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Camella Keys
Customer Reviews for Full Service Master Car Care LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The place felt sketchy and was a pain in the ass to get the app to work for getting the truck and bringing it back
Marcus-Anthony Alvarado LoughI don't have any recommendations. The service and equipment was very good.
moses chavezMake a little easier to get the truck using your mobile it took 30 minutes to get it all done. That is a hit long
Annetta VoigtI had originally rented for 8 days, was charged for 8 days. Due to unforeseen circumstances, I turned the truck in on day 3. I was still charged for the 5 additional days. I hope U-Haul was able to rent my truck out and gain more profit, at my expense. Bad business habits
Brett LongUhaul was dirty in he back. There was dirt and leaves everywhere. Had to sweep it before i used it. When I called to extend the by 2 hrs due to rain u expected I was charged 20 more dollars. It leaked. M dinning table and mattresses got wet. Trucked leaked bad on the back part of the truck. Horrible
Maria HudsonLady was very nice and helpful. Truck was very clean and drove well.
Maria DeRosaThere was an issue in charges but got everything taken care of. Thanks,
Thomas DanielsNo a.c. driver door jammed. Personnel zero personality Zero service Do not recommend this location
RANDY DUNCANCall in advance to let the customer know the changes, not the day before. Make sure the pick up is within the same city and not over 30 miles away. Give the customer credit for the extra miles.
ART GARCIAFast return process.
Alejandro ContrerasClearly communicate that when returning the truck - to complete the return by using the link sent on the text message received when checking out the truck. This would be very helpful.
Morris MunozThe mobile pickup is very tedious and time consuming. Picking and returning the truck both took an hour or more each because of how finicky and glitchy the site was, I had to dispute a photo because the truck was tagged with spray paint and there was no appliance Dolly in the truck like I'd requested. Customer service was helpful once I got someone on the phone but over all not a great experience.
Leesha ShupertThey gave me a truck with a known broken lock. It caused me quite a headache as I had to go out late at night and buy a lock. When I spoke with them about it I was told the owner of the place has known about it but hasn't fixed it yet.
Sarah KenningtonThe truck smelled like a pack of newports and had some roach issues but other than that it got the job done.
ABBIE JONESGreat all around self service experience. A++
Joe MartinezEverything is clean and good service
Luz GomezPaul at the front desk was friendly and super helpful. It was an easy rental from start to finish.
CYNTHIA VANORDSTRANDThe interior of my truck was dirty.
YAN CORRY