Customer Reviews for Gadsden Greyhound
(Concessionnaire U-Haul dans le voisinage)

90 évaluations

503 W Meighan Blvd   Gadsden, AL 35901

(256) 547-9574

Heures d'ouverture de l'établissement

  • Lun - Jeu : 10h am à 5h pm
  • Ven : 9h am à 5h pm
  • Sam : 9h am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/24/2021 - 12/25/2021: Fermé
  • 12/31/2021 - 1/1/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(256) 547-9574

503 W Meighan Blvd
Gadsden, AL 35901

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 10h am à 5h pm
  • Ven : 9h am à 5h pm
  • Sam : 9h am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/24/2021 - 12/25/2021: Fermé
  • 12/31/2021 - 1/1/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

JOEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred B. 
Évaluation :
1

Truck was dirty. Equipment that was ordered and charged for was not in the truck. There is a fee for every little thing like environmental fee? What is that? Plus your charged for gas twice. Which wouldn't of been an issue however I lost my wallet amongst the moving and cou

Kristy S. 
Évaluation :
4

nice staff

MICHAEL L. 
Évaluation :
5

I did not use that drop off location

ROBERT FRANCIS C. 
Évaluation :
1

Had to wait 30 minutes past my scheduled pick up time before anyone showed up, I felt uneasy as there were a few rough looking people sitting around waiting to catch a bus I assume, when I returned the trailer a woman pulled up in a car wanting me to give her some money so she could buy gas, wouldn't ever use this location again

Gilbert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Easy to work with. Good people

William N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
5

There were ants in the truck when we picked it up and I got bit by a few before we noticed and cleaned them out.

Zachary B. 
Évaluation :
5

Easy drop off site. Ingress was easy with the 26' truck. Parking was easy. Key drop was clearly visible.

Willis K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean A. 
Évaluation :
5

I was met with wonderful service and a great personality. All my questions were answered. I would not change a thing.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JR Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HERBERT F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROGER T. 
Évaluation :
5

Great customer service!

Victor S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dwayne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN H. 
Évaluation :
5

The lady at this location is excellent. Friendly and knowledgeable. Check-in went smoothly. Good people , good location.

george B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHADRICK G. 
Évaluation :
3

Employees were late opening up .

MANSELL G. 
Évaluation :
5

It was greater all went well in and out quickly

DENNIS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TROY N. 
Évaluation :
5

The follow up call by the lady working there at the site checking in on me made my day. That's what customer service is about!

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shequita W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA B. 
Évaluation :
5

Nothing Exceptional, excellent service.

SHERREE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW T. 
Évaluation :
5

Offer coupons !

Valerie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAULA H. 
Évaluation :
5

Awesome customer service will refer to friends

ALBERT J. 
Évaluation :
5

nothing, very good

Christopher J. 
Évaluation :
4

Truck was very good, no problems

Randy R. 
Évaluation :
5

Needs Shocks & the Front end checked! 👎🏻 The truck was clean!👍🏻

EDWIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brenda K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY R. 
Évaluation :
5

My experience with renting a vehicle from U-haul was painless, and Daniel was very professional and friendly. He was knowledgable about the rental service, and since he knew what he was doing, I was out of there in no time. Thanks

Darren V. 
Évaluation :
1

The attendant needs training and assistance. He took over an hour to get my reservation to pull up in the computer. He did NOT have the size I reserved but kept the cost of it in the computer. He did not have the hitch and pin in stock that I ordered and paid for when I booked the reservation online. He told me he securely hooked up the trailer to my truck only to have it come out and almost caused a serious accident 2 streets over, less than 10 minutes after leaving with it. When I called him to inform him what happened all he could day was, "ohh my God." I missed my appointment to pick up and they sold some of it to someone that was there! He told me I could keep the trailer an additional day because the lady agreed to meet me there the next day since that happened and she couldn't wait any longer the day of my appointment! I arrived the turn in day to drop it off, the email confirmation stated they closed at 3. I arrived around 2:20 and they closed at 2! No one was there. I tried to do online check-in but ended up calling customer service because it was trying to charge me for the larger trailer I had requested, BUT THEY DIDN'T HAVE ANY IN STOCK, and for 2 days!! Well, the CSR documented and stated they would handle it from there. Finally, the location didn't close my contract out until late Monday and charged me for 4 days!!! I called the location, he said there was nothing he could do that I needed to call customer service again!! I called and the rep was so nice, he read my file, and assured me he would handle it. I have not checked my account to see if my money has been returned yet, but I will NOT use this location, nor uhaul, if I can help it, ever again!

