James H. 
Évaluation :
2

Reservations made on line and the experience was AWFUL. After over 1 hr telephone wait time they cancelled my order. The business had an after hour phone number on the door and I used it to get a truck. Truly a harrowing experience; not what you need when moving.

SHIRLRY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff S. 
Évaluation :
4

not a thing ......attendant very helpful and easy to work with. Made pick up and return very easy

Jay M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

chris B. 
Évaluation :
5

Marty was extremely helpful and went above and beyond to make sure everything was ready. He answered all of our questions. We would rent again from Foshee Boat Doc. Thank you

William N. 
Évaluation :
2

Friendlier service

larry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TimothyGale D. 
Évaluation :
5

Let them know,the trailers are not on site! Was worried when we first pulled up, and there were no trailers on site!

Juan H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eddie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN K. 
Évaluation :
4

WHOEVER IS IN CHARGE OF THE DROPOFF LOCATION NEED TO CHECK / INSPECT THE AREA AT LEAST TWICE A DAY FOR ANY EQUIPMENT THAT HAS BEEN DROPPED OFF, AND GIVE THE CUSTOMER A COURTESY CALL ON THE DROP OFF..

Terry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim B. 
Évaluation :
3

Rental pick up location was changed with out notification. Turns out the pick up location was in t h e city next to where my original pick up was ; the original reservation was in the same town where my house is.

constance S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dave H. 
Évaluation :
5

Nothing. The 24/7 process was easy and seamless.

Jason T. 
Évaluation :
4

No issues with them - except for being charged an extra day even though only a few minutes late.

Eoin AND Gretc L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dewey G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruthie M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Barry M. 
Évaluation :
5

Very helpful & nice!!

jesse P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris F. 
Évaluation :
4

Friendly and helpful

Craig R F. 
Évaluation :
4

It was an after hours drop off of a trailer.

Jeff S. 
Évaluation :
5

Online check in for the appliance dolly did not work. It tried to treat it like a vehicle and then gave an error.

Forrest J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Royce J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Great service location

William L. 
Évaluation :
3

Thus was not the location we chose. Our original truck & location kept getting cancelled. They found this one an hour away.

AMERY S. 
Évaluation :
3

I would recommend people to drop off the u-haul in Alexander City, Al.

Jane B. 
Évaluation :
4

Attendant was friendly and helped me immediately. The drop off location was convenient and easy to find.

Craig F. 
Évaluation :
2

The location is very cluttered and disorganized. We had reserved online and just needed to retrieve the key from a numbered lock box. We ended up waiting 30 minutes just to be handed a key that could have been left in the lock box. Our 6 hour span was cut to 5,5 and ran us dangerously close to being late on our return.

Felicia L. 
Évaluation :
5

Great service and helpful at drop-off

Greg L. 
Évaluation :
3

Facility was cluttered and dirty. The people were helpful though.

Shawn G. 
Évaluation :
3

The site was not open on Sunday and dropped the keys in the lock box. The site only has a small sign to let you know it is a U-Haul site with very limited postings on return instructions.

Molly O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Martha B. 
Évaluation :
1

Clerk was on the phone with the "boss man" (his words) for 20 to 25 minutes while I wanted. Store was filthy. Clerk wanted to keep my original receipt from pickup location, got an attitude when I asked for a copy. I was the only person in line when I arrived, took more than 30 minutes to return the truck. Rented from Uhaul many times, never had an experience like this...

Stu A. 
Évaluation :
2

Not your typical Uhaul location.

James H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

les H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy K. 
Évaluation :
1

I reserved a 10 foot truck. Arrived to pick up the truck and they only had 20 foot truck. Reluctantly accepted the reservation anyways with no other option. Was charged for the larger size despite the inconvenience of not having what I originally reserved to no fault of mine.

