I only had a phone number but no address for the drop off location. It took nearly 5 mins to get someone to answer the phone. I was then texted the address but told ALL I needed to do was to drive up, take pictures IF I wanted to, lock the truck & put the keys in the drop box. Later that evening I happened to check my phone & had an email or text stating I had to go online & follow the instructions on how to drop off the truck. I had to worry all weekend long that the truck was checked in or not. It was after 10:00 am on Monday, & a call back to the U-Haul number before I received a returned receipt. Also, as I returned it on a Saturday afternoon, had the location been open, someone else could have rented the truck & completed their move that same weekend. However, all this said, it was an easy, convenient location to drop the truck off. I just thank God there were other trucks there, otherwise I would not have known where to go.JUDITH S.
Customer Reviews for Fosters Breakdown Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Boyce, LA 71409
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 8h am à 4h pm
- Mer : fermé
- Jeu - ven : 8h am à 4h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.jason M.
Le client n'a pas laissé de commentaire.kimberly L.
Le client n'a pas laissé de commentaire.clarence W.
GPS does not find this location without a hassle. Fortunately someone was still there to assist with the uhaul rental. For sure don't try the after hours pick up.DAVID R.
The location served its purpose.Christopher H.
Truck cab was dirty when we picked it up. BrokenRocky P.
I picked the trailer up after hours - the trailer did not have a complete light hook up wire so I had to drive without lights to purchase one. Upon purchasing the needed equipment and hooking the lights up I discovered the right rear lights did not work due to the tail light was missing. So I drove the trailer back with partial lights and dropped it off at the pickup point because it was unusable. I returned a 2 day rental within 2-3 hours because equipment was unusable - I think I'm entitled to a full refund.Dennis D.
Shorted me on my deposit, I am not pleased with u hualJames A.
I cannot tell you the last time I met a nicer person! He was so helpful and friendly. I truly feel like God sent him my way!Tara R.
Have equipment ready at desired location/ and not have to travel to another location with no compensationRobert D.
Customer service on this day was PISS POOR! Please see reservation number 92569748.Tahisha T.
Everything customer service wise was excellent. The truck itself needs the front suspension seriously addressedjarvis J.
Truck was filthy inside and out. Gas on paperwork said half a tank. It was less than a half. Had to wait over half an hour to get truck because girl was at lunch and late getting back. Mr Foster was nice but not capable of cleaning truck.Charles Y.
I wasn't told that the location that I would be dropping my vehicle off at would be closed when I dropped it off. I was told at the location I reserved my truck at that I would be able to have a month free of storage for buying a one way. The place i picked up the truck at booked my drop off location at a place that was both closed and doesn't have storage.. so I was tricked to some extent into buying a truck I could have honestly done without.lucas B.
Le client n'a pas laissé de commentaire.christina R.
There was broken glass inside the trailer and it was very dirty. No extras, like dollies were available even though I had prepaid for them.oday L.
Inconvenient location. Not helpful. Truck was dirty. Didn't have the furniture pads I ordered.Kevin T.
Equipment located on a dusty field recommend equipment be cleaned out better before being picked upLionel C.
They are trying to help me get credit, Truck broke down and I had to rent to storage buildings to unload balance of furniture and never made it to destination.David C.
Le client n'a pas laissé de commentaire.EVANS M.
Make sure you have the right truck the customer reserves and don't tell a customer to go pick up a truck over 10 miles out of their wayMell S.
When we arrived to pick the truck up at 10:15am, no one was there. We had to wait 30 minutes in the hot Louisiana sun for someone to get there. This in turn put us behind in loading the truck and made us late leaving for our destination.REBEKAH B.
Fast Friendly Helpful Service!!STEPHANIE S.
I was scheduled to pick up equipment at one location. I was informed via text shortly before my arrival that the equipment was at another location in the opposite side of town Just very aggravating!!!!!PATRICIA B.
Le client n'a pas laissé de commentaire.LYNN R.
The location is extremely unseemly. I would never pull over to this place. It is like something out of a bad movie. The personnel were nice but did not fill out paperwork properly. Put in wrong address, misstated amount of gas in the truck.JESSICA Y.
Le client n'a pas laissé de commentaire.JEAN R.
I lived too far from this location. It was the closest UHAUL location for pick up. It is in the middle of no where. Staff was helpful.HEIDI P.
Needed the furniture pads that were ordered... since the location did not have a supply and none were on the truck, I had to purchase 60 $worth of blankets from local Dollar Store... U-Haul should refund that amount or give credit back to the bill...KEVIN H.