Towanna W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Gabrielle G. 
Évaluation :
5

Rien

brenda K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariam K. 
Évaluation :
1

I waited an hour to get the cargo van and the van was not clean. You need to disinfect it every time someone rents it because of the Covid 19. It needs to be vacuumed out too.

Robbin H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES O. 
Évaluation :
1

Nobody here to assist

Shaimontiere W. 
Évaluation :
1

this is the worst experience that I've ever had with U-Haul there was no one at the location it was very hot outside we had to wait several hours to get assistance. They just put on the people that were working there quit and walked out prior to us arriving witched caused a big headache for us.

Jessica C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAYTON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald C. 
Évaluation :
4

When returning the truck the first thing it tells you to do is place the keys in the drop box. Then after you go through the return check in it gives you the code for the key holder. It should tell you not to put your key up till the end of the checkin.

David V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron C. 
Évaluation :
1

They told me that I needed to pay cash to rent the truck then took that same amount of money off my card and then wanted to charge me another day because I was a little late

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorine C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lonnie C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jason G. 
Évaluation :
3

Have the operators open the place on time!

William D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kevin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane S. 
Évaluation :
5

It was a rental truck (Drop-Off) !!!

RICK K. 
Évaluation :
3

There were no representatives present. Had to unhook and return trailer myself using internet instructions. Is a problem for senior citizens. I would still recommend U-haul because their equipment is in good shape and the fees are reasonable.

Harold W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rugenia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

Pick up to be on rainbow dr, Gadsden al but no staff there so we were sent to Meighan blvd

lucinda C. 
Évaluation :
5

No improvement needed she is very friendly and helpful

Theresa C. 
Évaluation :
3

It would be helpful to have more than one person in the office. The young lady that was there was very helpful although she was alone. She was working with another customer hooking up a pull trailer that ended up having a flat tire, which made my waite longer. But my overall experience with U-Haul was good. And I would use them again.

Lisa B. 
Évaluation :
5

Easy pick up. Jessica made the return process quick and easy!

Daniel F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bryan A. 
Évaluation :
1

Myvaccount was overcharged tremendously and even after paying the balance and closing the account, UHAUL charged my account again TWICE.

Osyrien R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
4

Very nice customer service. Really nice and good conversation even when computer keep freezing up on her. Highly recommend

Michael A. 
Évaluation :
3

Since you did not give me anywhere to tell you this I will here. The truck died on use at one point when we turned the air conditioning on. We turned all electrical off (radio and air conditioning) and it cranked back and fortunately we didn't have any other problems. There was no other place to report this problem. Also, the strap on the hand trucks was broke when we picked up the truck but we did not use them. I have pictures of the two hand trucks we own that we used. Also the screw holding the hand trucks in place broke sometime during the use of the truck. We did not damage the handtrucks or place anything close to the handtrucks because we didn't want out furniture scratched. I don't know how the screw broke but we did not damage it.

Julie W. 
Évaluation :
3

I filed a grievance and I haven't heard anything else from Uhaul.

Joyce P. 
Évaluation :
5

We rented a uhaul during our move from Florida. The sweet woman working today during our return was very welcoming and went above and beyond to help. Highly recommend this location for all your uhaul needs!

Briana D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Arbie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clyde C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kimberly P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Holly D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Senyo B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shundra S. 
Évaluation :
1

Person in charge needs to be on time!!!! Was late and rude!!!

Debra H. 
Évaluation :
3

They lied about how much it was going to cost all together

jennifer G. 
Évaluation :
3

The agent didn't offer to help me disconnect my trailer. In his defense it seemed to be closing time on a Saturday afternoon.

Mark E. 
Évaluation :
3

This location appears to be under repair. The individual that helped me check the trailer in was named Britt. He was very friendly.

MAC W. 
Évaluation :
3

We ordered and were charged for a furniture dolly but it was not in the van. Checking in and out on the app was easy but there was no one to tell about the dolly. Just had to pay for it anyway even though it was not included.

Greg S. 
Évaluation :
5

Nothing but get Auburn some help don't need to be there by herself thanks

Billy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maurice S. 
Non les évaluations ont été soumises pour cet établissement.

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