Évaluations des clients Furniture And More

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Furniture And More

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asiahia A. le

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Le client n'a pas laissé de commentaire.

Lincoln N. le

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Location need more moving equipment. Hand carts and Dollie

Diane H. le

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The staff was very helpful and accommodating

Raymond G. le

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The staff was excellent and the equipment was in good shape!

David B. le

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Checkout was easy and fast. Truck was clean and ready to go. No long wait lines.

Dennis S. le

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Le client n'a pas laissé de commentaire.

Seymour J. le

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Van had defective tire pressure sensor, seats were dirty and radio/audio system didn't work properly. The franchise also mis-stated the amount of fuel in the vehicle at pickup (they said there was more in the tank than there actually was).

Grace V. le

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You didn’t give me my dolly or furniture pads and then charged me for them.

Mary S. le

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When a person calls to reserve see if they need packing blankets and those load brace things so load doesn't move in truck. If you can't supply let them know where to get them from. Also I was not aware I had 3 days with the truck I thought it needed to be returned 24 hrs later since I was only going about 350 miles.

Joseph D. le

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Inform customers ahead of time if you are not going to have them pice up a truck in an inmaned location. Please remember that I am 58 and have rented from you before aand when you change your procedures you need to inform and educate your customers not treat them like they are stupid......THAT IS HOW I WAS TREATED BY YOUR CUSTOMER SERVICE WHEN I CALLED THE 800 NUMBER FOR ASSISTANCE.

David B. le

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I will not use uhaul again. The costumer support put me on hold for 15 minutes and still couldn't help. Why do I need to download an app to rent a truck?? I couldnt get my truck for 2.5 hours after scheduled pick up. The truck sounded like it was about to lose a front wheel. Had I not been moving locally I would have had to switch trucks, I will be using someone else's the next time I need a truck

Crystal H. le

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I didn’t receive my furniture pads or dolly and never got my refund when i left a note for it

Eva S. le

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Clean back of truck

Dominic L. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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We had to drop off before the store opened in order to be on time with the return. It was not logged in until over 6 hours later. It was reported as an extra day. Glad we took a pick of the gas gage, that was marked wrong as well. Ultimately we were refunded all overage costs. But, come on U-Haul, train your employees properly. It makes us feel your company is not trustworthy. I'll never bring back before or after hours again.

Trina S. le

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Le client n'a pas laissé de commentaire.

Butch L. le

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Le client n'a pas laissé de commentaire.

Jennifer S. le

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Le client n'a pas laissé de commentaire.

Darrell H. le

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Le client n'a pas laissé de commentaire.

Denise W. le

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Le client n'a pas laissé de commentaire.

Joel O. le

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I had to drive 45 miles away from my destination to drop truck off. I will never rent again. I was not told I couldn't drop off in my area.

Aaron M. le

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Maybe give a better idea of where to park.

Rondi M. le

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Le client n'a pas laissé de commentaire.

Warren L. le

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no comment, everything went well, although i do question being charged for Monday Nov 12th, when the truck was returned on Monday prior to store opening. Being charged a 3rd day that i technically returned the truck prior to opening doesn't seem fair but i won't argue and cry over it.

Heidi G. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Le client n'a pas laissé de commentaire.

Andrew W. le

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Van smelled like it was last used to haul fertilizer. It wasn't filthy, but not really clean enough to haul a bed and chairs. It was well maintained. Also, your website wouldn't take my driver's license number, even though it was legitimate. Thankfully an employee came in early, because we could not do on-line check in for early use.

Alicia P. le

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Le client n'a pas laissé de commentaire.

mark B. le

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Le client n'a pas laissé de commentaire.

Marianne M. le

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truck was very dirty outside including windshield. inside was dusty and needed vacuuming. i had to wait for the person to show up 30 mins after rental time because the pads were not in the rental .

Sameer N. le

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Le client n'a pas laissé de commentaire.

Adeniyi A. le

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Le client n'a pas laissé de commentaire.

Christine C. le

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Le client n'a pas laissé de commentaire.

Ronald B. le

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After reserving a cargo van for 9AM pickup, using the 24/7 app, I get a call the night before saying I had to wait unitl 11AM because the location was unable to understand how to prepare for a 24/7 pickup. This was meant rescheduling the planned move, that day.

Merri M. le

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Le client n'a pas laissé de commentaire.

Antonio O. le

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Le client n'a pas laissé de commentaire.

Wayne S. le

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Customer service was not great. The AC did not work in the U-Haul making moving in August unbearable.

Haley M. le

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The lady at the desk was rude, she wasn’t helpful at all nor did she make the experience easy either

Chris S. le

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My problems lie with the scheduling office, the traffic office....I schedule a 20 foot truck on the Uhaul website 5 to 6 days prior and scheduling calls at 630p the night before to tell me they don't have a truck for me?!....nice organizational skills, NOT!!!

Sandy R. le

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Dropped off. Location was closed.

Kevin S. le

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Le client n'a pas laissé de commentaire.

Charles J. le

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We rented the truck online for 3:00pm which it said it would be available sat that time but it wasn’t available so we had to call back at which that time it was available.

Grace S. le

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The employees were friendly and helpful, The truck had garbage in the front seat. We tracked our mileage for our move with the truck and it should have only been around 24 miles, but they charged us for 42 miles. I called the location and they explained that it is all computerized and referred me to uhaul customer service. When I did call, there was a long wait period, so I have not gotten to speak with anyone about the matter yet.

Warren L. le

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n/a

Mike T. le

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Le client n'a pas laissé de commentaire.

Phillip T. le

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Le client n'a pas laissé de commentaire.

randy G. le

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Le client n'a pas laissé de commentaire.

Vivian M. le

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Le client n'a pas laissé de commentaire.

Deb B. le

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Le client n'a pas laissé de commentaire.

Glenn W. le

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Just keep doing what you're doing and everything is excellent

Alexander C. le

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Extremely friendly and helpful manager who explained all charges in detail and processed our 26' rental truck return efficiently. Would definitely recommend this location for pick-up or return.

sandra A. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.