Internet listings for hours were inaccurate. I had to call around several places only to find they were closed. Ended up getting ahold of UHaul national hotline to get me connected to an office.ANDREW B.
Customer Reviews for Freeport West Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Clearfield, UT 84016
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 7h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service.JOLEEN J.
I was incorrectly charged an additional 80 $for a truck I returned full. Please refund the amount.Cody I.
Le client n'a pas laissé de commentaire.SEAN W.
Nothing. The customer service was above and beyond. I called looking for boxes & ended up deciding to rent from that location (w freeport) mainly due to the fact that I love the guy working. Unfortunately I don't remember his name but I will be telling everyone about him & his kind soul. He was the best.EZEKIEL S.
Le client n'a pas laissé de commentaire.MICHAEL H.
Excellent service. Helped me hook up the trailer and explained how everything worked. Made using the trailer so much simpler and gave me confidence when using. Thanks for your assistance!Darwin P.
Alignment on the truck was off. Driving around 50 mph would cause the truck to begin to fish tail. There were obvious issues with handling at lower speeds as well, im just surprised that Uhaul would allow a truck like that to even be rented out.HAROLD G.
Le client n'a pas laissé de commentaire.Chris S.
Le client n'a pas laissé de commentaire.Stephen P.
Le client n'a pas laissé de commentaire.JAMES N.
Le client n'a pas laissé de commentaire.Spencer B.
Le client n'a pas laissé de commentaire.TATE T.
Le client n'a pas laissé de commentaire.Karen R.
Le client n'a pas laissé de commentaire.Jacqueline C.
Explain how to hook-up and un-hook the trailer. We had to unhook the trailer by ourselves and had no idea how to, since it was hooked up for us at pick upNATALEE H.
Le client n'a pas laissé de commentaire.Jon L.
Le client n'a pas laissé de commentaire.NICHOLAS D.
I want to say that this was the best customer service by far from any Uhaul facility I've experienced in the state of Utah. The gentleman that helped us at the Freeport Location was outstanding. He was top quality in his customer service. Friendly, helpful and made our rental experience very enjoyable. Merci encore.Leslie B.
Friendly service. Everything was ready to go.Brett M.
Roger and Patrick were super friendly and very helpful. I'll rent from here again!KIMBERLY L.
Le client n'a pas laissé de commentaire.ANDREW C.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.DUSTIN G.
Le client n'a pas laissé de commentaire.JOHNNY V.
Le client n'a pas laissé de commentaire.Vaisou P.
I've used U-Haul multiple time and have enjoyed the convenience, efficient check-out/in, and overall good customer service. Not one of those descriptions apply to this location. When checking out the truck, the service rep could not answer any questions about checking the vehicle in after hours. When I returned early, the same rep was equally in helpful. After checking my text I was able to work through checking in my vehicle. At that point I saw the final price and the rep had charged me for safe move, a dolly, and moving blankets. I received none of these items. They were not disclosed to me when I rented the vehicle. When I asked the rep about this he told me I needed to call another UHaul dealership to get it fixed. When I called them that said that they had nothing to do with the Freeport location. They recommend that I call 1800UHaul. Have been sitting on hold for 45 minutes. This has been the worst Experience I've had with UHaul. Clearly this is a location problem. I would highly recommended avoiding this location. Update: Finally got someone at national to care. They sent a message to the regional rep. He reversed half of the false charges and called it good without talking to me..... Horrible experience all the way around.Curtis K.
Le client n'a pas laissé de commentaire.Rachel C.
Roger was a pleasure to work with. Very helpful.AMY RENEE D.
Le client n'a pas laissé de commentaire.ALEXANDRU P.