Nothingâ€¦ great service. Very welcoming. Look forward to renting from them againDevin G.
Customer Reviews for Furniture Brat
(U-Haul Neighborhood Dealer)
Pour nous contacter
Gilbert, AZ 85297
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun et mar : fermé
- Mer - sam : 10h am à 7h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CLAYTON P.
Best rental experience ever from any UHaul in the countryJOHN T.
Nice people, and a convenient transaction.Robert D.
Le client n'a pas laissé de commentaire.Jay R.
Excelente service, thanks guysClaudio E.
Le client n'a pas laissé de commentaire.Matthew R.
Please update your inventory, the trucks that were available online weren't available when I went to pickup the truck forcing me to get one of the bigger trucks that they have. I felt like I was taken advantage of just because I really needed the truck at the timechristopher P.
Extremely professional and courteousâ€¦.top notchâ€¦best U-Haul experience in some timeâ€¦well done!frank H.
Customer friendly. Quick in and out.Yugantha Y.
Le client n'a pas laissé de commentaire.Robert E.
Le client n'a pas laissé de commentaire.Joshua K.
Easy pick up and drop off.. thanks!Victoria M.
Excellent customer service and professionalJulia H.
Le client n'a pas laissé de commentaire.Jon Z.
Le client n'a pas laissé de commentaire.John J.
Mark was fri ndly and really valued us as customers!Lynn M.
You guys are doing a great job..keep it updoris A.
Customer service was excellent and hours of service were perfect for our needs.DyannaLeolani A.
Le client n'a pas laissé de commentaire.Willard H.
Le client n'a pas laissé de commentaire.Jarvis N.
Location was great. Had some issues with uhaul.com though. Even with all my location services sent to â€œallowâ€ u-haul.com was still not able to do mobile check-in.Ryan H.
Le client n'a pas laissé de commentaire.Lex S.
The service from Furniture Brat was off the charts. They went above and beyond to help me with some issues I created with the reservation and did so without me even asking. If this company provides this level of service for Uhaul, I can't imagine the fantastic service they must provide on the furniture side of their business. If I am ever in need of a Uhaul or furniture in the Gilbert area, you can bet that Furniture Brat will be my #1 choice!Chel M.
Le client n'a pas laissé de commentaire.glenn C.
We rented at Furniture Brat and it was the best experience ever. Will not be renting from anywhere else. Fast and easyTerry W.
Le client n'a pas laissé de commentaire.Alexander P.
Yes, I wanted to commend the U-Haul center on Arizona Ave in Chandler, Arizona.. We had initial problems obtaining original truck through no fault of the center. But they quickly relocated a another nearby center where I could pick up the another truck and offered compensation for my troubles. I will be renting another truck here soon in July. I am sure they will continue to maintain the excellent service they provided on my last visit there on May 14, 2022. Gilbert M. TovarGilbert T.
Wrong code was given and took about an hour to get it resolved.Ruben M.
I really had a hard time but it was with the software for returning the equipment, for some reason I couldn't do it. I tried with the internet and with the APP i really don't know what was the issue but I spend almost 2 hrs there.Aldo B.
Top notch service with amazing leadership/employees. Truly satisfied!Jon F.
Cleanest uhaul rental store ever. Inside of a Furniture store. Very friendly and helpful staff at checkout and on return. Will recommend this location to everyone looking to rent equipment.DENNIS D.
Keep up the great serviceâ€¦. Friendly and efficient.Wayne C.
Le client n'a pas laissé de commentaire.Kristian B.
Le client n'a pas laissé de commentaire.Paul P.
Le client n'a pas laissé de commentaire.Bruce A.
Le client n'a pas laissé de commentaire.Phillip D.
Le client n'a pas laissé de commentaire.MARC G.
I had scheduled a uhaul for a closer location and it wasn't available when they said it was ready I had to go 10 miles farther and it ended up just driving to my house and back to the drop off 50 bucks. I will be calling in and discussing the charge because I had to pay 150 dollars for a move 5 miles from my house but 25 miles from where I picked up.Ryan T.
Literally working with uhaul was the absolute WORST. I reserved a 20 foot truck in Ahwatukee three weeks before I needed it, and I got a call two days before that they didn't have a truck for me (I RESERVED it) and I had to drive 30 min away to Laveen. I get there at 7 am the morning of and they told me THEY DON'T HAVE A TRUCK. We have movers coming in an hour, a thirty minute trip back, and NO TRUCK. WE DROVE ALL THE WAY OUT THERE FOR NOTHING. They told me I could drive to GOODYEAR to get one as if it was no big deal. After pressing them, they told us they had a smaller truck in Chandler we could use, but offered no discount, no apology, no nothing. We drove 30 min back to Chandler, waited in line for FORTY FIVE MINUTES, got the small truck, and finally made it back to our apartment where the movers had been waiting for us. WHAT THE HECKWendell R.
Everything was great at this location!james J.
