Évaluations des clients Franks Texaco

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Franks Texaco

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justin O. le

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Le client n'a pas laissé de commentaire.

john R. le

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Le client n'a pas laissé de commentaire.

john W. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Both the pick and drop off staff were professional and helpful. We were well taken care of on the drop off.

James L. le

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Le client n'a pas laissé de commentaire.

Alfred F. le

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Nice and easy to work with,

James R L. le

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Le client n'a pas laissé de commentaire.

Cody W. le

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Don't tell me I have a location set up and then when you send my confirmation text, you change the address to somewhere almost an hour away from where I live. The first location was about 15 minutes and the second was about 45 minutes. I shouldn't have had to pay for mileage for that, but it is what it is.

janice S. le

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Worst service ever! Advertisement fraud also! I will never rent from uhaul or recommend them!

Travis W. le

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Very accommodating staff at this location. Will use in the future.

fran B. le

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Customer service was awesome!!!! 5 STARS!!!!!

William B. le

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friendly business.... nothing else to say. Good job.

Graham S. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

James R L. le

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Le client n'a pas laissé de commentaire.

Quindell D. le

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Le client n'a pas laissé de commentaire.

james K. le

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Le client n'a pas laissé de commentaire.

Rick G. le

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Le client n'a pas laissé de commentaire.

Gordon G. le

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Le client n'a pas laissé de commentaire.

Frankford M. le

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Le client n'a pas laissé de commentaire.

Frankford M. le

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Le client n'a pas laissé de commentaire.

Adam D. le

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Quick and Polite service. Very helpful.

dale G. le

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great place to rent truck. franks texaco was very friendly and only took a short time to get paper work done and truck on the road

Maryanne M. le

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The store owner was a terrific help to me. There was a road closure which delayed my getting to him on a Sunday afternoon. He waited for me keeping his shop open and guiding me what alternate routes to use to get to him. I highly recommend this provider!

Taylor F. le

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The guy that was there at the time of pickup was very helpful and thorough. He helped me get hooked up and checked the coupler, lights and safety chains.

Mark L. le

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Very convenient

glen S. le

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We were supposed to pick our rental trailer 4x8 in Charleroi pa then was told to go to Brownsville pa to pick it up then told to go to Smithfield pa to get it which is about an hour and a half away and they give us a bigger one which we did not want. That was a total mess

Chester S. le

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Le client n'a pas laissé de commentaire.

LEEANN K. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

James L. le

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Le client n'a pas laissé de commentaire.

JIM S. le

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Nothing completely satisfied

James L. le

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Le client n'a pas laissé de commentaire.

john B. le

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Fast friendly a regular guy

Louis S. le

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Le client n'a pas laissé de commentaire.

Dean H. le

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Le client n'a pas laissé de commentaire.

lisa L. le

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Le client n'a pas laissé de commentaire.

JAMES L. le

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Le client n'a pas laissé de commentaire.

rick G. le

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Le client n'a pas laissé de commentaire.

David F. le

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Place was messy and the old guy was tech challenged.

Garrett M. le

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Booked an 8AM pickup online the night before pickup. When I arrived the gentlemen in charge didn't show till 9ish. A bit of time wasted but over all a good experience.

Elaine K. le

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Le client n'a pas laissé de commentaire.

DAWN S. le

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Driver side mirror did not want to stay extended, after multiple times pushing it into place did stay at end of drive. Mentioned this to drop off site.

Thomas C. le

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Le client n'a pas laissé de commentaire.

Gary L. le

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Le client n'a pas laissé de commentaire.

Jarrett C. le

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Very professional people. Very efficient.

jennifer B. le

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Great first time using a uhaul! Would come back again!

ADAM H. le

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Great customer service! I highly recommend this U-Haul location.

donna W. le

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Le client n'a pas laissé de commentaire.

Leeann K. le

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Le client n'a pas laissé de commentaire.

David S. le

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There are other, more convenient locations in Uniontown, PA that would have been more accessible for Pick-Up.

Michael V. le

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Truck was clean but broke down on us several times. This was a military move and was the worst move we have ever experienced. Feel free to call 340-398-9951

Andrew S. le

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Le client n'a pas laissé de commentaire.

michelle B. le

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Le client n'a pas laissé de commentaire.

FRANK L. le

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Le client n'a pas laissé de commentaire.

Daniel F. le

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Le client n'a pas laissé de commentaire.

Georgette P. le

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my u haul was reserved for a location in Carmichaels Pa and when I got there they did not have a u haul available so I was instructed to call customer service who transferred me to traffic control who stated that he had sent me a text with the changes but did not do so and told me that I would have to change my moving date if i couldnt make it to the new location. i was very displeased with my experience

RICK R. le

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Le client n'a pas laissé de commentaire.

Chris C. le

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It took an hour from the time I arrived to pick the truck up to the time I was able to get on the road. Then the milealge was 54,000 miles over what the co tea t stated. Now I am trying to get my refund of $136.00 for over mileage. This is a Joke!

FLOYD C. le

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The location was very convenient since it was about twenty-five miles away and there are three locations closer to my former apartment that would have worked better. That is an issue with U-Haul as a company, though, and not Frank's Texaco. Service provided once we arrived there was excellent and fast and the staff were all very polite.

