Amazing customer service and great people. Would definitely be coming back here to rent again. Jessica is the best!BRANDON R.
Customer Reviews for Full Service Diagnostics
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Apple Valley, CA 92308
(East of the Apple Valley animal shelter)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.James J.
Equipment (dolly and moving blankets) were not available, even though it was reserved and paid for.Dominic M.
Le client n'a pas laissé de commentaire.MARY D.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.Renato R.
Went to pick up a trailer that was reserved and when I arrived I was informed it was broken. I had reserved it a week prior why would I not be informed on the day of? I then had to rent a truck and spend more money on moving.ANTHONY R.
Le client n'a pas laissé de commentaire.Philip W.
Le client n'a pas laissé de commentaire.Robert B.
Give them a refund if you can't meet the terms of the contract.Jacob R.
Le client n'a pas laissé de commentaire.GINGER S.
Le client n'a pas laissé de commentaire.Adam S.
Le client n'a pas laissé de commentaire.JORGE C.
Le client n'a pas laissé de commentaire.VALERIE T.
Very friendly--someone backed up the trailer for me ;)Jennetta B.
Have dedicated staff that work the uhaul rentals instead of running there own shop and train the employees on how to rent equipment and use a printer. Truck was patched together piece of junk that had no fuel below the empty line and insisted that it had to be that truck I rented even though there were plenty of other units available.David P.
The workers were all very nice and professional. The truck ride was a little on the bumpy side. I would recommend to friends and family.Pam S.
The U-Haul representative behind the desk wasn't very knowledgable. She made mistakes in dealing with my credit card data. The errors made if difficult to purchase insurance.Thomas L.
SILL WAITING FOR HITCH HAD APPT FOR APRIL 27TH!!!Charles S.
Nothing always great service the gals are very nice, friendly, get up in and out quickly, waiting room and office is always cleanLEANN M.
Le client n'a pas laissé de commentaire.Brian A.
Le client n'a pas laissé de commentaire.ERICA T.
Le client n'a pas laissé de commentaire.Randall W.
Le client n'a pas laissé de commentaire.Schyler H.
Le client n'a pas laissé de commentaire.Engelberto C.
Very friendly and profecional service.ROY M.
Le client n'a pas laissé de commentaire.Adrian M.
Le client n'a pas laissé de commentaire.Valerie A.
Le client n'a pas laissé de commentaire.John K.
No recommendations for improvement, easy location to find, customer service very professional.Andrea S.
The most friendly staff everMilinda B.
Le client n'a pas laissé de commentaire.Ronaldo F.
Le client n'a pas laissé de commentaire.Marcos F.
Le client n'a pas laissé de commentaire.LEONARDO G.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Raylene A.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.donna K.
Le client n'a pas laissé de commentaire.Brian C.
Excellent customer service. !!!!Mark R.
Le client n'a pas laissé de commentaire.DaShawn P.
Le client n'a pas laissé de commentaire.Edwin R.
Le client n'a pas laissé de commentaire.ALEX B.
Great ServiceBrian C.
Truck was still hitched to trailer and upon loading, the top left wood slat was cracked that had blanket bag was attached to. And had to drive second trip because the tow dolly I had ordered was not available. Adding 300 miles to my mileage.Scott J.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Lawrence P.
The Apple valley location was great and the customer service was perfect!!!! The original location in ontario was the worst ever!!!! They called me the day before I was to pick up my rental and told me they would not have what I need for my reservation. This was A very big deal for me as my plans were to leave the next day. There was effort to help me. They said if I want one there was one in apple valley or big bear and I needed to go go and get the equipment. This was the worst ever customer service I have ever had with uhaul!!!! I had to drive three hours out of my way to get what I had reserved!!!! This was very poor customer service!!!Michael C.
Le client n'a pas laissé de commentaire.Anna O.
Le client n'a pas laissé de commentaire.ROBERT G.
I would say wash them when I got the truck it was dirty.Simone B.
Le client n'a pas laissé de commentaire.Daniela M.
The customer service sucked and the lady was rude when I complained about how much money I losted, she didn't care, and I didn't need her too, I was just expressing my experience. I will never rent or go to this particular uhaul location. Ever!!!Latrice P.
Le client n'a pas laissé de commentaire.Daniel A.
Le client n'a pas laissé de commentaire.Martha D.
The staff is so friendly and helpful will never go anywhere else!!! Toni the one in the office made it as easy and painless as possible. Thank all of youJESSICA B.
If u bring the truck back with more fuel, should reduce the overall price of the rental. They shouldn't b able to keep the extra gas that u paid for, and not get reimburse. Not cool, but charge me for going over miles.... kind of a RIP off...Deon D.
