Évaluations des clients Foster Auto Leasing Co

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Foster Auto Leasing Co

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Matthew L. le

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my only suggestion is to increase UHaul signage. I wasn't sure that I was at the right location until I went into the dealership where I picked up my UHaul trailer.

jim h. le

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your web process is terrible you need to fix it no flexibility very hard to change entries of choices very hard to use for local rentals it is 2019 get it fixed you are losing customers

Robert H. le

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Le client n'a pas laissé de commentaire.

Bradley H. le

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Le client n'a pas laissé de commentaire.

Susan B. le

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Le client n'a pas laissé de commentaire.

Leah G. le

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Everyone we spoke with was courteous and professional.

Catherine B. le

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There were no exterior signs indicating where a person should go for the pick up. Went k side the dealership, was directed around to the side, no one was there so had to go back to the dealership to find someone to again walk back. Exterior signs on the building and some way of contacting someone if they aren't at the desk area would be a huge help!!

RICK B. le

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Le client n'a pas laissé de commentaire.

martha q. le

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Le client n'a pas laissé de commentaire.

Cynthia G. le

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Sevices was good, just remember to ask questions about billing tried to charge for another day, but Megan was helpful. Thank you Megan.

Karmen M. le

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Megan the representative i spoke with was rude and unprofessional . I have rented several time with uhaul and never such a horrible experience. I work in healthcare with clients and I know you should never speak with a customer like she spoke. I respect uhaul but NOT Fosters Chevrolet in Sandusky Ohio. Please ensure no other customers have to deal with this rep. Thanks

Robert G. le

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Le client n'a pas laissé de commentaire.

Greg W. le

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Reserved an appliance cart and a set of pads. Neither were available even though the were confirmed 1 day ahead of time. Had to drive the truck to another location for the cart, never had the pads.

William W. le

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Le client n'a pas laissé de commentaire.

Dustin C. le

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Le client n'a pas laissé de commentaire.

Steven P. S. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

Beverly S. le

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Staff couldn't tell me if otherUhaul centers in town offered box recycle program. Sandusky is a small town not to be aware of services offered at other Uhaul centers.

ALEX P. le

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Easy drop off, was not informed about the need to take photos before dropping off key

michael w. le

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Le client n'a pas laissé de commentaire.

Alexander C. le

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I was surprised to receive a phone call from Lorton uHaul seeking the whereabouts of the trailer, despite the fact that it had been dropped off two days earlier at this location.

ALAN P. le

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Exactly what I needed

Michael K. le

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Le client n'a pas laissé de commentaire.

Betty R. le

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Le client n'a pas laissé de commentaire.

Ebony D. le

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Le client n'a pas laissé de commentaire.

Mitzi F. le

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Le client n'a pas laissé de commentaire.

Chris J. le

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Le client n'a pas laissé de commentaire.

Edward O. le

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Le client n'a pas laissé de commentaire.

Douglas H. le

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The people were friendly and helpful. The location was difficult to locate as it was part of a car dealership and only a small sign was visible from the road. Once in the parking lot, there were no sigs indicating where to go or what door to enter. I was able to locate it simple because I parked to ask and while walking to another door, I saw a UHaul branded hand truck inside. It was also frustrating to be asked for additional contact information and payment guarantees after I arrived. All of this should have been handled online when I reserved the equipment. Finally, while this is not a comment specific to the pick-up location, I found the reservation process to be cumbersome. In particular, I did not like having to constantly reject non-needed or desired purchases while going through the checkout process. I have always enjoyed using UHaul in the past, but this process is making me want to look for other options.

CRAIG G. le

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The lady was very nice.