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Paul Griffin
Customer Reviews for Fruitland Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly and helpful, very nice customer service.
TRAVIS GEISLERI received a text from Uhaul stating that I hadn't returned my equipment and I was being charged late fees, even though I had returned the equipment three days before on the day I was supposed to. I spoke to a Uhaul representative and she was going to contact the place I delivered the equipment. I am waiting for someone to call me back to have charges removed from my credit card. Horrible experience. Very disappointed.
Melaina BoydVery friendly I would use again
Ed HessThey were extremely helpful & friendly. Answered all of my questions and made sure we had everything we needed.
Carrie PattersonSteve was friendly and there was no waiting
George DickersonSteve and Pat were extremely kind and helpful. I would definitely rent from their store again!
Sara DannerCustomer service was EXCELLENT!
Brenda BradleyVery friendly & happy staff.
Linda MoanderDid the on-line pick up - went very well. Nice newer, clean truck.
Terry SchwabThe staff at Fruitland Hardware was wonderful. They were so helpful and caring.
Margaret GieselmannOnly had to move 2 1/2 miles. 10 foot truck that we got was to small (had to make several trips) , but 26 foot truck was way to big bc the street I moved to was tight.
Teri BeattieSteve was very pleasant and helpful.
toni villagomezHighly recommend
Jeffery BatsonThe owner where I turned in the unit was a very friendly knowledgeable man. Very helpful.
Brittany CollinsworthThe gentlemen who helped did a very good job in getting disconnected
Donald BlankenshipNice and helpful guys!
Robert WadeGas tank was barely a 1/4 of a tank. We had a lot to do in little time so having to add gas before leaving town was frustrating.
Gina SiglerNothing, it was great. Maybe have a light by where the uhaul keys are dropped off.
Renae MortonI see nothing to improve at the Fruitland location the folks there are wonderful help you with a smile and make sure you are well taken care of excellent experience will definitely go there again
KELLY JOHNSONThe employees at Fruitland Hardware have been so kind and helpful. Very prompt. It was greatly appreciated!
Allison WebberMy experience with Steve at Fruitland Hardware in Jackson, MO. could not have better. He went the extra mile to make sure I got what I needed, when I needed it and supplied me with some additional miles. Give the man a gold star!
Dave PendletonThe truck was leaking power steering fluid upon arrival at the pickup location. The gentlemen working there were very kind and attempted to fix the leak. They worked quickly and kept us posted on what they were doing. The leak was not their fault at all so we don't blame them, but it would have been nice if whoever had sent the truck had found it first.
Allison WebberVery good customer service!
Jason LowryThe trailer needed new tires, so they got them put on immediately and we were able to hit the road. Best customer service ever!!
Dani DunnAgent Was Excellent To Work With. 5 Starsp
ANDRA JOURNEYConvenient location. Everyone working here was helpful and friendly. Great group to work with. 3rd time in 3 months I've rented from uhaul to move my children to and from locations. Checked in online, and in person. Will definitely come back again.
Joe PerezThey do an excellent job with customer service and communication! A+
RONNIE WARRENThey are very helpful and polite. A good place to do business.
David KiefferGreat customer service and great personable atmosphere.
David KiefferMost helpful, return was easy and fast.
Wade ParksThey are always very helpful friendly.
David KiefferThis location does a great job! Will definitely recommend them to a friend.
DAVID KIEFFERThis location was very friendly and easy to work with. I will start renting truck from this location. Easy checking truck out and easy checking truck back in
Stephen BarnhartThis location is great. Very personable and helpful. If I decide to use U-Haul in the future I will be working this location.
David KiefferGreat job
shauna watsonAgain, this location was very good and answered all questions thoroughly.
Larry DeckerThis location is there best. Steve is a great hardware store owner he has the market cornered on customer service. His staff is the same.i will always use this location
shauna watson.
CLIFFORD MCKIDDYExcellent location, friendly staff.
ANTONY BROWNVery nice guy went out of there way to do everything they could do get me what I needed and to get me the best deal ever
Charley NeeleyNothing. The pick-up location was very helpful and friendly.
JOSEPHJAMES VITALE JRThe drop box for the key was not in an obvious spot and I had to go back a second time to leave the key. The gentleman working there said it was going to be attached to the bldg so it could be easily spotted.
Michelle EdgellThis was hands down the best uhaul rental experience I have ever had. The guys at fruitland Hardware were amazing, kind, and went above and beyond to make sure I had an excellent moving experience. I will drive extra and pay extra to use their service for future rentals.
Lucas CollierGreat attitude, helpful and great to deal with in all aspects.
RANDAL NEACEEasy drop off. Great staff. Highly recommend.
KARLTON MILLERI made a reservation on the U-Haul website 2-3 weeks ahead of time and the pick up location called the day before the rental to say they did not have the trailer size I had reserved nor could they get it. I had to use a smaller trailer and was not able to fit everything in it. I now need to make a second trip to move my remaining belongings thus wasting an entire day and doubling the cost of the move. This is not the first time this has happened. Apparently U-Haul is good at taking reservations but not good at keeping them.
PAUL SCHELLI dropped my trailer off at this location and the transaction was handled very quick and efficient. The guy that I love the trailer gave me some good tips for a future rentals which I greatly appreciated. Very friendly staff.
DONALD CLAYTON