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This was not the dropoff location I agreed upon when I pickup up the truck and made the reservation. Wayz took me many blocks from it and had trouble finding it. No Uhaul sign to be found and thought it was the wrong place, especially in the dark. Once I realized it was the place, the dropoff was fairly easy.
Lazy representative, van had dirt and dust on the inside. The guy has his own personal belongings inside the van which we had to wait for him to remove. Would not let us drop it off at another local location.
The site I requested to pickup was changed -- OK, but it didn't have all the equipment I needed. I had to go to a different site to get the blankets and dolly. More time and more miles. Delay When reservation was moved by the schedulers they changed my reservation return date from 8/20 to 8/19. It caused a big issue -- I didn't not request the change, but spent an hour on the phone with customer services who kept saying "I had requested the change, when I had not."
