Great customer service friendly knowledgeable will definitely make that my go to U-HaulSTEVE H.
Customer Reviews for Furniture Brat
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Gilbert, AZ 85297
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun et mar : fermé
- Mer - sam : 9h am à 7h pm
- Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
- 1/23/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.GOPIKRISHNAN R.
I cannot say they did a bad job but they did the job you would expect from a furniture store. The sales agent sent me to this location. I started at the Riggs and Arizona ave location where that is all they do and they do it well!!KELLY L.
Le client n'a pas laissé de commentaire.Jacob Y.
Le client n'a pas laissé de commentaire.KYLEE B.
Le client n'a pas laissé de commentaire.FRED S.
Le client n'a pas laissé de commentaire.Ian C.
Excellent service! Friendly and helpful people with knowledge.DUSTIN M.
No cell service. It took over 20 minutes to get checked in due to the safari on iPhone going on due to poor cell service. The brakes on the truck with 174 000 miles are awful. I did not drive over 30mph due to not being sure the truck could stop in time. When returning the truck it took almost 30 minutes to return the truck due to cell phone service. The key return box is not marked and hard to find.MARK U.
Very positive experience! Thank You!!Russell L.
Le client n'a pas laissé de commentaire.WENDY M.
Le client n'a pas laissé de commentaire.Corby C.
Excelent costumer service!MERCEDES E.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.KRISTA L.
Excellent customer serviceMARTIN T.
This location was great however, the other 3 in Gilbert were an absolute nightmare to work withSAVANNAH M.
Great customer service. Very friendly staff!GLENN R.
Le client n'a pas laissé de commentaire.PATRICIA K.
Best customer care and service!GABRIEL F.
Le client n'a pas laissé de commentaire.THOMAS A.
Le client n'a pas laissé de commentaire.AYSE B.
Best experience getting a uhaul I've ever had.AMBER B.
The location was perfect, but returning a truck on uhaul.com was bad. It kept saying my session timed out immediately when I logged in. The app worked fine, but the website was frustrating and the hold for customer service was very very long. Probably because the website sucked, who knows. But the location was great.BRANDON S.
Le client n'a pas laissé de commentaire.Scott K.
I have no problem with Furniture Brat/UHaul. My issue is with the online reservation and the original dealer. I booked this van a week in advance. I received a call the day before to be told it wouldn't be available until later. That wasn't going to work. I tried calling the original dealer but got put through the cust serv call system who directed me to Furniture Brat. While they could provide the van when I needed it, they were an additional 10 miles away. So I would say the online reservation system is a fail...will not use it again if I can help it. Maybe not use U-Haul.Bruce A.
Le client n'a pas laissé de commentaire.GERARDH F.
Excellent service à la clientèle. When you arrive to return just pull around back give them a ring and they will head out and take care of you no need to park and go inside. Great service hats off to you thank you.HAROLD M.
The location was much better than a Uhaul store. No line, friendlier people and very efficient!JAMES F.
Le client n'a pas laissé de commentaire.Edmond L.
Le client n'a pas laissé de commentaire.RAYMOND M.
When traveling in a hot state, please make sure air conditioning works!!! This truck should of been cleaned better, if it was cleaned at all. But other than that it was good. When I need a truck I choose U-Haul!Anthony W.
Alex was awesome to work with! Highly recommend this location for all future rentals!DONALD C.
Le client n'a pas laissé de commentaire.NATHANIEL F.
It would be nice to have a cleaner cabin and windows. But the customer service was friendly and helpful.Dan K.
Very good customer service. Thank youMARLON H.
Great customer service! Everything was explained to me. Best rental experience I've had with UHaul!!LORRI I.
Le client n'a pas laissé de commentaire.ANTHONY P.
More customer service without coming restrictionsRAMON N.
The service rep was friendly, on time, and gave me the newer vehicle out of the two he had on the lot. I appreciate his willingness to answer any questions and I did not feel pressured in the least. Highly recommend this location.Alexander R.
This is the best I haul experience I've ever had .Laura T.
Le client n'a pas laissé de commentaire.Rene S.
Le client n'a pas laissé de commentaire.HOWARD S.
The customer service was excellent!ARMANDO F.
Le client n'a pas laissé de commentaire.JEFFREY C.
Awesome staff. Super great experience.MICHELLE S.
Le client n'a pas laissé de commentaire.MANUEL S.
