Évaluations des clients Four State Storage Leaseco LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Four State Storage Leaseco LLC

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KEVIN S. le

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Charged for a service when specifically opt out! When I returned the equipment, In the afternoon during normal working hours, nobody was there. Then I get a call 2 hours later with a late return issue! Poor Uhaul representation again.

Aaron A. le

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The csr seemed very preoccupied with something other than us. We were the only customers in the area, and the business seemed slow.

Luca C. le

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Wasn’t In the office when the hours Posted Showing they were open.

Jay M. le

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I was supposed to get 2 bundles of moving blankets ( did not have).. There was a lock on the back of the truck.. person behind desk did not have combination.. had to wait for her to get it 15min. I asked how to get the truck back in as it was fenced in. She said download the uhaul app but did not know how to use it.. How pathetic.. luckly a guy came right when I was trying to get in after the place had closed.. he had a key to use on the key pad to get in. Also 1 week earlier I had rented the same size truck from a different location.. the cost was half .. WHAT GIVES WITH THAT.. REALLY DISAPPOINTED WITH THIS TRANSACTION WITH YOU UHAUL THIS TIME TIME!!!!!!!

hope B. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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Le client n'a pas laissé de commentaire.

Purna P. le

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The mobile check in process is very confusing. There are some pre steps to do before checking out the equipment but what those steps are is not told to customer prior. If somebody is going to read this, please make sure that customer is informed at least 24 hrs so they can do the steps and not wait outside the facility waiting for it to open even though they had reservation for ealrier time.

Sanjeev V. le

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They're closed on Sunday's. You would need to have the U-haul app if you're return after business hours or Sunday to complete the return process. The location didn't have spare keys for vehicle, when I was returning it, I locked vehicle from inside instinctively before exiting and they said I'd probably need to spend $150 for damage charges to get vehicle unlocked because they don't have spare, they were even ready to charge me for 2 additional days before they finally had someone unlock it. I had to deal with U-haul area manager directly, make him several phone calls and emails requesting not to charge me and explaining the situation. In the end, I was only charged for what I should pay for rental period. But, the whole experience was bitter and I would never go back to this location to rent.

Kathleen K. le

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Le client n'a pas laissé de commentaire.

JOEL G. le

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I got switched to this location because the truck I wanted became unavailable at the original location. The woman from this location called me repeatedly asking me when I was coming, even though I had told her I was on my way.

John M. le

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Everything says that this location was open until 6pm dropped off my rental at 445 and it was locked up tighter than Fort Knox. Hopefully this was just a 1 time occurrence or maybe this location needs to update their hours in uhaul.com and the various other outlets

Zachary P. le

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Le client n'a pas laissé de commentaire.

Juan M. le

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Excellent service.