Le client n'a pas laissé de commentaire.Terry G.
Le client n'a pas laissé de commentaire.rebecca K.
Le client n'a pas laissé de commentaire.Maxinne V.
Le client n'a pas laissé de commentaire.Marty B.
Best experience everBrian C.
Clean, fast and efficient.Christopher S.
Le client n'a pas laissé de commentaire.Humberto L.
Le client n'a pas laissé de commentaire.Cynthia S.
Le client n'a pas laissé de commentaire.Elizabeth T.
Le client n'a pas laissé de commentaire.Pablo T.
I went 5 mi in the truck and they charged me 2,5 gallons of gasMark H.
Le client n'a pas laissé de commentaire.Elias Z.
The location was fine but the online service wasn't, I was basically forced to pay extra for the 14 $insurance when the site said I could choose the 5 $insurance. Everytime I tried it wouldn't let me move forward with the reservation unless I chose a more expensive insurance. A 19 $a day rental turned into 80 $+ for one day PLUS another 40 $+ for a second day PLUS another 30 $charge to my card after the truck was returned, 12hrs early.Tina A.
The trailer had a lot of dried sand and/or concrete. The previous customers did not clean the trailer very well. Also noticed license plates light also did not work later. ther than that, the trailer was easy to use.Hugo I.
Le client n'a pas laissé de commentaire.Tiffany B.
Le client n'a pas laissé de commentaire.Teresa G.
Le client n'a pas laissé de commentaire.TRACEY L.
Tell the office workers to be aware of their chatter. It was unprofessional. I didn't catch all of the conversation , but it had to do with working on a holiday. MLK It just made me uncomfortable that employees were complaining out loud. Just give them a word-they were professional other than that!Cliff N.
Le client n'a pas laissé de commentaire.Jerry Y.
Other then when I requested a truck and put it on hold a month in advance with a car towing device , the last day before I moved I got a call from corporate stating they could not do it at the location I was told it would be at with a conformation . So the lady from corporate told me I can pick up the truck at a new location and then go to Barstow for the other . I told her that is Unacceptable. She offered me more miles but no good as i ordered it over a month in advance. So I had to cancel and not move but put my stuff in storage. As a huge company I feel it was there responsibility to go get what I needed . Now that said I have used U haul for over 40 years . But I feel that I would have to find a company that is more together on things like this . Besides sending me confirmation on my order and on the last day telling me sorry .but you will have to be put out and go get it at 2 different locations . Just not proper Business . I don't think that I will be using you company again .Joe F.
Le client n'a pas laissé de commentaire.Debra A.
Le client n'a pas laissé de commentaire.Deanna B.
Le client n'a pas laissé de commentaire.Thomas P.
This location was open and helpful when my specified return location was closed with nowhere to park the truck.anthony D.
Best customer service. She was awesome!!Stephen O.
The people at this location are awesome... Very nice to work with.Enrique C.
I recieved a truck with no gas. I am not saying low on gas... I mean NO GAS!!! I had to wait for the owner to run and get had in a gas can to give me just enough to make it to the station. The gas light stayed on until I put enough fuel in. I had to go out of my way to put fuel in the truck and be charged per mile in doing so. I am still scratching my head on how things like this happen when you manage fuel consuming vehicles as part of your business model and have no fuel. I don't recommend this experience, I have no idea if this is a normal occurrence as this was my first time doing business here.Raynard C.
Le client n'a pas laissé de commentaire.Cynthia R.
Le client n'a pas laissé de commentaire.Reynaldo A.
Don't charge EZ Fuel for customers who properly refill your rental truck tankEric L.
Le client n'a pas laissé de commentaire.ATHENA N.
The customer service was fantastic!Elliotte F.
I think someone should walk around and check the truck with you when picking up.Timothy F.
Service was great. Fast process. Receptionist was very nice.Valerie H.
they were fine, but obviously not rented dolly in awhile as weeds were growing through it. That said I tried to rent on last week and UHaul Corp screwed us , no one way avail in all of Apple Valley or Surrounding areas yet places hav them sitting not being used.Karyn K.
I was very satisfied with the great service I received. NO COMPLAINTS AT ALL.Mona S.
Qiuck fast knowledgeable servicetiree M.
Le client n'a pas laissé de commentaire.Doug W.
Le client n'a pas laissé de commentaire.ERIC D.
Not broke don't fix itterry B.
Le client n'a pas laissé de commentaire.Angel Z.
Le client n'a pas laissé de commentaire.brandon K.