Le client n'a pas laissé de commentaire.NESSA R.
Le client n'a pas laissé de commentaire.Victoria B.
Le client n'a pas laissé de commentaire.VENUGOPAL A.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.Jacqueline A.
From my standpoint NOTHINGRICHARD H.
Le client n'a pas laissé de commentaire.Zachariah W.
Alex and his sltaff were GREAT! Very helpful and prompt. Great prople to work with!JOSEPH K.
Le client n'a pas laissé de commentaire.BRETT H.
Le client n'a pas laissé de commentaire.don D.
Le client n'a pas laissé de commentaire.LISA B.
Le client n'a pas laissé de commentaire.PHILLIP D.
The experience was fantastic. Mark and Sassy, the owners of the pickup location, Furniture Brat, were wonderful to work with. Fortement recommandé!ROCK R.
Absolutely the best experience we've had in all of our moves. Very helpful and professional staff at this location.Shawn H.
There was a nasty storm night prior so the vehicle was dirty on the outside, the inside was clean. Here's what I appreciated. A personal interaction that was pleasant, courteous, accurate and professional. You can tell these owners took measures to make this happen. When I need these services, I will go back here!WILLIAM R.
Le client n'a pas laissé de commentaire.Avory J.
Le client n'a pas laissé de commentaire.IVAN C.
Le client n'a pas laissé de commentaire.CARLY H.
Le client n'a pas laissé de commentaire.LARRY W.
Friendliest and easiest rental I ever had!TODD U.
Le client n'a pas laissé de commentaire.Rick A.
Le client n'a pas laissé de commentaire.ANTHONY V.
The side door in the van I forgot to tell you is not working the right way it gets stuck I love that I would recommend youKELLY B.
Alex was very friendly and helpful and answered all our questions.Alpesh P.
Completely awesome, helpful and friendly!JAMES B.
Le client n'a pas laissé de commentaire.Christopher S.
Nothing ..all was perfectDARLENE C.
10 ft truck was clean, but the AC did not work very well at all. Big problem in the AZ Summertime heat. Side note, not sure if website is clear that the 10 ft trucks do not include a ramp.Stephen J.
Le client n'a pas laissé de commentaire.Brian H.
The people were friendly and took care of order quickly.LOUIS D.
Le client n'a pas laissé de commentaire.ORLANDO J.
Le client n'a pas laissé de commentaire.Alexander P.
Le client n'a pas laissé de commentaire.Richard K.
Le client n'a pas laissé de commentaire.Tracy B.
Le client n'a pas laissé de commentaire.John D.
The truck had an alignment problem and it was left three gallons from being fullMark U.
The staff was friendly, helpful, and accommodating. Furniture Brat is a cool store to check out too.LUCAS R.
Alex went above and beyond to make sure we were O.k. When John had to go to desperately go to hospital and get a lot done, to save his life. That we did have to worry about getting uhaul back, and because of John hermanack The realtor and his team Just packing the u-haul With tons of things totally disorganisation and in a hurry and in 3 hours work that should have taken 2 weeks to be complete. John hermanack with 72 sold abused a man, who is Severely disabled , because of his actions.....You should never be able to have food.... in the back of a uhaul... any kind of food..... packaged.... boxed.... Realtors need to know that the back of Au haul is not for their benefit it's for the person who rented it.JOHN S.
Le client n'a pas laissé de commentaire.MATTHEW G.
Le client n'a pas laissé de commentaire.HUMBERTO C.
very friendly service!ROBERT I.
The trailer I know was not water proof but after a rain storm while driving the contents where completely soaked. Will never rent an in closed trailer again- would have been better rent an open trailer and cover the furniture, hutch, chair, bedding, clothes with plastic.RICHARD S.
Le client n'a pas laissé de commentaire.KENNETH J.
Le client n'a pas laissé de commentaire.LESTER P.
very friendlyMICHAEL C.
Make the bloody traiters available. Getting one was an exercise in frustration. Having a reservation mean nothing.GEORGE B.
Le client n'a pas laissé de commentaire.COOPER S.
Difficult to locate the site.JULIA E.
I do not have enough positive things to say about Mark, Alex, and the other gentlemen who work there. They were extremely helpful and got me truck. Thank you guys, again, for helping me out. You will be my go-to place for a U-Haul!!shalonda C.
Great place to reserve a moving truck! They make everything easy.JASON C.
Le client n'a pas laissé de commentaire.Lisa C.