Tammy O. 
Évaluation :
5

NONE THEY DID EVERYTHING TO ACCOMMODATE US. i HAVE DELT WITH THEM BEFORE AND HAVE ALWAYS BEEN SATISFIED.

faye I. 
Évaluation :
2

The trailer wasn't at the pickup place, we had to go get it . My question is why bother to go on line and do a quick check in when the clerk had to do everything all over again. We were there over 2 hours at a place that should have hade all the info before hand.

walter W. 
Évaluation :
2

Have someone more knowledgeable working and not complain (even jokingly) about the order. Also the quote online did not match their records and we were charged more. I was told "this is how it is on the screen so I can't do anything about it "

Melissa P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian G. 
Évaluation :
5

You ask to many questions on the paper work.

BOBBY D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMIE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Évaluation :
3

all went well.....no issues

Jay M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

joe B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russell C. 
Évaluation :
4

The only problem we had was the payment. When we went to pickup the rental U-Haul wanted us to pay upfront for all of the charges (the 3 days we were renting it, the miles we were driving, etc.) it seemed weird to already be paying but it was fine. We paid before we drove the truck off the lot. U-Haul even charged our bank account the same day. Then when we went through the process of returning the rental truck U-Haul wanted us to pay AGAIN for everything we just paid for. Obviously it was a mistake and I pointed out to them we had already paid. They said they would call us. They never called us so I'm assuming they noticed the mistake and did not charge us again. So please fix the payment situation! Other than that, it was a great experience!

Kyle C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Allen T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GEORGE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris W. 
Évaluation :
2

We waited 20 minutes before opened. One of workers stopped by to change his oil, otherwise would not have gotten truck at all. The guy was very nice and apologetic.

Cindy O. 
Évaluation :
4

The problem with the pick up location was not related to that location. It was set up by U-Haul but was about 25 miles from my home, so a 50 mile round trip just to pick up the trailer. Did not expect a 6X12 enclosed trailer to be in such short supply.

Mark H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sue R. 
Évaluation :
5

paid for a dolly an they didn't have 1

ed T. 
Évaluation :
2

The location was fine but this is not the location that I requested to pick the trailer up at. When I picked up the trailer the person onsite said I could drop it off at any other uhaul location where I lived. I went to a location where I originally requested the rental from and they said I could not do that or I would be charged 5 times more. I then had to drive 60 miles back out of route just to drop it back off.

Jonathan G. 
Évaluation :
1

I had reserved and prepaid online for a truck and 24 moving blankets. When I arrived to pick up the truck, which was not my preferred location because of previous low ratings, they said they did not have the blankets. I had to drive 20 miles out of my way to get the blankets. When I got back to my house to load, I found the truck had 12 blankets and a dolly in it.

Dennis B. 
Évaluation :
2

Had to drive 30 miles to pick up. This was after I reserved it ahead of time. The folks at this facility were very friendly. However, They failed to return my license to me. After I was down the road 5 miles I concluded they had not returned my license to me. Backtracked to their facility and had to help find my license, stuck between the pages of a boat parts book they had been using. Back on the road, noticed the truck only had 3/4's of a tank of gas ??. I'll think twice before I ever use U-Haul again!

Kevin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tzahi S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Very helpful

Vickie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly S. 
Évaluation :
2

My main problem is that they charged me for 2 days when I had the trailer less than 24 hours. There was no one there on Sunday when I dropped it off, so they charged me through Monday. When I emailed back, I was told "they usually go off the cameras to tell when you brought the trailer back". There was not a camera anywhere, I was actually looking for one because I wanted them to see me bring it back in case it was stolen. These were all parked behind an old gas station across the street from the rental place. Also, your system to check-in is awful. I've rented several U-hauls, and even though I reserve in advance and put in all my information, it always takes forever to check in. It feels like everywhere I go, it's their first time checking out a U-Haul, and I've rented from several different locations. How can I walk up to a rental car lot and drive off with a car in 30 seconds, but it takes 30-45 minutes to get a trailer or truck that I've already reserved online?

jon P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

neil P. 
Non reviews have been submitted for this location.

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