Évaluations des clients Freeway Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Freeway Storage

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Celestina W. le

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Easy pleasant and kind service

Bettina K. le

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Very kind staff, many thanks!

Joseph M. le

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Le client n'a pas laissé de commentaire.

bob b. le

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Le client n'a pas laissé de commentaire.

Jon M. le

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Le client n'a pas laissé de commentaire.

Dana M. le

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Customer service was beyond excellent!!

Valerie E. le

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Le client n'a pas laissé de commentaire.

James F. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

Daryl J. le

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Le client n'a pas laissé de commentaire.

fred s. le

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When I went to rent a truck, the manager, Mr. Blanchard, was rude and insulted both our town and me as well. We made an agreement for when I would pick up the truck on the weekend, which he later said I did not follow his instructions and called me STUPID and went into a tirade about how I needed to be a better person and not yell at his yard person who was also rude and threatened me when I yelled at him for demanding that I move my van where Mr. Blanchard told me I could park it and acting arrogant and disrespectful to me! I have used Uhaul for many years and always had a great experience but the personnel at this facility were the worst public relations people I have ever dealt with. They all need to have some serious training on how to treat customers or better yet, be REPLACED with personnel that are public friendly and not rude and disrespectful to others.

Denise B. le

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So nice

Anthony b. le

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Great service and availability.

Ken H. le

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I tried to return closer to home but could not, not sure why Uhaul did not offer my local place, the place did not open til 10 am on a Saturday, then closed for lunch at 1 pm. Lunch hours were not posted on sign so I had to wait. Staff was ok, sign said wait in vehicle, but I had to go into office.

Jessica S. le

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Extremely friendly staff, very quick service. I needed a U-Haul unexpectedly and they had just what I needed in stock. Thank you for you location in a small town.

Lou C. le

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Outstanding customer service. I was in and out fast. The crew at Freeway Storage are awesome. Thanks guys. Will definitely use them again.

Janine D. le

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Best U-Haul experience ever. I had a very stressful move out of storage and Christopher and his assistant were the most professional, kindest people I could ask for. Unfortunately I became a nightmare customer (NOT intentional!), as I didn't have the correct tow adapter, returned the trailer at the last minute etc. Still, Christopher never missed a beat, and he made it all easy despite my making it harder for him. I'm a loyal customer now and wholeheartedly recommend this place to anybody. Easy process, awesome staff, equipment in great shape. What more could we ask for?

Melissa M. le

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Very clean ,secure and well worth the price

Harold C. le

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Le client n'a pas laissé de commentaire.

johnnie R. le

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The lady that rented us the trailer was not very friendly or professional at all no people skills and very very rude. She was not trained very well she did not tell us about a 60 dollar deposit. She did not even tell us the correct amount. When I went to pay she told me 24.95 was the total she ran my cars and then I noticed the larger amount charged. After a verbal confrontation with her we left dissatisfied. I contacted the 1800 number she gave us and was transferred to Nikki a local area management I assume. After conversating with her i was told tondrive thw trailer to a different location for dropnoff or return it after they close or before they open meaning i don't get the full use I paid for. I did exactly what Nikki asked and returned the trailer at 9 am 1 hour prior to opening and 4 hours earlier than I paid for. Nikki stated for me to take pics and send them to her then call and she would give us a discount and refund our money. Well she didn't check me out for 40 mins after I spoke with her and she never gave me a discount. I contacted her 2 times about it and she blew me off and never responded back. I am going to dispute this with my card holder if not made right. Failure to inform a customer of all charges is illegal.

Stephanie H. le

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Personnel was very fast and friendly. He was able to unhook my trailer in a timely manner and was very inviting

Mark S. le

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To do I was overwhelmed with the service and professionalism would be an understatement !! Prompt, courteous and above all caring service at the Yreka location. Christopher Blanchard is an incredible ambassador and kind leader ! The woman who was learning her craft was so polite and amazing. If you’re smart you’ll clone both of them and sprinkle their “copies” at every UHaul location. Nothing beats an event when a customers expectations are exceeded beyond his brain capacity !! That crew makes your brand ! Thank you. MS

gerald o. le

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Again awesome service

gerald o. le

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Awesome service