Évaluations des clients Ft Caroline Citgo

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ft Caroline Citgo

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Richard P.
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Le client n'a pas laissé de commentaire.

Michael S.
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Very nice staff and pricing

Dominic J.
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Very prompt with service and excellent customer service.!!

Daniel A.
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Le client n'a pas laissé de commentaire.

GRACE K.
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This was a very smooth and pleasant transaction. It was a pleasure working with John. The truck was waiting for me when I arrived, gassed up and spotlessly clean. I now look forward to my next truck rental and no doubt will gladly drive the extra distance to rent from this location.

Alexander L.
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Le client n'a pas laissé de commentaire.

Edward J.
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Le client n'a pas laissé de commentaire.

AYANNA D.
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Merchants were rude and didn't communicate properly

Clarence B.
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Le client n'a pas laissé de commentaire.

Sonja S.
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Very friendly!

Jeannette S.
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Le client n'a pas laissé de commentaire.

Alejandro A.
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Le client n'a pas laissé de commentaire.

DEBORAH F.
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They told me i could drop it off anywhere in California and that wasn't true

Deondra L.
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Le client n'a pas laissé de commentaire.

Jack J H.
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Le client n'a pas laissé de commentaire.

Lee D.
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Le client n'a pas laissé de commentaire.

DEANDREA M.
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Le client n'a pas laissé de commentaire.

Katharine B.
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The gentleman who gave me the keys for the online pickup was very kind and great to work with! Got my truck in less than 15 minutes!

Tatiana P.
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The owner of the shop was very helpful and kind during a very stressful moving day. Very accommodating and great service!

Quanelle B.
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Le client n'a pas laissé de commentaire.

Norma P.
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I wouldn't say the drop off location was inviting, but rather convenient for me.

Michael M.
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Le client n'a pas laissé de commentaire.

Jorge F.
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Le client n'a pas laissé de commentaire.

Lillie Y.
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Truck was clean and full when i got it.

Pamela M.
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Staff was friendly and easy access to location.

William P.
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Very courteous and helpful. Great people!

William J.
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No recommendation --- everything was great!

Lakenya B.
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Excellent customer service! Great overall experience.

Dawn H.
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Le client n'a pas laissé de commentaire.

Willissa G.
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Le client n'a pas laissé de commentaire.

Daniel A.
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Le client n'a pas laissé de commentaire.

Jesus H.
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Le client n'a pas laissé de commentaire.

Lamesha J.
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Work on communication skills. Many things were left unclear

Andrea J.
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Le client n'a pas laissé de commentaire.

james D.
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Le client n'a pas laissé de commentaire.

Richard S.
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Le client n'a pas laissé de commentaire.

Emmanuel A.
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Le client n'a pas laissé de commentaire.

Colby D.
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Le client n'a pas laissé de commentaire.

Austin B.
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Le client n'a pas laissé de commentaire.

Araldo P.
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the trailer was in good condition but one of the 3 DOT commercial light was off, not because LED was broken, the light was gone off, and another thing is absolute overcharge price for 3 hours late, the days of the rent i spoke with front desk guy and explained i was doing a trip to military base and maybe i have to be late for 2 or 3 hours, the guy told me "yes we will here till 5:30pm, and if we aren't just leave in some spot and chock the wheel" uhaul or this brand charge me for a complete extra day not good i also spoke with one another guy there and let me him knows, and that's i was OK to charge over because i know was late 3 hour, but not for extra day, its unfair and for sure. extra day and for 3 hours for good costumer who rent regular, not good, and extra day for the equipment sitting there, everyone will know about your ripoff rule for being late couple hours been charge for extra full day, and by the way next time will go with a private party they are more human and made mistake like me and not perfect on-time machines like you uhual or the this particular branch

Christopher B.
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Clean, work area and u-haul equipment

ina C.
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Very nice people

Chanda R.
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location was good for me. The truck was very clean and drove very good. I would use this location again. The man at the rental place was nice and showed me how to work every thing.

Monique B.
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Le client n'a pas laissé de commentaire.

Alphonso D.
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No complaints with the service but for the life of me , I don't know why U hail don't give military discounts to retired disabled military. It is what it is.

Querisha L.
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The customer service was Terrible !!! The Truck drove horrible!!

Alexis T.
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Prompt Service and Helpful

Scott F.
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Thus a Uhaul regional office personnel gripe. I reserved a 15' truck, at the last minute regional office call, said they did not have the correct truck size. Offered a 25' truck for the same price, but the truck burbs more fuel. W h at a joke, not happy!

Karen H.
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Le client n'a pas laissé de commentaire.

PRISCILLA S.
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The rental process was quick and easy, but the return needed minor improvement. The store was closed, when I brought back the trailer. I knew they would be, but I was not instructed that I would receive a text with a link and that i had to be AT the store to follow a link (in the text) to return the trailer. I do not live far from the shop, but did have to drop what I was doing and drive over, from another part of town to complete this process. Over all the experience was amazing. I just feel like there needs to be a different way to return because some people may have to drive further and would cause them great inconvenience. Will rent from here again. Agents were fast and friendly!

Luchima G.
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Le client n'a pas laissé de commentaire.

Faryn L.
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The only problem is I was told the rental would be between 70 and 80 dollars when turning back in it was over 120 dollars and I stayed under mileage and had fuel back to where it was when I got truck. I will not be renting truck from UHAUL again will find another moving company to rent trucks from for now own.

tiara F.
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Le client n'a pas laissé de commentaire.

John C.
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Le client n'a pas laissé de commentaire.

Arnold M.
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Le client n'a pas laissé de commentaire.

Tiffany B.
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Le client n'a pas laissé de commentaire.