Le client n'a pas laissé de commentaire.Gary M.
Le client n'a pas laissé de commentaire.Stephen C.
Super friendly and nice people! Wonderful experience and I will use this location for all my future U-Haul rental needs!Shawn R.
Le client n'a pas laissé de commentaire.Dona M.
Le client n'a pas laissé de commentaire.Leslie R.
Le client n'a pas laissé de commentaire.keith F.
Le client n'a pas laissé de commentaire.Alexander P.
Verify all led brake light and running light arrays are working in their entirety.Craig S.
I don't think there's anything that could be improved on.Joseph M.
Le client n'a pas laissé de commentaire.Earl C.
Absolutely painless and quick process. Everyone I dealt with at Furniture Brat for this rental was great.PETER W.
Awesome customer serviceCAROLYN S.
Excellent customer interaction and serviceGaurav S.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.ROBERT S.
With moving be stressful it was a pleasure to have such nice people help with my u-haul rentalCHRISTIN R.
Everything was well explained and I was treated in a friendly, professional mannerTHOMAS N.
Le client n'a pas laissé de commentaire.JIMMY B.
Great experience. While checking in another customer called and the u-haul agent spent 5 mins speaking with another customer about a reservation 2 months from now. It delayed me 5 mins as all I needed was my credit card back and I was done with all the check in processes. It was very rude.Alexander P.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.Engin Kaya S.
The U-Haul app is GARBAGE!! I had to call CS twice and use a different phone for a 3rd problem.justin M.
Great customer service friendly knowledgeable will definitely make that my go to U-HaulSTEVE H.
Le client n'a pas laissé de commentaire.GOPIKRISHNAN R.
I cannot say they did a bad job but they did the job you would expect from a furniture store. The sales agent sent me to this location. I started at the Riggs and Arizona ave location where that is all they do and they do it well!!KELLY L.
Le client n'a pas laissé de commentaire.Jacob Y.
Le client n'a pas laissé de commentaire.KYLEE B.
Le client n'a pas laissé de commentaire.FRED S.
Le client n'a pas laissé de commentaire.Ian C.
Excellent service! Friendly and helpful people with knowledge.DUSTIN M.
No cell service. It took over 20 minutes to get checked in due to the safari on iPhone going on due to poor cell service. The brakes on the truck with 174 000 miles are awful. I did not drive over 30mph due to not being sure the truck could stop in time. When returning the truck it took almost 30 minutes to return the truck due to cell phone service. The key return box is not marked and hard to find.MARK U.
Very positive experience! Thank You!!Russell L.
Le client n'a pas laissé de commentaire.WENDY M.
Le client n'a pas laissé de commentaire.Corby C.
Excelent costumer service!MERCEDES E.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.KRISTA L.
Excellent customer serviceMARTIN T.
This location was great however, the other 3 in Gilbert were an absolute nightmare to work withSAVANNAH M.
Great customer service. Very friendly staff!GLENN R.
Le client n'a pas laissé de commentaire.PATRICIA K.
Best customer care and service!GABRIEL F.
Le client n'a pas laissé de commentaire.THOMAS A.
Le client n'a pas laissé de commentaire.AYSE B.
Best experience getting a uhaul I've ever had.AMBER B.
The location was perfect, but returning a truck on uhaul.com was bad. It kept saying my session timed out immediately when I logged in. The app worked fine, but the website was frustrating and the hold for customer service was very very long. Probably because the website sucked, who knows. But the location was great.BRANDON S.
Le client n'a pas laissé de commentaire.Scott K.
I have no problem with Furniture Brat/UHaul. My issue is with the online reservation and the original dealer. I booked this van a week in advance. I received a call the day before to be told it wouldn't be available until later. That wasn't going to work. I tried calling the original dealer but got put through the cust serv call system who directed me to Furniture Brat. While they could provide the van when I needed it, they were an additional 10 miles away. So I would say the online reservation system is a fail...will not use it again if I can help it. Maybe not use U-Haul.Bruce A.
Le client n'a pas laissé de commentaire.GERARDH F.
Excellent service à la clientèle. When you arrive to return just pull around back give them a ring and they will head out and take care of you no need to park and go inside. Great service hats off to you thank you.HAROLD M.
The location was much better than a Uhaul store. No line, friendlier people and very efficient!JAMES F.
Le client n'a pas laissé de commentaire.Edmond L.
Le client n'a pas laissé de commentaire.RAYMOND M.
When traveling in a hot state, please make sure air conditioning works!!! This truck should of been cleaned better, if it was cleaned at all. But other than that it was good. When I need a truck I choose U-Haul!Anthony W.
Alex was awesome to work with! Highly recommend this location for all future rentals!DONALD C.
Le client n'a pas laissé de commentaire.NATHANIEL F.
It would be nice to have a cleaner cabin and windows. But the customer service was friendly and helpful.Dan K.
Very good customer service. Thank youMARLON H.