Évaluations des clients Frisco Paintball
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Frisco Paintball
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Peter W. le
There was nobody there to help me when I couldn’t get my location to be recognized and when I called I was I hold for 30 min before hanging up. I had to come back a few hours later, revise my pickup time.
Salvatore L. le
The app leaves much to be desired in terms of connectivity, clarity, specific geographic instructions. Further, more signage to support the app and locations of drop boxes, etc. is needed.
William L. le
Good customer service, location and price.
Crystal R. le
Called me ahead and time, asked a few questions and Rick realized I could save some money by doing an intown rental. Online I didn’t see that option and the site had me dropping off at a different location. So thankful! Very honest, would highly recommend
cynthia D. le
Remove online return and change back to the old way.
Kristopher R. le
I was charged a cleaning fee when the truck was clean I also was charged a gas fee I returned with the same amount of gas when I picked up and I also was charged a extra fee for bring it back late I was informed it was for 24 hours
Mark B. le
This was a great experience. They were awesome and will definitely rent trailers from them again.
Robert G. le
Location had Uhaul like a side business. There was not sufficient staff to attend to Uhaul customer’s b cause they are busy with their paintball parties
mike P. le
Windshield filthy, cab dirty, fuel tank was not full and they said it was. I have pictures! Absolutely worst rental Inhave ever made
Thomas G. le
Make sure the cargo bed is clean
robert D. le
24/7 process to long. GPS said not at location for 10 minutes, when was. Pic of license has to be almost perfect, or not recognized. Just have a code for pickup if you have already checked in with staff. Truck was great though
Michael G. le
Make sure the trucks you rent out are in Good condition and SAFE! My truck had a cracked windshield My truck had the worst steering wheel alignment My truck had a ton of damage My truck DID NOT FEEL SAFE TO DRIVE AND I SHOULDNT FIND THIS OUT AT THE TIME I GO TO PICK UP THE VEHICLE!!
Benny C. le
I appreciate the online check in process, the only reason you didn’t get five stars is because there was never anyone there at the location for me to talk to you. But I will use your service again and next time It will be 5 stars because I know that nobody is at the location.
Robert M. le
My bill was originally wrong but I was issued a credit promptly so I still gave you a perfect survey.
Eric H. le
Personally, next time I would pick a true Uhaul location. This was part of another business and the uhaul hours were almost nonexistent. Very difficult to reach live person for questions and the people working there really didn’t seem to know anything about uhaul or procedures,
Bryan W. le
Nothing, everything was perfect
Julio J. le
Dirty equipment and operator seemed to not care about a question that I asked. Charging per mile is ridiculous for a local move
Phillip A B. le
One of better Uhaul experiences.
Aaron S. le
Thank you for being there! Used you many tines
Greg R. le
They never called to schedule like they said they would I went to pick up and even though I had a reservation number it wasn't scheduled. They didn't have the vehicle. I had to go to another location. It took am hour and a half to get it
Ann H. le
Nothing at this time.
Gregory S. le
Love the 24/7 rental option.