Randy B.
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Le client n'a pas laissé de commentaire.

DJ P.
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Le client n'a pas laissé de commentaire.

JOHN C.
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Le client n'a pas laissé de commentaire.

Donna G.
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Le client n'a pas laissé de commentaire.

doris E.
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The service rep advised of all day rental ,when I got there it was listed for 4 hours and needed to be updated. Also the host said no smoking in the truck but smoke and ash was all over the inside of the floor,seats,and dashboard. I did mention so I wasn't charge. Truck was not clean as well.however overall I was satisfied with uhaul use of the truck.

Brian M.
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Don't charge someone two days for a truck and the equipment if you don't have equipment available the day it is s picked up. I had to pick up equipment the next day which caused us not to be able to start loading the day before when we picked up the truck At least you refunded me a day of the truck charge, but shouldn't have charged two days for the equipment when that refund was processed

Jason K.
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Le client n'a pas laissé de commentaire.

CAITLIN E.
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Le client n'a pas laissé de commentaire.

Miguel B.
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Le client n'a pas laissé de commentaire.

Elbony F.
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Le client n'a pas laissé de commentaire.

Shenita L.
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Le client n'a pas laissé de commentaire.

Michelle M.
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The owner (Johnny?) was unbelievably accommodating even when I showed up 2 minutes to closing time with no reservation. He could've been a total jerk about it and I honestly Couldn't blame him if he was. He was a perfect gentleman.

Barry W.
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The trailer worked very well & the service was very good .

CECILLE J.
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Le client n'a pas laissé de commentaire.

Galen F.
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I was completely satisfied.

dean W.
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Nothing. Great experience no problem. Made moving a whole lot easier when u know u are going to have the best service possible. I have used this location before and the reason I keep coming back

Stephen B.
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Le client n'a pas laissé de commentaire.

LAURA J.
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John Shami was a great help when dropping off...easy drop off.

Jonah L.
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The utility dolly we ordered was not in the truck. However, the truck was clean and well parked.

Tonya C.
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Le client n'a pas laissé de commentaire.

james J.
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shami is GREAT !!!! I couldn't get the MOBILE pick-up thingie to work , but he switched it to me paying him there, with NO ISSUE !!!! Great service, 2nd time I have used him, 5 STARS all the way !!!!!

Krista M.
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Greatttttt customer service. Thanks guys everything.

DANIEL A.
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Le client n'a pas laissé de commentaire.

James S.
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Can't think of a thing!

Crystal J.
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This location is more than I expected. The truck ran great. They made the process fast and easy.

Tarsha C.
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Thank you everything was professional even for last minute request.

Tonja B.
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i was charged the wrong amount for gas upon returning the truck the truck was on full when returned

Charity H.
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Great location. Professional service and the guy in the front (can't remember his name) was cracked me up.

Louis R.
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Staff was helpful, and processed my drop off very quickly! Great experience

Robert L.
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Everything was great.

Bessie C.
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Excellent service

Gregory W.
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Le client n'a pas laissé de commentaire.

Stephen H.
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nothing. everything was fine.

michael W.
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get a better interface appt

Walter M.
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All perfect great guys doingbgreat work

FREDRICKA W.
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Nice clean and the people were friendly

Aaron S.
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Provide correct information when renting I was told my card wouldn't be charged until I return the truck but I was charged the holding fee when i picked up the truck and then cost of me driving once I returned the truck. $195 for a $39 uhaul and a move that only took an hour. I'll never use another uhaul again.

Paul A.
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Exceptional service. All I needed to do was back up and they brought the trailer to me and helped with the hookup. I'll be using Shami's UHaul again.

Illia K.
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The order was transferred to another address at the last moment. I had to go 10 miles more to pick up my order made online.

Anita M.
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Le client n'a pas laissé de commentaire.

veniamin K.
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Le client n'a pas laissé de commentaire.

MITCHEL P.
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THEY TRIED CHARGING ME 2 XTRA DAYS ON TRUCK DROP.....IF YOUR GONNA HAVE 24HR DROP I THINK YOU SHOULD HAVE CAMERAS TO KNOW WHEN TRUCK WAS DROPPED.....I RETURNED MY TRUCK ON SATURDAY AND THEY WERE CLOSED AND WHEN THEY CAME IN MONDAY THEY CHARGED ME FOR SAT & SUNDAY.....NOT GOOD BUSINESS.....

John R.
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This was the most horrific experience I ever experienced in my life I'm just leave like that because I just think the system that I used still have glitches and it so I'm a give you haul a chance to fix the glitch and hopefully the next customer experience will be much better but eventually I did get a. U-Haul truck and move it just was the system that I use made the experience horrific but I can't say that at the end everything is been rectified slowly hopefully because I have some refunds supposedly to post back to my debit card a note to Uhaul do not contact Mr John because mine contract changed to myself the information is on the contract at the end but I still use Uhaul and I still love you how this is my second horrific experience if not Uhaul that make the experience bad you just sometimes get glitches it's sometimes you run across the wrong people the overall there are some great people what employees work for U-Haul at the end the vendor that I went to for U-Haul I give him a five star he was great in my customer service agent Miss Nancy who had to call Scheduling traffic on New Year's stay on the phone with me for over a hour to get me a truck and help get things for rectify so hooray for Miss Nancy thank you Miss Nancy Bervd and thanks to Fort Caroline Citgo in Jacksonville Florida for my truck and overall I thank God

Yomary A.
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Manager was extremely rude. He was trying to charge me $25 for clean-up since he claims "he found debris inside the truck when it was returned. Truck was returned clean and in good condition. When I told him that I was going to reporting, he said "come get your money and I never wanna see you again". I wl never do business at this location.

Non reviews have been submitted for this location.

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