Customer Reviews for Frankie Hunt
(Concessionnaire U-Haul dans le voisinage)

49 évaluations

106 Hall Rd   Easley, SC 29642
(Lighthouse Baptist Church)

(864) 343-8224

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h30 pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(864) 343-8224

106 Hall Rd
Easley, SC 29642
(Lighthouse Baptist Church)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h30 pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

6X12 van trailer roof leaked. Cargo got wet in rain.

James C. 
Évaluation :
4

The site manager was very accommodating and responsive to my schedule. I would definitely rent from him again.

Christopher P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric R. 
Évaluation :
5

This location was chosen due to the location to my home but I am so glad I did. Mr. Hunt was very nice and helpful. The truck was clean and very nice and relatively new. We only moved across town. The whole experience could not have gone any better. I am very pleased.

Ralph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacqueline B. 
Évaluation :
5

Very professional and kind to deal with.

Tiffany S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
5

Frankie was great, I had issues with the app with self check in and just gave him a quick call and he had me checked in under 5 minutes. He was flexible when ai needed the truck for some extra time and even let me park my car at his location for the day. Highly recommend. The app does need improvement.

Lance G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles T. 
Évaluation :
5

Nothing great service

Joey G. 
Évaluation :
3

Overall experience was terrible. Original contract had us picking up the truck in Anderson. The rental truck was not there and no one was onsite. Called the 1-800 number for help and was on hold in excess of 39 minutes. While waiting, someone approached us in a car, got out of their car and approached our car and tried to complete an illegal drug deal. The Anderson location is very unsafe and a poor reflection on your company.

Bryan B. 
Évaluation :
5

The uhaul website is very frustrating to use. It is difficult to control what equipment you will get and where. I requested a 15' truck in Central, SC and instead got a 20' truck in Easley, SC. I understand that trucks move around and are hard to pin down, but if a reservation can't be satisfied, I would rather the website show me a list of alternatives instead of picking one for me automatically. I had to try my reservation a few times before I could get one in a reasonable location. Frankie was great though.

Ben S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie W. 
Évaluation :
5

He was very nice. We had no problems. My dad died and we needed the truck more days than planned and he was awesome about it. I will absolutely use his services again! Thank you so much....

Donna M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alison T. 
Évaluation :
4

Nice, educated staff.

Phillip S. 
Évaluation :
3

This location looks pretty rough. No one at the location. It looks like it's only a drop off for your equipment.

PAUL M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Mattias M. 
Évaluation :
5

Super people to work with. Have rented here before, would do so again and again. Je la recommande fortement.

Alan L. 
Évaluation :
5

Mr. Hunt went above and beyond to take care of our needs, very pleased with this uhaul dealer, a pleasure to deal with and will be using him when we need another uhaul. Thank you for making our move less stressful!

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
4

For our first time this experience was fantastic.

Joe V. 
Évaluation :
5

Manager of location was great. He was very helpful in getting us a smaller sized vehicle that we needed.

Elizabeth B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donna W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donna W. 
Évaluation :
5

I was suppose to get a 50 refund due running to two different locations

David L. 
Évaluation :
5

Great job!

Candance J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matt D. 
Évaluation :
5

Mr. Hunt provided excellent customer service. He was very friendly and explained everything clearly. I will be using him in the future should a need arise.

Tammy L. 
Évaluation :
1

The address is wrong it takes you down the road. Your customer service is not good its slow and I had to go through multiple people and repeat myself. To top it all off the person to deliver my keys was no where near and I had to wait over an hr for them to get there. I was promised a 50 $refund and never got it. Uhaul has been one of the most time wasting and biggest headaches I've had in 2021 so far. So thank you for starting my year off like shit.

Justin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick W. 
Évaluation :
5

Awesome service!

SONYA W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katherine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

thomas r C. 
Évaluation :
5

The service that I received was great, very fast the equipment was in very good condition and I would definitely recommend a friend to go to this location if they needed a moving truck.

DANIEL R. 
Évaluation :
4

Check in was very quick and easy. The guy at this location was super friendly

David W. 
Évaluation :
1

Frankie Hunt was very helpful and a good representative of the company. He was the only positive in this entire rental experience. I was diverted to Frankie's location when the truck I needed was not available at my chosen rental location. Frankie's location was 30 miles away from my chosen site which added 2 hours of travel time to pick up and return and cost me 60 $in mileage and 12 $in gas that I should not have had to pay. When I attempted to reach some type of compromise with U-Haul over this situation, no "meeting half way" was offered. I either return the truck 30 miles out of my way and incur the extra mileage and gas cost or be converted to a on-way rental and be charged double the rental rate. This is not the experience I expect from U-Haul.

David C. 
Évaluation :
3

GPS directions were a little sketchy. They didn't reflect the actual location.

Joseph H. 
Évaluation :
5

Mr. Hunt was absolutely wonderful, especially given the short notice reservation. I would definitely reccomend any u-haul user to use this service provider for their moving needs. Merci.

Jamonique W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blix R. 
Évaluation :
5

Frankie is awesome and thorough. He cares for customers and takes the time to get it right. Strongly reccomend this location!

andrew C. 
Évaluation :
5

We had a great experience with Mr Hunt. Awesome customer service! Very clean and well maintained van. We will definitely recommend anyone we know ... and we will be calling on his location again on our next move later this year! 5 stars!

Steve C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stan H. 
Non les évaluations ont été soumises pour cet établissement.

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