RICHARD H. le

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Le client n'a pas laissé de commentaire.

William V. le

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Le client n'a pas laissé de commentaire.

KIRK H. le

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Le client n'a pas laissé de commentaire.

John T. le

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Le client n'a pas laissé de commentaire.

margaret S. le

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Thank you. We were very pleased with the truck and service.

Mark F. le

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Very friendly and efficient.

TINA H. le

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I know I put the location wasn't clean and inviting but I have dealt with this garage for years and it is your typical local community garage and it's run by 2 brothers (has been forever) and it may be not "clean and inviting" but they are honest, hardworking guys and I chose to return the U-Haul there other than someplace else.

Melvin L. le

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Le client n'a pas laissé de commentaire.

patty S. le

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Nice people

LINDA D. le

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Nothing

Cheryl R. le

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the owner was very good and knowledgeable of the way the uhaul system worked and very helpful with a little problem i encountered from the place i rented truck from.

jeanne M. le

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Le client n'a pas laissé de commentaire.

DEBBIE D. le

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The guys at Franks Texaco were super nice and right there to help me out. No problems at all!

William B. le

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Le client n'a pas laissé de commentaire.

ERIC Y. le

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Extremely professional and efficient! Highly recommended!

LLOYD F. le

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Le client n'a pas laissé de commentaire.

BRET M. le

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This location was one of the filthiest and most disgusting places ever. It required walking out into a grass and weed filled field to pick up the trailer. After picking up the trailer my son came home with chigger bites covering his feet and legs. It later required a tip to Urgent Care due to his feet swelling up and nearly becoming infected. I would never recommend this location or go to this location ever again.

James N. le

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Le client n'a pas laissé de commentaire.

Cathryn A. le

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Have the right equipment and knowledge to enable the lights. We ordered a 4 x 8. They didn't have it and we had to get a 5x8. This cost us more in gas. They also didn't know how to hook up the lights. My husband luckily was able to get in touch with an electrician to figure it out

TERRY V. le

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Le client n'a pas laissé de commentaire.

NATALIE E. le

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Le client n'a pas laissé de commentaire.

Paul H. le

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Very polite and helpful.

LARRY F. le

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Le client n'a pas laissé de commentaire.

burt P. le

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the owner was Barry and his help and expertise with the equipment were excellent. I was extremely pleased with the entire process, from beginning to the end.

Benjamin G. le

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Le client n'a pas laissé de commentaire.

Dodie P. le

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Made this a great experience!!! Thank you

oyemayowa A. le

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Le client n'a pas laissé de commentaire.

ALEX C. le

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Le client n'a pas laissé de commentaire.

justin T. le

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owner was very pleasant to deal with

Sebastian M. le

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Le client n'a pas laissé de commentaire.

JOE V. le

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Le client n'a pas laissé de commentaire.

DAVID G. le

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Good day, I pray you and yours are healthy and happy this fine day. My experience with this particular U-haul location was very favorable; however my experience with U-haul itself left something to be desired. When I called to reserve the truck I was asked if I knew where Smithfield Pa was, and I told the operator that I did. So I thought the truck I was renting was there. When I got to that location I was told there was no truck reserved for me there. The owner called around and found that I truck was reserved for me, however it was located at Hopwood, PA, I had already wasted enough time in trying to find where the truck I rented was, so the owner of the store I was at rented me a smaller truck. Also of note here is I was told my rental fee on the phone when I called was going to be $22.95 dollars a day plus mileage. The smaller truck I ended up with started out at $75.00 for eight hours because it was on a Saturday morning. Eventually I got a $29.00 dollars a day plus mileage for the three days I needed it for. The operator of the Hopwood location told the dealership I was at that they called me and left a message for me. However no message was on my phone nor was there an email confirming that they were going to provide me the truck I needed. I also have caller ID on my phone and there has never been any call from them on the caller ID………………. This whole experience was very exasperating and stressful with the exception of the franchise where I did get the truck from. But if ever I did need to rent another truck, I do not know if U-haul would be high on my list of possible vendors. Thank you, David L. Grassel

CHRISTOPHER A. le

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Le client n'a pas laissé de commentaire.

NICOLE B. le

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Le client n'a pas laissé de commentaire.

ANNETTE B. le

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Le client n'a pas laissé de commentaire.

ROGER LANE O. le

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Le client n'a pas laissé de commentaire.

Linda T. le

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Le client n'a pas laissé de commentaire.

KERRY C. le

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after getting drop of location from Joelenes I drove there and an attendant came out and said very rudely "you're not dropping that truck here" I said that i had planned to since this was the address that was given to me by the renting uhaul dealer. She said "well its to big and you cant leave it here" I said ok well can you direct me to the next nearest uhaul dealer? She said she didnt know where one was and that I would have to call uhaul myself . She was very rude and gave me no help on where i should return this 26' truck. I called Uhaul and they then directed me to a nearby station a coulple miles away. The rude attendant worked at the sunoco station on 208 Mansfield Blvd, Carnegie PA 15106 I would never deal with them again.

TERRY T. le

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Le client n'a pas laissé de commentaire.

Donna B. le

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UHaul was not open when I dropped off the truck.