Customer Reviews for Fuel Express
Location en tout temps  |  U-Haul Truck Share 24/7© Location

1925 13th St   Hempstead, TX 77445

(979) 399-5099

Heures d'ouverture de l'établissement

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Pour nous contacter

(979) 399-5099

1925 13th St
Hempstead, TX 77445

Services dans cet établissement :

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Make sure when you purchase something it's there. The dolly that I was charged was NOT on the truck

lakeitha T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kay B. 
Évaluation :
3

Not at this time. Since COVID 19 you have to do the 24/7 approval. It was a slow process for me. I would rather have been able to pick up the keys from a person.

Sandra P. 
Évaluation :
1

Ordered a 26 ft truck with three dozen blankets and an utility dolly. Got there and no blankets and no dolly. Girl working at home Fuel Express more interested in handling store customers than me. Talked with man on phone about items missing. He didn't seem to care about finding these items. He did refund my money. Called Uhaul about the problem. They weren't much help either. Said I could drive miles out of my way to get what I needed. They did find a location close, but no blankets or Dolly's at this location either. This is what happens when you rely on non-Uhaul branded locations to get your equipment. I have always had good luck with Uhaul in the past. This was the worst experience I have ever had.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lacus M. 
Évaluation :
1

Return the truck Friday morning and they did not check it in all week and gave the keys to Rosetta and she said her system was down and she would fix it when it came up they never did I still have not received a phone call

tye O. 
Évaluation :
2

When I dropped off the keys, I told the clerk at Fuel Express I was returning the truck. She looked in a camera to see where I parked it, told me thank you, and continued with a conversation. The next week I got a call from U-HAUL asking me when I was going to return the truck. I told them how things went, end of call. The next week I get a bill for turning the truck in late!

Carlton C. 
Évaluation :
2

The store employee didn't seem to know how to handle my reservation

kerrye O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

misty B. 
Non les évaluations ont été soumises pour cet établissement.

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